Home2 Suites by Hilton La Crosse

4.5
826 reviews

About

HotelExtended Stay Hotel
- Downtown Destination - Complimentary Breakfast - Free WiFi - Saline Pool - Spin2 Cycle Fitness Center - Laundry - Fire Pit - Gas Grills - Kitchens - Business Center - Pet Friendly

Location

Home2 Suites by Hilton La Crosse
210 Jay Street, La Crosse, WI
54601, United States

Hours

Reviews

4.5
826 reviews
5 stars
530
4 stars
205
3 stars
52
2 stars
18
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported clean rooms and facilities, although some noted issues with specific areas like the coffee maker and hallways.

Staff Service

The staff received high praise for their friendliness and helpfulness, with several guests highlighting individual employees for exceptional service.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in quality and availability.

Location

The hotel is well-located in downtown La Crosse, with many restaurants and bars within walking distance, which guests appreciated.

Noise Issues

Several guests reported noise disturbances from the street and other guests, particularly in odd-numbered rooms.
  • MM
    Melanie Manning
    Nov 9, 2025
    4.0
    Amanda at check in was awesome!!! The room was very clean!!! Tv was very glitchy but didnt let front desk know. I didnt eat breakfast but my family did and really enjoyed it. Went to the Lacrosse Center and its an awesome location. I also got a room booked here in March.
  • PP
    peach
    Nov 5, 2025
    3.0
    I am a big fan of the Home2 Suites by Hilton. Anytime I’m traveling, it’s my first choice for hotels. They’re reliably clean and affordable. The Home2 in La Crosse was in a great downtown location while still being affordable. The main areas of the hotel were very clean and welcoming. I had great interactions with the front desk staff while checking in and checking out. Upon entering my room, which had just been cleaned, I was hit with a wall of fragrance. It was very much like perfume instead of just smelling clean. As I got settled, the scent continued to overwhelm me, causing physical irritation. Either the cleaning products being used are HIGHLY fragranced or someone is using air fresheners or perfumes to cover up other unpleasant odors in the room. There was no way to air out the space since the window does not open. Thankfully the sheets seemed to be unaffected by this, having no scent, and the bed was very comfortable. I would’ve kept my rating to four stars had housekeeping not walked into my room unannounced the next morning before I’d checked out. This made me very uncomfortable, and I felt rushed out of my room.
  • AP
    Ashley Brown Pollard
    Sep 27, 2025
    5.0
    Great stay here. Clean rooms, friendly staff, great breakfast. Lots of local bars & restaurants in walking distance.
  • RF
    R Fawson
    Sep 26, 2025
    5.0
    I have stayed at this location a few times for work trips. I had an incident in June where I left a valuable item, I wanted to recognize Kaleb for going the extra mile, finding the item and mailing it to me, this was great customer service .Thank you Kaleb!
  • CV
    Chandra Vang
    Aug 28, 2025
    5.0
    This Place is so lavish and accommodating. Thank you to Amanda, the front desk receptionist who was really attentive and made sure our stay was comfortable . And as-well as Kaleb who also assisted us through our stay ; he was really helpful educating us on the popular spots down here in la crosse which was relieving since this was our first time here. So kind and helpful and really on the ball the sanitizing and keeping everything looking and feeling great.

Frequently Asked Questions About Home2 Suites by Hilton La Crosse

Does Home2 Suites by Hilton La Crosse offer free breakfast?

Yes, the hotel provides free complimentary breakfast to guests.

Is WiFi available at Home2 Suites by Hilton La Crosse?

Yes, free WiFi is available in public areas and there is a public internet terminal.