Home2 Suites by Hilton La Crosse

4.5
831 reviews

About

HotelExtended Stay HotelHome2 Suites
- Downtown Destination - Complimentary Breakfast - Free WiFi - Saline Pool - Spin2 Cycle Fitness Center - Laundry - Fire Pit - Gas Grills - Kitchens - Business Center - Pet Friendly

Location

Home2 Suites by Hilton La Crosse
210 Jay Street, La Crosse, WI
54601, United States

Hours

Reviews

4.5
831 reviews
5 stars
535
4 stars
205
3 stars
52
2 stars
18
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond to accommodate guests.

Cleanliness

Most reviews noted that the rooms and common areas were clean, although some guests reported issues with specific cleanliness details.

Location

The hotel is well-located in downtown La Crosse, making it convenient for guests to access local bars, restaurants, and attractions.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking in freshness and options.

Parking Issues

Several guests expressed frustration with the limited parking availability, especially during busy times.
  • TE
    Tortoise Entrepreneur
    Dec 19, 2025
    5.0
    THIS is THEE Hilton property of LaCrosse WI. Hampton in LaCrosse is nice too, but Home 2 Suites is my go to. I work insane hours, traveling AND have a local-ish address. They never hassle me for huge deposits, AND we had ONE MINOR hiccup with a service issue, the ENTIRE team went WAY above my expectations to accommodate me. Its comfortable, location is great, rooms are clean, breakfast could be a tad warmer, but definitely great choices. Again...its my Home²! -L. Hill
  • BL
    Ben Lauer
    Dec 16, 2025
    5.0
    Whenever we are in LaCrosse, we stay here. Good location in the downtown district where you can walk to wherever you need to go. There must have been a youth hockey tournament in LaCrosse so the front desk representative gave us a room on the 4th floor away from “potential noise”. Always a pleasant stay.
  • SD
    Sam Van Dong
    Nov 24, 2025
    5.0
    Friendly service and great location. Stayed here for a wedding at the La Crosse Center.
  • MM
    Marina
    Nov 24, 2025
    5.0
    Front desk staff is absolutely amazing! They have been so friendly and helpful throughout my stay. The rooms are very clean with a lot of room. Lots of options for breakfast which is great and it tasted pretty good as well which you dont get at some other hotels. Every close to bars and restaurants but just far enough to not get a lot of the noise.
  • PP
    peach
    Nov 5, 2025
    3.0
    I am a big fan of the Home2 Suites by Hilton. Anytime I’m traveling, it’s my first choice for hotels. They’re reliably clean and affordable. The Home2 in La Crosse was in a great downtown location while still being affordable. The main areas of the hotel were very clean and welcoming. I had great interactions with the front desk staff while checking in and checking out. Upon entering my room, which had just been cleaned, I was hit with a wall of fragrance. It was very much like perfume instead of just smelling clean. As I got settled, the scent continued to overwhelm me, causing physical irritation. Either the cleaning products being used are HIGHLY fragranced or someone is using air fresheners or perfumes to cover up other unpleasant odors in the room. There was no way to air out the space since the window does not open. Thankfully the sheets seemed to be unaffected by this, having no scent, and the bed was very comfortable. I would’ve kept my rating to four stars had housekeeping not walked into my room unannounced the next morning before I’d checked out. This made me very uncomfortable, and I felt rushed out of my room.

Frequently Asked Questions About Home2 Suites by Hilton La Crosse

Does Home2 Suites by Hilton La Crosse offer free breakfast?

Yes, the hotel provides free complimentary breakfast to guests.

Is WiFi available at Home2 Suites by Hilton La Crosse?

Yes, free WiFi is available in public areas and there is a public internet terminal.