Hampton Inn & Suites Grafton

Reviews

• JN

  josh nave

  Nov 12, 2025
  3.0
  Just ok, nothing special. Just meh...They used to have fresh baked cookies at check in time. Newer staff seems uninterested. They remodeled the rooms and gym.
• PW

  Paul Wesselmann

  Nov 5, 2025
  5.0
  I was traveling through on business and was glad to find a Hilton property conveniently located off the interstate. I agree with the positive reviews that this is a well-maintained property with super friendly staff (Carolyn and Vernette at front desk were super friendly and helpful, Kiera in housekeeping took extra good care of me, and Sue whipped up a yummy breakfast complete with...BACON!). Like some of the other reviewers, I'm also aware this is an older property, and I think even travelers who don't mind a little extra noise will want to choose an even-numbered room so their room isn't facing the highway. Yup, I did spot some scuff marks here and there, and yes, I did hear the TV in the next room and hallway noise (I agree with another reviewer that not having the "auto-fan" option on the thermostat was a bummer). x Still: for me this hotel earned a 5-star review as I had a great stay and I look forward to staying here again when future travels call for it.
• JP

  julyn panicola

  Oct 30, 2025
  1.0
  Could not checkin due to no rooms being ready. Large amount of people waiting. Cut into our night away vacation, could not get ready for dinner out. Beds looked like someone had been on/in them. Yellowed pillows showing not the traditional hotel tuck. NO backup toilet paper NO shower curtain. Realized it in morning when needed to use. THIS IS NOT A HAMPTON INN QUALITY HOTEL BY ANY MEANS. I called twice the following Monday to talk with general manager. Left message. She called on her way out in the way that it just goes straight to your voicemail. Did not get our value, service by any means! Hampton Inn has 100% guarantee … not THIS one.
• MM

  Mr Maverick

  Oct 3, 2025
  3.0
  Race Fans this is the place for you! If you’ve ever longed to experience the soothing ambiance of a Formula 1 Race while trying to drift off to sleep, look no further than this hotel. Located conveniently (and by conveniently, I mean dangerously) next to an expressway so busy it feels like the Autobahn on discount day. This hotel offers the unique opportunity to test how much REM sleep a human can achieve while 18-wheelers perform nightly symphonies of air brakes and Jake brakes, all while jockeying for lane position with motorcycles and cargo vans. Scenic views? Absolutely. Each window boasts a front-row seat to a never-ending parade of headlights, brake lights, and honking horns. Management, clearly aware of their unique location, thoughtfully provides complimentary earplugs in each room. This is a classy touch—like putting a band-aid on a shark bite. Adding to the thrill: there’s no clock in the room. At first, I thought this was an oversight. But then I realized it was genius. Why would you need a clock when time itself is measured in sirens, horns, and the rhythmic whoosh of cars hurtling by? The absence of a clock forces you to let go of trivial concepts like “bedtime” and “morning.” You simply exist in a timeless state of traffic. The bathroom was full of surprises, too. Waiting for me in the shower was a thoughtful starter pack: a bright orange, slightly used toothbrush, a bar of gently used soap, and a partially full bottle of mouthwash. How eco-friendly! Clearly, this hotel understands the value of recycling amenities. Why settle for sterile, freshly wrapped items when you can enjoy the intimate charm of a shared history? It’s like making a friend you’ll never meet.
• LG

  Lori Anne Glassco

  Oct 2, 2025
  5.0
  Staff has been welcoming and attentive. Rooms are clean and well-appointed.

Frequently Asked Questions About Hampton Inn & Suites Grafton