Hampton Inn & Suites Seattle-Airport/28th Ave

Reviews

• ML

  Monique L

  2 days ago
  5.0
  As a regular traveler and member of Hilton Honors, this is hands down one of my favorite properties! The service is IMPECCABLE, cleanliness is perfect and everyone here truly believes in providing excellent customer service. The breakfast is so delicious and fresh-don’t rush, it goes until 10 am. The lobby is immaculate and spacious, so if you want to work outside your room, you’ll have plenty of space to do so. Chris and Jen were the first people I met here, and they left an indelible impression on me. So friendly and warm-you feel like a part of the family. Cameron and I instantly clicked and she readily handled any request I had. The shuttle driver, Richard, was so accommodating and on time for all requests. Chelsea never hesitated to answer any questions I had. Being a very very experienced traveler, this is the type of place you want to stay. It’ll take away the stress and burdens that come with being on the road. Thank you, Hampton Inn, and I look forward to being here again and again!
• MK

  Morgan Kinsey

  6 days ago
  1.0
  Do not stay and park at this hotel unless you want your car to be broken into and windows smashed out in their underground parking garage! I never leave reviews on anything but had to leave one for this hotel. We stayed one night and paid $190 (this was for parking only) to keep our car parked in the “secure” parking garage for a week until we got back from our Vacation. What the hotel did not mention until we got back & found our vandalized car, was that the parking garage door did not close and had not worked for the past 3 months. This means that the parking garage door was open day and night for anyone to walk into from outside. We came back from our trip to find that our car windows were smashed out and some items inside stolen. The hotel had cleaned up the glass shards by our car but never called the police while we were away! The hotel manager and front desk said they would not reimburse us for our room! They said this had “only” happened about 20 times in the past 2 years (that is 10x a year)! We called after we left and asked to atleast get the $190 parking fee reimbursed since their parking garage was not secure and was broken, they did decide to reimburse us the $190. No cameras in the parking garage and they would not let us see the outdoor camera footage when we asked for it. We will never be staying here again and I would not reccomend anyone else to either.
• CS

  Chris Saw

  Nov 8, 2025
  5.0
  This is the best experience I’ve had on ‘hotel row’ in SeaTac. I’ve stayed with a similar brand, but wasn’t going to do it again. I’m glad I did. Cameron and Chelsea were outstanding - provided the type of service conducive to paying a lot more! The room was spacious, easy to work out of, enjoyable, and clean. Well, done!
• WB

  William B

  Nov 1, 2025
  5.0
  I must say this place exceeded my expectations. Staff is incredibly friendly and when I complimented the cleanliness of the place, the staff deferred my praise to their “amazing housekeeping staff” which I thought was kind of them to say. Good teams speak well about each other! The room was spacious and clean. Bathroom was absolutely spotless. Bed was very comfortable. Low hallway noise at night. Expect some plane noises; best to bring some earplugs if you’re worried about it, but it’s not bad without them. Coffee available in the lobby (they had like 4-5 kinds!) and tons of clean, nice seating areas. They actually have a lobby/seating area you’d actually want to hang out in. Heard great things about the breakfast but didn’t get a chance to try it. Location was just fine. Easy access to the freeway and the area seemed safe and relaxed. Easy parking and easy Uber/Lyft pickup in the front. My photo is their inner courtyard, which had ample parking and a nifty little solo spot I took advantage of. Thank you again for hosting us!
• MZ

  Ms Zoe Zoo

  Oct 25, 2025
  4.0
  I was very impressed by this hotel. The customer service in the hotel lobby from my initial phone call to the cleanliness of the rooms, the accommodations for disabled customers in the room. The breakfast was great early shortly after 5am but later during breakfast hours items were not restocked so selections were limited. We stayed here as there is a shuttle to seatac airport. Unfortunately the shuttle that takes you does not accommodate handicap customers. No wheelchair access or the shuttle does not lower to accommodate mobility devices. To note, the shuttle does not drop you off right in front of the departure area or pickup area. You are dropped off on a lower level on a curbside. You have to cross over traffic. Go up an escalator or elevator and take the skybridge over the actual airport itself to check in or from baggage claim. As far as I know this is for all shuttles from parking lots or hotels. When I was trying to get the shuttle back to the hotel after helping my elderly parents I had to wait over 45 minutes in the freezing cold for the shuttle. I had called several times. I was aware that the shuttle usually comes every half hour. I called at 7:20 from the shuttle pick up area at the airport courtesy phone and I know that the shuttle picks up customers from the hotel at 7:30 so they drove right past me at the airport between 7:30 and 8am.

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