Tru by Hilton Winchester

4.3
627 reviews
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Business Details

118 Mercedes Court, Winchester, VA
22603, United States
(540) 545-8100
https://www.hilton.com/en/hotels/wgovaru-tru-winchester/

About

HotelTru by Hilton
Located just off 1-81, we’re less than a 15 minutes’ drive from Historic Old Town Walking Mall and Museum of the Shenandoah Valley. Find your fun in our Games Room and heated indoor pool, or watch a movie on the large HDTV in your room. Free hot breakfast and WiFi are yours, every day.

Location

Tru by Hilton Winchester
118 Mercedes Court, Winchester, VA
22603, United States

Hours

Reviews

4.3
627 reviews
5 stars
386
4 stars
134
3 stars
46
2 stars
27
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the cleanliness of the hotel and rooms, although some reported issues with dirty floors.

Staff Performance

Staff were generally described as friendly and accommodating, but there were notable complaints about some front desk staff being unhelpful or rude.

Noise Issues

Several reviews mentioned significant noise from traffic and other guests, impacting sleep quality.

Amenities

Guests appreciated the modern decor and unique features like the game area, but many noted the lack of basic amenities such as microwaves and coffee makers in rooms.

Breakfast Quality

The breakfast received mixed reviews; while some found it decent, others felt it was lacking in variety and quality.
  • AF
    Alberto Florido
    4 days ago
    5.0
    Clean place, very nice people working here. Overall, I was very satisfied!
  • CP
    Christopher Price
    5 days ago
    5.0
    First time ever staying at a Tru by Hilton. Room was a double queen on the second floor. The hotel was clean, up to date, and staff was friendly. The best part of this hotel was it was simple but thoughtful. Bright themes and little extras make it just right. The shower was a large walk in shower. All the shampoo and body wash that you need and they put a small foot bar to help wash with. I will definitely give Tru by Hilton another go in the future.
  • AK
    A K
    Nov 23, 2025
    5.0
    Stay here...for real. Needed a place to stop on a trip on 81. Found this on Maps and we are happy we stayed. From the moment walking in to the lobby to getting into our room, we were impressed. Nay, astounded. No, IM-STOUNDED! Clean, no carpet in rooms, smelled wonderful. Rooms are barefoot friendly. Bathroom - glass shower doors...what?!?! If we weren't passing through we would have stayed extra days here. Thank you Tru!
  • DS
    David Stobo
    Nov 21, 2025
    4.0
    Nice clean rooms, front lobby is nice, pool was a little cold but not horrible, lady at check in was amazing, kid at check out not so much lol, great breakfast, only problem in the room what the shower was either cold or wicked hot?
  • KW
    Kelly Wells
    Nov 16, 2025
    4.0
    Need garage bags in room. Queen bed was really a full bed. Makes a difference when you have big family. Pool was nice. Breakfast was great. Lobby was nice for relaxing, playing pool or games. As far as staff goes, not engaging or friendly, reserved. I would still try it again. 😀
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Frequently Asked Questions About Tru by Hilton Winchester

What are the check-in and check-out times at Tru by Hilton Winchester?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does Tru by Hilton Winchester offer free breakfast?

Yes, free hot breakfast is available every day at Tru by Hilton Winchester.