The Hampton Inn Norfolk/Virginia Beach hotel in Virginia is located just off Newtown Road and Interstate 64 on Greenwich Road in the Hampton Roads area. The Hampton Inn hotel is just 12 miles from the beach. Major business areas such as downtown Norfolk, Interstate Corporate Center and others are a short distance away. Norfolk International Airport is 10 minutes from the Hampton Inn hotel and the Virginia Beach oceanfront is a 15-minute drive using Interstate 264.
The hotel features 4 stories, 122 rooms, fitness room, and outdoor pool. Enjoy Norfolk, Virginia hospitality at our complimentary deluxe continental breakfast with hot items. Other amenities at this Hampton Inn are local calls, WiFi, and TV with HBO and 18 pay-per-view selections. The Hampton Inn Virginia Beach hotel offers data port phones, fax and copy service, microwaves, refrigerators, irons, hair dryer, connecting rooms, cribs, and room service. In Norfolk/Virginia Beach area our hotel offers laundry/valet services and meeting facilities for your event.
We love having you here at the Hampton Inn Norfolk/Virginia Beach hotel in Virginia.
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported issues with specific staff members.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, musty smells, and inadequate housekeeping.
Management Concerns
Several guests expressed dissatisfaction with management's responsiveness and professionalism, particularly regarding booking issues and customer service.
Facilities Condition
Guests noted that the hotel is in need of renovations, with outdated rooms, broken amenities, and maintenance issues affecting their stay.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found them lacking in variety and quality.
BF
Brianna Forge
Jan 4, 2026
1.0
Not a good visit. When I first arrived there was trash still in the trash can from someone before I got there. I didn’t feel comfortable to sleep with the air on because the air conditioning unit has mold & a lot of dust in it which I found very disturbing. Next morning I woke up & the toilet would not flush.
AO
Alpharius Omegon
Dec 18, 2025
4.0
Great hotel, though the Tesla connection is exposed, and there's still power going to it
ML
Mark Lagoa
Dec 8, 2025
5.0
Great staff and place! Was there for a soccer tournament and everyone we interacted with was amazing. I can’t remember everyone’s names but literally everyone was great. The GM, Desirae (I think that was her name) the gentleman who worked late, the amazing overnight lady…..we will be back
LK
Larysa Kondratieva
Oct 29, 2025
2.0
UPD: I called that phone number and they told me it's non refundable and they don't know how it works on booking.com and they never received messages through booking.
Dear Hilton Support,
I recently made a reservation but realized right after booking that it was for the wrong month. I immediately tried to contact the hotel to correct this mistake, but I never received a response. Later, I reached out via Hilton Chat Support, and unfortunately, I was given an incorrect email address, which caused further delay.
I fully understand that my reservation is non-refundable; however, I believe it’s only fair to allow at least a short grace period — a few hours after booking — to correct genuine mistakes like this, especially when the guest acts promptly.
Given that I reached out right away and was misdirected by your own support, I kindly request a review of my case. I’d greatly appreciate either a refund, a credit toward a future stay, or the ability to modify the booking to the correct date..
SN
shajanel NJ
Oct 21, 2025
1.0
DO NOT STAY HERE if you don’t want to be ripped off and falsely accused of smoking in your room. Hotel charged me an extra $170 claiming that room reeked of weed when absolutely no smoking took place in this room my entire stay! I’ve never been accused of such nonsense and they need to check on what their staff does in these rooms instead!!!! I will never stay here or at any other Hampton Inn EVER AGAIN!!!!!
I also discovered that a fellow associate staying at the hotel the same time to attend the same event at the neighboring hotel also received the same charges so this clearly seems like some sort of alleged scam on their end. This also feels like profiling!