Our hotel is located a half mile from the Hobbs Hole Golf Course and just two miles from the VCU Health Tappahannock Hospital. Belle Mount Vineyards and Essex County are within 10 miles. Rappahannock River Valley National Wildlife Refuge is a 15 minute drive, and Kinsale Museum is just 20 miles away. Our amenities include free hot breakfast, free WiFi, pet-friendly rooms and more.
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Aldeno and Woodrow.
Cleanliness
While some guests reported clean rooms, others experienced issues with hygiene, including dirty bathrooms and uncleaned rooms.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in quality and variety.
Room Conditions
Several reviews mentioned issues with room cleanliness and maintenance, including bugs, uncleaned beds, and malfunctioning amenities.
Customer Service Issues
There were multiple complaints about poor customer service, particularly from certain front desk staff, leading to negative experiences for some guests.
HL
Heather L
Oct 26, 2025
5.0
Staff is amazing, good breakfast and endless coffee. The pool area is nice. Waters warm!! Fitness center is in good shape and has weights, ellipticals and treadmills. Complimentary earbuds and TV
GG
Garden Girl
Oct 12, 2025
5.0
Just a quick overnight, found myself wishing it was a longer stay. Lobby area attractive and colorful and the rooms are large and very well designed--hooks for wet towels, good lighting, comfortable bed. Very pleasing modern design. Desk staff polite and helpful. Breakfast better than most hotels although coffee is universally weak at all of them! Provided shampoo etc also a cut above.
AS
Aaron Sorrell
Aug 17, 2025
2.0
This hotel needs to update their hygiene as I stayed here for three nights in a row and upon departure, my mother-in-law had bug bites from the hotel room, so you should make sure that you check your hotel room and spray it down before sleeping in it.
WG
William Gokey
Aug 12, 2025
1.0
Front staff friendly, but rooms disgusting. Elevators out of order, breakfast cold and stale.
One of the worst hotel stays I’ve had. The first room wasn’t cleaned at all, and the second smelled like vomit, had trash in the bins, no toiletries, and wasn’t properly vacuumed. We stayed four nights with no cleaning service. Felt dirty and uncomfortable the entire time. Would not return.
PG
Phelan Gonzalez
Jul 26, 2025
2.0
Checking in around 5pm and the room given that was not finished being cleaned. Went back to the front desk and was given another room that was also not finished being cleaned. Atleast front desk was kind enough to check the 3rd room themselves.