Business Details
About
HotelHilton
The Hilton Garden Inn Suffolk hotel is nestled on a six-acre park on the banks of the Nansemond River in Historic Suffolk, Virginia. The Hilton Garden Inn Suffolk hotel is conveniently located near Virginia Beach, Norfolk, Chesapeake, Portsmouth, and only 25 minutes to Norfolk International Airport. Government travelers and contractors, please ask for the government rate upon booking.
The Hilton Garden Inn Suffolk hotel in Virginia features include: Conference Center Featuring 14,000 Square Feet of Flexible Meeting Space, Full Service Restaurant and Bar, Outdoor Patio for Dining in the Park, 24-hour Business Center, Full Fitness Center, Indoor Pool and Spa, Complimentary Wireless Internet in the Lobby, 24-hour Pavilion Pantry.
The Hilton Garden Inn Suffolk hotel in Virginia with 150 comfortable guestrooms that feature: Complimentary High-Speed Internet, Complimentary Printing to the Business Center, Spacious Work Area with Two Dual-Line Telephones, Refrigerator and Microwave, Iron, Ironing Board, and Hair Dryer, Scenic Views of the Park and Marina, Presidential Suite with Balcony.
The Hilton Garden Inn Suffolk hotel in Virginia area corporate neighbors: Two Miles to Planters, Two Miles to Ciba Chemicals, Two Miles to Sara Lee, Two Miles to Lipton.
*****Everything. Right where you need it.*****
Location
Hilton Garden Inn Suffolk Riverfront
100 East Constance Road, Suffolk, VA
23434, United States
Hours
Reviews
4.2
1,499 reviews
5 stars
804
4 stars
393
3 stars
134
2 stars
68
1 star
100
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, highlighting specific individuals who provided excellent service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and hallways, with some guests reporting pests.
Amenities and Maintenance
Guests reported various issues with room amenities, such as broken fixtures, poor internet, and maintenance problems, indicating a need for upgrades.
Dining Experience
While some guests enjoyed the on-site restaurant, others criticized the quality and pricing of the food, particularly the breakfast.
Location and Atmosphere
The hotel’s location along the river was frequently noted as a positive aspect, providing beautiful views and a relaxing atmosphere.
- BQBrooks Quinn2 days ago5.0I stay here every time I’m traveling through and it’s consistently been a great hotel. The hotel bar is awesome too.
- HTHannah TurnerJan 4, 20261.0We stayed here while we visited family for 2 nights. I wish I could say it was a great experience but it was honestly a nightmare. We checked in very late the first night and noticed immediately walking in the room that it had a cigarette smell. Unfortunately we were too tired to worry about it and brought our stuff in. We also didn't look at the bed to make sure it was clean till we were ready to actually lay down. It was covered in hair between the blanket and sheets and stained. The bathroom shower and sink also had hair everywhere. We called down to the front desk and asked for new bedding at least. They just immediately said they'd bring up keys for a new room with no apology. It was 1 am at this point but we packed everything back up and moved rooms. The second room was clean thankfully. The second night there, the fire alarm started going off at 11:30 pm. We called to make sure everything was okay when it went off and the front told us "someone accidentally pushed the wrong button..." This happened three more times and the fire department showed up. It was after midnight at this point and we went down and spoke with the front desk. They blamed another employee opening a valve too fast? We had other family at the hotel who ended up packing up and leaving in the middle of the night due to this as well. I wish we had but we didn't want to have to pack up a second night at 1 am. We've stayed at a lot of Hiltons and this was the dirtiest most disappointing experience. The only plus is the location is convenient to downtown.
- RHRhonda HillJan 2, 20263.0This place used to be top-notch. The bath tub was so poor caulked with obvious poor repairs done to the tub itself. The water pressure was non existent in the shower and the pulleys to the curtains wouldn’t work… I used a safety pin to close them at night.
- AAadenDec 16, 20254.0The rooms & hallway had a smell but other than that my stay was amazing! The staff are so very kind.
- BSBrian SavercoolDec 15, 20254.0First room I walked in went pee pee and flushed the toilet flooded floor and got my feet and my kids feet all wet second room was great. Breakfast staffing was a little bit weird but the food was good I guess if u pay online when u get it room u can't leave tip less u have cash I did not so they get screwed which I get the women who work there are mostly pretty and sweet
Frequently Asked Questions About Hilton Garden Inn Suffolk Riverfront
What are the check-in and check-out times at Hilton Garden Inn Suffolk Riverfront?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Is parking available at the Hilton Garden Inn Suffolk Riverfront?
Yes, self parking is available for free for guests.
Does the hotel have amenities for guests with mobility impairments?
Yes, the hotel is mobility accessible with accessible parking and elevator available.
Are pets allowed at the Hilton Garden Inn Suffolk Riverfront?
Yes, pets including cats and dogs are welcome at the hotel.
Is there an indoor pool or fitness center available at the hotel?
Yes, the hotel offers an indoor pool and a free fitness center for guests.
Does the Hilton Garden Inn Suffolk Riverfront offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available in public areas and the business center.
Are there dining options available within the hotel?
The hotel has a bar, a full service restaurant, outdoor patio for dining, a 24-hour Pavilion Pantry, and vending machines.
What nearby attractions can I visit when staying at Hilton Garden Inn Suffolk Riverfront?
You can visit Suffolk Seaboard Coastline Trail for hiking, Constant's Wharf marina and seafood restaurant, and Riddick's Folly House Museum for a historical experience.
Are there nearby dining options outside the hotel?
Yes, nearby restaurants include Baron’s Pub, Suffolk Restaurant Week venues, McDonald’s, Krispy Krunchy Chicken, and Wendy’s for diverse dining choices.
What local services and facilities are near the Hilton Garden Inn Suffolk Riverfront?
Nearby facilities include the Suffolk Conference Center for events, Suffolk Visitor Center for travel services, and several pharmacies and convenience stores such as Rite Aid and Walgreens.