Business Details
About
Hotel
Embassy Suites Springfield, a LEED – Certified hotel, is conveniently located adjacent to I-95 and close to many government and military agencies at Fort Belvoir and at the National Geospatial-Intelligence Agency facility. The hotel is near the Franconia/Springfield Metro Station and 16 miles south of the US Capitol and other major DC attractions.
Our contemporary full-service hotel offers two-room suites with a separate living area and private bedroom. Each suite has a sofa bed, dining/work table, two 40-inch LED HDTVs, microwave, coffeemaker, a mini-refrigerator and high-speed wired or wireless internet. We also offer a select number of rooms with full kitchen amenities including a cook top, convection microwave oven, full-sized refrigerator and a dishwasher.
Start your day with a complimentary cooked-to-order breakfast and end your day with beverages and snacks at the complimentary Evening Reception*. Enjoy the fresh and local ingredients on the menu at our contemporary American Bar and Grill, a casual dining spot for lunch and dinner.
Relax in the indoor swimming pool with a Riverflow lap lane, or take advantage of the onsite 24-hour fully equipped fitness facility.
Hold your business meeting or social event in one of our flexible venues for 1 – 400 Guests. High-speed WiFi and hard-wired internet service is available in your guest room for a minimal fee, or use complimentary internet access in the lobby or in the 24-hour BusinessLink™ Business Center.
Whether traveling on business or for leisure, the Embassy Suites Springfield hotel will make you feel right at home.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Springfield
8100 Loisdale Road, Springfield, VA
22150, United States
Hours
Reviews
4.4
1,907 reviews
5 stars
1,268
4 stars
365
3 stars
102
2 stars
51
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests reported poor customer service, with staff being unhelpful, rude, or dismissive.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and common areas.
Room Quality
While some guests appreciated the room size and amenities, others experienced issues with maintenance, such as broken phones and uncomfortable sofa beds.
Breakfast Experience
The breakfast received mixed reviews; some praised the omelet station while others found the options limited and unappetizing.
Parking Fees
Guests expressed frustration over unexpected parking fees, which were not clearly communicated prior to booking.
- KMKeith Moore3 days ago4.0We encountered some heavy traffic outside DC and decided to stop for the evening. We are happy to say that the Embassy Suites offered us a relaxing night stay. The rooms were decent, but the walk to the room was really far, especially with all of our luggage. The free drinks during happy hour were a nice touch. One thing was that the room across from us put some take-out food trash outside their door early evening. It was still there the next morning. Yuck. And the pool is STILL closed.
- BHBrian HarrisNov 12, 20253.0Checked and was given a room on the 7th floor, hauled up luggage only to enter a room that had not been cleaned. Bed unmade, towels on the floor ect. Not what I have come to expect as a Diamond member or from Embassy Suites. Back down to the desk...new room on the 4th floor, it was clean but TV didn't power on in the living room. Tried to call the front desk but the phone didn't work in the room either. Back downstairs I went. Let the front desk know and they said they would send maintenance up. I stayed 2 days and nobody ever showed. We just made due watching the TV in the bedroom which was an issue as all the tvs in all the rooms were getting very limited channels, the front desk stated maintenance was working on the issue, apparently the same maintenance that was trying to fix my living room TV because after two days the channel issues were unresolved. On another note, I got up in the morning, went to the gym and then decided to go to breakfast as Embassy Suites are known for their breakfast..to my surprise at 0845 the omelet station was out of ham, spinach and tomatoes....What breakfast goes till 0930 but runs out of everything? apparently on a Sunday you have to go to breakfast before 0800 if you want an omelet with the ingredients you desire. Oh and Managers Happy Hour or evening special with drinks and light snacks is now light snacks and maximum of two drinks. Not sure when that changed, but was de taken by surprise.
- DMDavid MillsNov 7, 20255.0Staff is exceptional. Custom breakfast is superb.very clean.
- PSPalwinderpal SinghOct 22, 20251.0The stay was nice, and the room was okay, but the customer service was really disappointing. I requested room cleaning several times, but no one cleaned my room for two days. On top of that, I was charged twice by mistake, and the staff denied it — I’m still waiting for my refund. The front desk and cleaning service were not helpful at all. The room itself was fine, but the service needs a lot of improvement.
- GMGabriella MiernikOct 16, 20253.0I recently stayed at the Embassy Suites by Hilton Springfield for a work trip, and honestly, it was one of my least favorite Hilton experiences. When I first pulled up, I could tell the building was older—maybe recently remodeled—but the vibe was off from the start. The front desk check-in was fine, but overall the staff didn’t seem very friendly or welcoming. The bigger white guy bartender, in particular, acted like he couldn’t be bothered unless you were actually buying a drink not just down during happy hour, which left a bad impression. The real issue came the next morning when I woke up and saw a roach crawling on the wall. That was disgusting and made me question how clean the room really was. To make things worse, breakfast was chaos—hundreds of middle school kids crowding the buffet and elevators, making it nearly impossible to grab food or move around comfortably. I get that big groups happen, but there should be better management or structure when the hotel is hosting that many students. Like you can tell when a hotel is actually equipped to handle a large volume of people at once this was not the case here. To top it off, I woke up with bug bites on my arm the morning I checked out, which sealed the deal for me. Between the lack of hospitality, cleanliness issues, and general chaos, I definitely wouldn’t stay here again or recommend it to others.
Frequently Asked Questions About Embassy Suites by Hilton Springfield
What are the check-in and check-out times at Embassy Suites by Hilton Springfield?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does Embassy Suites by Hilton Springfield offer free breakfast?
Yes, a complimentary cooked-to-order breakfast is available to guests.
Is parking available at Embassy Suites by Hilton Springfield?
Yes, self-parking is available for guests.
Are pets allowed at Embassy Suites by Hilton Springfield?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide internet access and what type?
Free WiFi is available in public areas, and a public internet terminal is also provided.
What fitness and recreational facilities does Embassy Suites by Hilton Springfield offer?
The hotel has a free fitness center and an indoor swimming pool with a Riverflow lap lane supervised by a lifeguard.
Are there any dining options within the hotel?
Yes, there are two restaurants including a contemporary American Bar and Grill, plus room service is available. There is also a complimentary Evening Reception with beverages and snacks.
What eco-friendly practices are followed at Embassy Suites by Hilton Springfield?
The hotel is LEED Certified, uses compostable food containers and cutlery, recycles waste, uses eco-friendly toiletries, has a linen and towel reuse program, uses water-saving fixtures, and maintains several eco-certifications including ISO14001 and ISO50001.
What nearby places can guests visit around Embassy Suites by Hilton Springfield?
Guests can visit nearby places like the Parkway Express convenience store and gas station, 7-Eleven for snacks and drinks, Wendy's for fast food, Fair Winds Brewing Company for craft beers, and the Franconia/Springfield Metro Station for easy access to Washington DC attractions.
How can the Franconia/Springfield Metro Station assist guests staying at Embassy Suites by Hilton Springfield?
The nearby Franconia/Springfield Metro Station offers convenient public transit to major DC attractions including the US Capitol approximately 16 miles away, making it easy for guests to explore the city during their stay.
Are there any nearby amenities for guests looking for quick shopping or services?
Yes, guests can find nearby amenities like VIP Barbers and Vip Nails for grooming, 7-Eleven and Parkway Express for convenience shopping, NTB for tire services, and Flower Den for gifts and flowers.