Business Details
About
Hotel
Daily Mandatory Charge includes: A Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
The Hampton Inn Richmond/Mechanicsville hotel is conveniently located on Route 360 in Mechanicsville, Virginia, northeast of downtown Richmond on Virginia Interstate I-295 between I-95 and I-64. Our location is convenient to downtown, the coliseum, Richmond Center, NASCAR (4.5 miles), State Fairgrounds, Showplace, and the Richmond airport. Kings Dominion is 20 miles north of the Hampton Inn Richmond/Mechanicsville hotel and Colonial Williamsburg and Busch Gardens/Water Country USA is 40 miles east. Within .8 miles Hampton Inn hotel guests can dine at Andy's Barbeque & Ribs, Anna's Italian Restaurant, Mulligan's Sports Grille, or Peking Restaurant.
The Hampton Inn hotel in Richmond, Virginia features 80-rooms, interior corridors, elevators, exercise room, meeting room for 50, and whirlpool suites. Whether traveling to Richmond, Virginia on business or pleasure, our Hampton Inn hotel guests find amenities which include complimentary deluxe continental breakfast, 2-line phone, complimentary local calls, complimentary WiFi and cable TV. Hampton Inn hotel guests find our rooms are equipped with a microwave, refrigerator, coffeemaker, hair dryer, iron and ironing board. This Richmond, Virginia Hampton Inn hotel also offers connecting rooms, cribs, audio visual equipment, and fast and efficient check in and out. Laundry/valet services, meeting/banquet facilities, and rollaway beds are available for a nominal fee.
We love having you here in Virginia at the Hampton Inn Richmond/Mechanicsville!
Location
Hampton Inn Richmond-Mechanicsville
7433 Bell Creek Road, Mechanicsville, VA
23111-3452, United States
Hours
Reviews
4.0
637 reviews
5 stars
290
4 stars
176
3 stars
75
2 stars
44
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel rooms and facilities were clean, although some reported issues with dirt and maintenance in certain areas.
Customer Service
The staff received high praise for their friendliness and helpfulness, with specific mentions of individuals like Hai and Yvette providing exceptional service.
Room Quality
Several guests expressed dissatisfaction with room conditions, including issues with air conditioning, outdated decor, and maintenance problems.
Breakfast Experience
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and availability.
Value for Money
Many customers felt that the hotel was overpriced for the quality of service and amenities provided, leading to disappointment.
- JBJohn Bovie1 day ago5.0We stayed here for a soccer tournament, and the service was excellent. Kwame and team were very polite and text us throughout our stay, checking in on us to ensure we were happy with everything. Rooms were clean and housekeepers were very polite and greeted us anytime we saw them. This hotel and staff definitely are top notch! Thanks again!
- MSMike SihOct 28, 20253.0The hotel and room was nice however the heat thermostat was not working and the heat would not turn off and overheated the room. The desk agent told me she would comp me 3K Honors points to compensate me for my inconvenience and that I would see the points later that day. I emailed the hotel manager 7 days later when the points did not appear. After 8 days, I still had not received any response so I had to contact Hilton to get the points issued. Very disappointing customer service for a Diamond member.
- CBCarl BlantonOct 21, 20255.0Great place
- JHJordan HarrisSep 14, 20251.0My recent stay at the Hampton Inn Richmond-Mechanicsville was an incredibly frustrating and unpleasant experience from start to finish. The hotel's online advertising is completely misleading and does not reflect the reality of the rooms or the service provided. The room we were assigned was nothing like the photos online. It was visibly dirty, outdated, and had a terrible odor that was impossible to ignore. After a long day of travel, my family and I were looking forward to a comfortable night's rest, but the condition of the room made it unbearable. We felt so uncomfortable that we made the difficult decision to check out and drive four hours back home, as sleeping there was simply not an option. To make matters worse, despite being promised a full refund by the front desk staff at the time of our departure, the hotel is now refusing to honor that agreement. This is a clear breach of trust and a sign of very poor customer service. I am left not only with a wasted trip and a ruined evening but also out of pocket for a service that was never delivered. I would strongly advise anyone considering this hotel to look elsewhere. The false advertising, unsanitary conditions, and dishonest business practices are completely unacceptable.
- CFCurtis FormyDuvalSep 5, 20251.0Jason at the front desk was friendly and energetic. However, the room was not good. The AC didn't work, so Jason got it working halfway. The room phone also didn't work. The bad part was when I went to shower in the morning. There was no hot or warm water at all. No matter how I adjusted the shower handle. In other words, I took a cold shower. I mentioned this to the girl out at checkout. She did not seem to care and gave the excuse that the room always has issues with the shower handle. I told her that that was something that the front desk needed to inform the guestss when they checked in. You don't let it become a surprise when they're trying to shower before checking out. She then said Yes, you're right, we should do that. However, they obviously did not do that, and in turn caused me to have a cold shower.
Frequently Asked Questions About Hampton Inn Richmond-Mechanicsville
What are the check-in and check-out times at Hampton Inn Richmond-Mechanicsville?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hampton Inn Richmond-Mechanicsville.
Does Hampton Inn Richmond-Mechanicsville offer free breakfast?
Yes, Hampton Inn Richmond-Mechanicsville provides free breakfast with buffet options included.
Is parking available at Hampton Inn Richmond-Mechanicsville?
Yes, there is free self-parking available for guests at Hampton Inn Richmond-Mechanicsville.
Are pets allowed at Hampton Inn Richmond-Mechanicsville?
Yes, pets including cats and dogs are welcome at Hampton Inn Richmond-Mechanicsville.
Does Hampton Inn Richmond-Mechanicsville have fitness facilities?
Yes, the hotel offers a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and an accessible elevator.
Does Hampton Inn Richmond-Mechanicsville provide WiFi and digital room keys?
Yes, the hotel offers free WiFi in public areas and digital guest room keys for convenience.
Are there any nearby restaurants where guests can dine outside the hotel?
Yes, within 0.8 miles, guests can enjoy dining at nearby restaurants such as Andy's Barbeque & Ribs, Anna's Italian Restaurant, Mulligan's Sports Grille, Peking Restaurant, IHOP, Taco Bell, Chick-fil-A, Waffle House, Applebee's Grill + Bar, and Noodles & Company.
What nearby hotels are available if I am comparing accommodation options?
Nearby hotels include Hampton by Hilton, Holiday Inn Express Richmond-Mechanicsville, and of course Hampton Inn Richmond-Mechanicsville itself.
Are there any nearby amenities or services useful for travelers such as gas stations or shipping centers?
Yes, nearby amenities include gas stations like Shell and Dash In, a car wash named Splash In, a FedEx Office Print & Ship Center, and a LibertyX Bitcoin ATM.