Embassy Suites by Hilton Dulles Airport

4.1
1831 reviews

About

Hotel
Dulles International Airport. This spacious hotel is also close to many Dulles - North/Loudoun attractions, such as Ashburn Ice House, Udvar-Hazy Smithsonian Air & Space, Washington Redskins Park and Loudoun Wine Trail. Visit the Hallowed Ground Historical Area or take a trip to Washington D.C. and the White House. Appreciate our carefully selected hotel amenities, including high-speed internet access, two televisions with cable programming, a refrigerator and a work desk with ergonomic chair. Keep in shape in our fitness room and indoor swimming pool. Enjoy elegant and spacious two-room suites at this Dulles hotel. At Embassy Suites Hotels every room is a two-room suite perfect to spread out and relax. With a private bedroom and separate living area there is more than enough room for family, work or both. Our suites offer all the comforts of home to make your stay more enjoyable with a TV in each room, living area with a sofa bed, armchair and well-lit work table, wet bar, refrigerator, microwave, and coffeemaker. Get the day started with the tantalizing aromas of the hotel's complimentary cooked-to-order breakfast. After a busy day of working or sightseeing, relax at our Manager’s Reception*. For lunch and dinner, enjoy a meal in L'Attitude, offering continental American cuisine with an international flavor. Our hotel is near a number of local businesses and corporations including AOL Time Warner, Cisco Systems and Verizon. Take care of business in the 24-hour business center offering A/V equipment rental, or host a special event in one of our meeting rooms.

Location

Embassy Suites by Hilton Dulles Airport
13341 Woodland Park Road, Herndon, VA
20171, United States

Hours

Reviews

4.1
1,831 reviews
5 stars
966
4 stars
435
3 stars
203
2 stars
77
1 star
150

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests praised the cleanliness of the rooms, others reported issues with dirty linens, mold, and unclean bathrooms.

Customer Service

Customer service experiences varied widely; some guests found staff friendly and helpful, while others reported rude or unhelpful interactions.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it underwhelming or poorly managed.

Parking Fees

Many guests expressed frustration over the high parking fees and the complicated payment process, feeling it was unreasonable.

Room Conditions

Several reviews noted that rooms felt dated, with issues such as uncomfortable beds, poor ventilation, and maintenance problems.
  • JH
    Jason Hughes
    3 days ago
    5.0
    Isys was amazing at checkin. She also came over to the bar to serve us. It was absolutely an amazing experience. She is amazing. 100 stars.
  • CE
    Constance Eames
    4 days ago
    5.0
    We had our grandchildren come over and play board games. The suite aspect of the room made this comfortable. Then we all went swimming. We ate at the restaurant later and they loved the burgers and ice cream desert. We’ve repeated this every year since during visits because they requested it. Fun.
  • MA
    Mezher Alkthiri
    Nov 3, 2025
    1.0
    Worst experience ever! I had the worst experience in this hotel. They were late to pick me up from the airport, late to send me back, and even delayed checking me into my room. They also mixed up my luggage and wasted a lot of my time because they kept confusing the room numbers. On top of that, their attitude was unbelievably rude — every single staff member I dealt with was impolite and unprofessional. I’ve traveled to 54 countries, and this is by far the worst hotel experience I’ve ever had. I wouldn’t recommend it to anyone.
  • HR
    Hollie Renee
    Oct 25, 2025
    5.0
    I recently stayed at the Embassy Suites by Hilton Dulles Airport and it truly exceeded my expectations! I would give it a well-deserved 5 stars. The breakfast was amazing, with a wide variety of options to suit every taste. The spacious room was a perfect retreat after a long day, and the cleanliness of the amenities was impressive. The staff were friendly and accommodating, making my stay even more enjoyable. If you're looking for a comfortable and convenient stay near the airport, I highly recommend the Embassy Suites by Hilton Dulles Airport.
  • WI
    Willie Strickland III
    Oct 25, 2025
    1.0
    This was literally one of the worst experiences with a hospitality staff that I’ve ever experienced. If you’re looking for a place to stay with friendly service this isn’t it. If you’re relying on their shuttle service this isn’t it. If you just need a nice room to sleep during your stay it’s perfect. Upon arrival we asked about restaurants or food nearby and the staff said “I don’t know use DoorDash”. We asked about the shuttle on 3 different occasions and got 3 different answers from the same person. 1st it runs 5am-11am then again at 4pm-10pm. Then it was it runs every 30 minutes. Then it was it’s on demand. We had a late flight and shuttle service apparently stops at 10pm so be aware. I love Embassy Suites but this one is the absolute worst.

Frequently Asked Questions About Embassy Suites by Hilton Dulles Airport

What are the check-in and check-out times at Embassy Suites by Hilton Dulles Airport?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Is free breakfast available at the hotel?

Yes, a complimentary cooked-to-order breakfast is available for all guests.