Business Details
About
Hotel
Located near the Haymarket Museum, our hotel is 35 minutes from Dulles International Airport and 30 miles from downtown DC. We offer quick access to interstate 66, and the Blue Ridge Parkway North Entrance is two hours away. Unwind with a coffee and free WiFi in the library or enjoy a bite to eat at the Red House Tavern.
Location
Hours
Reviews
4.4
224 reviews
5 stars
160
4 stars
29
3 stars
11
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Shanna and Tyler.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a positive overall experience.
Customer Service Issues
Several customers reported negative experiences with customer service, particularly regarding booking issues, rude staff interactions, and unresolved complaints.
Location and Amenities
The hotel is well-located near shopping and dining options, but some guests expressed disappointment over the lack of complimentary breakfast and limited amenities.
Pricing Concerns
Multiple reviews highlighted concerns about high prices for food and drinks, as well as additional charges for parking and early check-out policies.
- RTRachel TurnageDec 19, 20255.0The staff and the cell's reps are amazing.
- JJJakeDec 14, 20253.0I was aware that the hotel does not have complimentary breakfast, however, when I arrived I asked about coffee. I was informed that coffee was available at 0600. At 0620 there was no coffee and the lady managing the desk stated coffee isn't available till 6 AM. I replied that it's 620 now, she then feigned as if to say I'm here by myself, what do you want me to do. Very professional, not even an apology.
- JRJeff RNov 23, 20255.0It is located very nicely. There are multiple shopping centers and food options. The staff i interacted with were great.
- DLDeanne Bettwy LienauNov 20, 20255.0Someone please give Shanna Hay a hefty hefty raise - She is absolutely STELLAR at customer service!! I was doing a block for my daughter’s upcoming wedding, and she was extremely accommodating & professional; she heard my needs and fulfilled them 100%!! Shanna is the epitome of excellence, providing world class service consistently!!I’m so very grateful for her help!! She was also very patient with me because I have never done this before - she took her time, educated me and ensured everything was done right and I cannot wait to meet her!! Thank you Ms. Shanna Hay ♥️ - The Hilton is truly blessed with having her as one of their employees!!
- JWJoe WilksNov 20, 20255.0There for a seminar. Parking, style and design of Hotel, staff interaction was brief, but excellent. I'm local. I'll be back for lunch with my wife... probably for her birthday.
Frequently Asked Questions About Hilton Garden Inn Haymarket
What is the check-in and check-out time at Hilton Garden Inn Haymarket?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Haymarket allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there dining options available at Hilton Garden Inn Haymarket?
Yes, the hotel has two restaurants including the Red House Tavern, which also has a bar, and offers breakfast service.
Is parking available at the hotel?
Yes, self-parking is available at Hilton Garden Inn Haymarket.
What accessibility features are available at Hilton Garden Inn Haymarket?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel provide free WiFi and are there areas to relax with coffee?
Yes, free WiFi is available in public areas, and guests can unwind with coffee in the hotel's library.
What eco-friendly and sustainability programs does Hilton Garden Inn Haymarket have?
The hotel uses compostable food containers, composts excess food, employs energy conservation and energy-efficient systems, recycles, uses eco-friendly toiletries, and supports responsible seafood sourcing.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available for free for guests.
What amenities and services are available regarding housekeeping and laundry?
Housekeeping services are available, and self-service laundry facilities are provided.
What nearby places can I visit when staying at Hilton Garden Inn Haymarket?
You can visit the Haymarket Museum, which is nearby for some local history, enjoy breakfast or brunch at Crossroads Cafe, or dine and have drinks at the Red House Tavern located close to the hotel.