Business Details
About
Hotel
Situated between US-11 and I-81, our hotel is 3 miles from James Madison University. Downtown Harrisonburg is just 4 miles away and has a plethora of local shops, eateries, and attractions.
Location
Tru by Hilton Harrisonburg
111 Pleasant Valley Road, Harrisonburg, VA
22801, United States
Hours
Reviews
3.9
488 reviews
5 stars
251
4 stars
100
3 stars
53
2 stars
28
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Noise Levels
Numerous reviews highlighted issues with noise, including thin walls and loud traffic, leading to poor sleep experiences.
Customer Service
Feedback on customer service was mixed, with some guests reporting friendly and helpful staff, while others experienced rudeness and unhelpfulness.
Room Comfort
Several guests found the rooms uncomfortable due to small size, lack of amenities like coffee makers, and issues with bedding.
Breakfast Quality
The breakfast offerings received criticism for being limited and not meeting expectations, although some guests found it satisfactory.
- VOv o1 day ago5.0Excellent room. Clean. Modern. Very fun automatic pancake maker. Good free breakfast. Highly recommend!!
- JHjustin holmesNov 4, 20254.0The rooms were clean, it would be nice to have bathtubs instead of just showers. The service in the hotel was pretty good, rooms seemed to lack a few of the basics that would make it a five for us. Microwaves, more comfortable chairs, and some storage space in the hotel. I don't know if it's a space thing but adding a pool would be nice. Sharing the lot makes it difficult.
- MKMatt KNov 2, 20254.0Rooms were clean and comfortable the staff was friendly and the location was great only 6 minutes to Buc'ees and close to restaurants and downtown Harrisonburg ,breakfast was included and it was good, the only thing I wish they had was an in room safe but I would definitely stay here again.
- APAJINKYA PATILNov 1, 20255.0Had a great one-night stay at this property. Clean, well-maintained, and definitely worth it. The hotel offers ample parking and includes breakfast with a standard spread: bagels, pancakes, muffins, omelets, and more, all neatly arranged and fresh. Rooms are compact but feature a modern, space-efficient design that feels cozy and stylish. I really appreciated the cleanliness and thoughtful layout. The entire staff, from reception to housekeeping, was warm and welcoming, which made the experience even better.
- IMIda MuñozOct 7, 20255.0From start to finish, this Hilton exceeded every expectation. The hotel was immaculate — not just clean, but truly pristine. Every corner sparkled, and the attention to detail was impressive. The location was convenient, and the room itself was a dream — comfortable mattress, great pillows, and a restful night’s sleep. Even though we missed breakfast by about fifteen minutes, the staff still greeted us warmly, and what we did enjoy (oatmeal and a shared bagel) was delicious. Both the evening and morning reception teams were exceptionally friendly and accommodating, even with our late arrival. The lobby was super cute, with a fun pool table and plenty of cozy spots to relax. I also loved the well-stocked sundry shop, the clean gym, and ample parking. The value for the price was unbeatable, especially considering the quality and comfort offered. This property sets the bar high for Hilton — I would gladly stay here again and again and recommend it to anyone looking for an affordable yet luxurious stay.
Frequently Asked Questions About Tru by Hilton Harrisonburg
What types of parking are available at Tru by Hilton Harrisonburg?
Tru by Hilton Harrisonburg offers free self-parking and accessible parking for guests.
Are pets allowed at Tru by Hilton Harrisonburg?
Yes, both cats and dogs are welcome at Tru by Hilton Harrisonburg, making it a pet-friendly hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, Tru by Hilton Harrisonburg provides free Wi-Fi access in public areas and has a public internet terminal.
What accessibility features are provided at Tru by Hilton Harrisonburg?
The hotel has accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Is breakfast included in the stay at Tru by Hilton Harrisonburg?
Yes, breakfast is available for free to all guests staying at the hotel.
What are the check-in and check-out times at Tru by Hilton Harrisonburg?
Check-in time starts at 3:00 PM and check-out time is at 11:00 AM.
Does Tru by Hilton Harrisonburg have a business center and fitness facilities?
Yes, the hotel offers a business center and a fitness center, both available for free to guests.
Can I find nearby restaurants or convenience stores around the hotel?
Yes, nearby you can find Cracker Barrel Old Country Store for Southern American cuisine, Dunkin Donuts for coffee and pastries, and convenience stores like 7-Eleven and South Main Liberty.
Are there local attractions near Tru by Hilton Harrisonburg worth visiting?
Yes, Shenandoah Caverns is a nearby landmark and historical building you might enjoy visiting before or after your stay.
How can I get cash or exchange currency near the hotel?
There are several LibertyX Bitcoin ATMs near the hotel that offer ATM and currency exchange services, and Western Union provides money transfer services close by.