DoubleTree by Hilton Front Royal Blue Ridge Shadows

4.3
886 reviews

About

Hotel
Next to the Blue Ridge Shadows Golf Club, our hotel is surrounded by the natural wonders of the Shenandoah Valley. We’re seven miles from Shenandoah National Park and Skyline Drive and within an hour of Endless Caverns. Enjoy a bite at Houlihan’s, a swim in our indoor pool, or an evening grilling on the sundeck.

Location

DoubleTree by Hilton Front Royal Blue Ridge Shadows
111 Hospitality Drive, Front Royal, VA
22630, United States

Hours

Reviews

4.3
886 reviews
5 stars
529
4 stars
210
3 stars
72
2 stars
35
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Tristan, Kelly, and Norman for their exceptional service.

Room Quality

Rooms were generally described as clean and comfortable, though some guests noted issues with lighting, noise, and maintenance.

Restaurant Experience

The attached restaurant, Houlihan's, received negative feedback for poor service and food quality, with several guests recommending avoiding it.

Cleanliness Issues

While many found the hotel clean, several reviews mentioned specific cleanliness problems in rooms and common areas, including dirty floors and unclean bathrooms.

Amenities and Facilities

Guests enjoyed the pool and hot tub, but some reported issues with temperature and cleanliness, as well as a lack of complimentary breakfast options.
  • PD
    Peter Demarco
    Oct 29, 2025
    5.0
    Awesome place great location and staff
  • LJ
    Lisa Jenkins
    Oct 17, 2025
    4.0
    After getting in from a late flight from Los Angeles, we had the pleasure of being check in by, Tristan! This young man was so thoughtful and cheerful. He was very helpful and quick checking us in, and made sure we received complimentary cookies for the evening. He was just a really nice guy who put a smile on our weary faces!! Keep him around, please!!
  • PS
    Philip Shea
    Oct 12, 2025
    5.0
    Great place, but room was unusual. Instead of a small couch or chair, there was a Peleton exercise machine. The room was oddly lit too, and shower a little tight. These are minor complaints though, as the place was very comfortable and quiet.
  • MF
    Michael Fahler
    Oct 12, 2025
    2.0
    The hotel is fairly standard but the experience was very disappointing. Check in didn't go well and front desk was unhelpful. The room appearance was fine, bad lighting in the bathroom. The main problem is the AC units. The one in the room didn't cool and was extremely loud. The one in the neighbors room was also extremely loud and sounded like the nightstand was a riding lawnmower. An inconsistent droning with high pitched squeals that was vibrating the wall and mounted lamps. They need to fix these! You could even hear people pounding on them on the other side of us and then turning it off. Also, avoid the attached restaurant Houlahans. Terrible service, understaffed, a manager that is a slob and unprofessional. Food for some was hot and others not.
  • SR
    Stephanie Rundio
    Oct 7, 2025
    1.0
    When i first got there i had a truck stocking me in the parking lot. Then when were bringing our stuff in he cuts over a walking path from the parking lot to the breezway (front area to park while checking in ) scared my son amd me. No Trash bags in cans had to use my own,coffee station was not stocked even after asking for the room to be cleaned and stocked. Started with 3 towels for a 4 person room . The coffee area had sugar spilt all over as well even after we asked for the room to be cleaned. When they cleaned they took our recycle trash but not thr regular trash they took the cups we were using for coffee. Had to ask dor cups at 5 am when housekeeping should have replaces those. Only 2 nice people who worked here. The Asian guy and the blonde . Other then that the rest of you need a new job

Frequently Asked Questions About DoubleTree by Hilton Front Royal Blue Ridge Shadows

What type of accessibility features does DoubleTree by Hilton Front Royal Blue Ridge Shadows offer?

The hotel offers accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.

Does the hotel provide free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas along with public internet terminals.