Business Details
About
HotelEmbassy Suites
The newly built Embassy Suites Dulles - North/Loudoun, VA hotel is located only three miles from the Washington Dulles International Airport, near the Smithsonian's National Air & Space Museum - Steven F. Udvar-Hazy Center, Ashburn Ice House, Old Dominion Brewing Company, Dulles Indoor Sportsplex, Dulles Town Center, Washington Redskins Park and the corporate headquarters of AOL, Verizon Business, Airbus and Orbital Sciences. This full-service upscale all-suite hotel is just minutes from the Leesburg Corner Premium Outlets, Wolf Trap National Park for the Performing Arts, Reston Town Center and Tysons Corner.
Guests of the Embassy Suites Dulles - North/Loudoun, VA hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager's reception. Wireless and high-speed Internet access is available in all guest suites and public areas of the Embassy Suites hotel (daily surcharge applies).
Location
Embassy Suites by Hilton Dulles North Loudoun
44610 Waxpool Road, Dulles, VA
20147, United States
Hours
Reviews
4.1
1,475 reviews
5 stars
740
4 stars
403
3 stars
140
2 stars
78
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with staff being unfriendly, unhelpful, and at times rude.
Cleanliness Issues
Multiple guests reported cleanliness problems, including dirty rooms and inadequate housekeeping.
Food Quality
Several customers experienced issues with food quality, particularly during breakfast, with some reporting food poisoning.
Parking Concerns
Guests expressed frustration over the paid parking situation and the lack of available spaces.
Room Comfort
While some guests found the rooms spacious and comfortable, others reported issues with uncomfortable beds and inadequate amenities.
- SRshannie reganJan 1, 20263.0Cleanliness needs improvement, trash, floors, tables, are not cleaned thru out the day. Rooms r hit or miss. Left something on floor in room 2 c if they clean it...after 4 days I requested floors 2 b cleaned, comforters r dengy & stained, took 3 asks 2 get replaced. Service his not good, had 2 check front desk for talking down to me when asked about my bill. Rooms are a little more modern than others, but u have 2 sacrifice the rest. Sometimes no towels or washcloths replaced in room. After 3 asks, was closed 2 replacing my own comforter, it was dingy & stained, even after 2 replaced.
- TTToddDec 24, 20251.0Hotel staff are not friendly like at most Hilton hotels. The bartender was the only friendly member of the hotel staff. Also the food from the bar and room service option is terrible. Normally the food at Hilton’s including Embassy Suites is delicious. The beds are also uncomfortable. This particular location does not live up to the Hilton standard.
- DPDrew PhillipsDec 12, 20251.0Customer service was very poor. One staff member racially profiled me and another Black guest, and she was incredibly rude throughout the interaction. The parking situation was terrible—you have to pay to park each night, yet there were never any available spaces. Our family had to park in a different parking lot. The hotel overall was not clean. Bags of trash were frequently left sitting on top of the trash cans and around the hotel, especially near the elevators. Overall, my family and I will not return to this location due to the poor customer service and the bigoted behavior we experienced.
- SHSteven HoDec 10, 20251.0Embassy overbooked and canceled my reservation. It put a damper on my plans and hate this type of practice.
- JCJustin CzechDec 6, 20251.0"So we have a wheelchair so we need a ADA room" "Yes Ma'am we have that" "With barS in the bathroom" "Yes ma'am" Ok a singular bar in the tub with no bar at all by the toilet rendering it 100% useless for a WHEELCHAIR user wasnt what we meant ..... When someone asks for ADA, that isnt a polite request thatll be oh shucks when we dont get it. We are requesting a room that has amneties that can be safely used. Someone is going to hurt themselves and sue you into oblivion until they have to rename it "Someone's building, complete with omlete bar" Shame because they have proper ADA rooms, I dont know why this time they couldnt accomodate. Just tell us when you cant, nbd. Additional training needed
Frequently Asked Questions About Embassy Suites by Hilton Dulles North Loudoun
What are the check-in and check-out times at Embassy Suites by Hilton Dulles North Loudoun?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is the Embassy Suites by Hilton Dulles North Loudoun accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Does the hotel provide free breakfast?
Yes, guests receive a complimentary cooked-to-order breakfast.
Are pets allowed at the Embassy Suites by Hilton Dulles North Loudoun?
Yes, pets including cats and dogs are welcome at the hotel.
What dining options are available on-site at the hotel?
There is one restaurant and a bar available at the hotel, offering various dining options including vegetarian and vegan meals.
Does the hotel have fitness and recreational facilities?
Yes, the hotel offers a free fitness center, indoor and outdoor pools, a hot tub, and kid-friendly activities with lifeguards on duty.
Is parking available at the Embassy Suites by Hilton Dulles North Loudoun?
Yes, self-parking is available at the hotel.
Where is Embassy Suites by Hilton Dulles North Loudoun located in relation to Washington Dulles International Airport?
The hotel is located only three miles from Washington Dulles International Airport, making it convenient for travelers.
What nearby dining options can guests visit around Embassy Suites by Hilton Dulles North Loudoun?
Guests can enjoy various nearby dining options such as The V Social Eatery & Brew House, Yen's Kitchen and Sushi Bar, Kapao Asian Kitchen, Haveli Royal Flavors of India, Santini's New York Style Deli, Bawarchi Biryanis Ashburn, Frito Chicken, Moe's Southwest Grill, Pho Bistro, Viet Fire Kitchen, Spicy Pickle, and Five Guys.
Are there any nearby hotels or accommodations close to Embassy Suites by Hilton Dulles North Loudoun?
Yes, nearby hotels include Homewood Suites by Hilton Dulles-North/Loudoun and PM Hospitality Strategies.
What nearby entertainment and cultural attractions are close to the hotel?
Nearby attractions include the Smithsonian's National Air & Space Museum - Steven F. Udvar-Hazy Center, Ashburn Ice House, Dulles Indoor Sportsplex, Wolf Trap National Park for the Performing Arts, Reston Town Center, and Tysons Corner.