Embassy Suites by Hilton Dulles North Loudoun

Reviews

• AB

  Alise Bizimana

  Nov 17, 2025
  2.0
  My family and I spent three nights at this hotel, and unfortunately our stay ended on a very disappointing and stressful note. On our last day, we all had breakfast at the hotel—specifically the omelettes—and shortly afterward, every one of us became sick with what appeared to be food poisoning. Our six-hour drive home felt like a 24-hour nightmare because we had to stop repeatedly so we could use the bathroom. It was miserable and completely unexpected. When I called the hotel to inform them about what happened, their response was extremely discouraging. They sounded unbothered, offered no apology, and showed no concern for our well-being or for the possibility that something might be wrong with their food. That lack of care was almost as upsetting as the illness itself. Based on our experience, I personally would not recommend eating at this hotel. I truly hope they take food safety and customer feedback more seriously in the future.
• BF

  Bryan Forrest

  Nov 16, 2025
  2.0
  I stay at dozens of Hilton properties each year. Overall the location and quality is ok. However, the staff seem to have little to no care for guests concerns. Nasty stained carpets in room and daily parking charge really hurts this hotels rating. Breakfast has gone downhill significantly over the past two years
• CP

  Charles Parinello

  Nov 12, 2025
  5.0
  Crisp, clean location, beautiful lobby and atrium, friendly desk staff. Rooms are modern, clean, and comfortable. Bar menu has food. There are restaurants located in a connected parking lot. Fast access to corporate buildings. Stayed there two nights, never wanted to leave. I will absolutely stay there again when I return to the area.
• TS

  Tia Stewart

  Nov 2, 2025
  1.0
  I was fine with this hotel and the girl who checked me in until I checked out. They were doing their parking lot over so any cars that was left on that side they towed them to another spot. I was not aware of this until I checked out the two girls at the front desk sent me out the back of the hotel and said the car would be parked there. However my car was not parked there instead it was towed to the hotel next to my hotel on the side. I had just had surgery a week ago so my walking wasn't the best and the back of the hotel has no ramp just steps way to treat your customers. After searching for my car for 20 minutes I called the hotel and they asked me to come back into the hotel and wait for their supervisor. I did that, not sure what he was doing but it took 20 minutes for him to show up in the lobby. When he finally took me to where my car was parked nowhere near where they had me looking, I was done with this entire experience. The supervisor said he was going to take care of me and that didn't happen. Their hospitality was subpar at best, the supervisor said there was something posted in my room there was nothing posted so I told him to go check. I do remember the woman who checked me in saying something about the parking lot being done over on Sunday but not to move the car. Regardless the execution was poor and this was bad customer service, the two girls at the front desk showed no empathy they were too busy chatting to each other about their lives. I will never return. Try the other Hilton hotel not far away, thanks for turning a good experience into a bad one!
• II

  Integrity Integrity

  Oct 21, 2025
  5.0
  This is a very nice hotel. Very clean and taken care of. They have a nice gym area and a pool. I ejoy all the open tables in tje middle area. They have a free breakfast with made to order chef who makes the eggs how you like them. Tje rooms or suites are very roomy and spacious. Multiple telivisions in each suite. There is a safe and refrigerator as well as a microwave

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