The Hilton Garden Inn Richmond South/Southpark hotel is located south of Richmond, Virginia at Exit 53 of I-95 and convenient to I-295. We are next to Southpark Mall with its 80 plus stores. Hilton Garden Inn Richmond South/Southpark hotel of Colonial Heights, Virginia is three miles from Fort Lee and Virginia State University. Nearby corporations include Honeywell, Hill Phoenix, LMR, Southside Regional Medical Center, Hon Company, Dupont, Smurfit Stone, Sonoco, Hewlett Packard and Dominion VA Power. Pamplin Historical Park, The National Museum of the Civil War Soldier, VA Motorsports Park, and The Quartermaster Museum are all within ten minutes of Hilton Garden Inn Richmond South/Southpark hotel of Colonial Heights, Virginia.
Many customers reported issues with cleanliness, including roaches and dirty rooms.
Customer Service
Mixed reviews on customer service; some staff were praised while others were described as rude or unhelpful.
Location
The hotel is conveniently located near food and shopping, making it a favorable choice for travelers.
Amenities
Guests were disappointed by the lack of amenities such as a functioning pool and complimentary breakfast.
Value for Money
Several reviews mentioned feeling that the hotel was overpriced, especially given the additional charges for parking and breakfast.
PC
Paul Cornelio
2 days ago
5.0
Very friendly staff that do their best to accommodate any bumps in the road.
TR
Tara Rutherford
Nov 10, 2025
5.0
Great hotel and staff!
GD
gerald donegan
Oct 23, 2025
4.0
Located at a good spot. Close to food and shopping. Rooms have recently been redone. 1 elevator was broke. No biggie. Walking distance to several nice bars. Will be camping out here again for sure.
BB
Barry Bub
Oct 20, 2025
3.0
Hotel is in a convenient location off i95. It is remarkably clean and updated. Room is very comfortable. The single receptionist was very professional and hospitable despite the fact that she was the only one on duty and had to deal with numerous guests and issues while I waited to be checked in. Why only 3 stars then?
Why, I ask is, there a separate $5 charge for parking? Everyone drives in; it’s hard to imagine someone arriving on horseback or having walked on i95. Also the $10 charge for the “buffet” breakfast. That was a surprise! The motel was quite expensive to begin with. More importantly, it this an attempt by Hilton to follow the airline trend by nickel and diming every aspect of the overnight stay? To add salt to the wound, they offer advice on tipping the staff.
RB
Randy Byler
Oct 17, 2025
1.0
We stayed here in October 2025. The rooms are clean, the front desk people are nice, but we had 2 watches and a prescription stolen from our room while we were out. Over 1,200.00 gone. We know not to leave anything valuable, but shouldn't the rooms be secure? Unfortunately we didn't realize they were missing until we drove 500 miles home. No forced entry. Someone had a key card. Beware of the lack of Security at this hotel. We will not return.
Frequently Asked Questions About Hilton Garden Inn Richmond South/Southpark
What are the check-in and check-out times at Hilton Garden Inn Richmond South/Southpark?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hilton Garden Inn Richmond South/Southpark offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is parking available at the hotel, and is there a charge?
Self-parking is available for free.
Are pets allowed at Hilton Garden Inn Richmond South/Southpark?
Yes, both cats and dogs are welcome as pets are allowed.
Does the hotel have any facilities for business travelers?
Yes, the hotel offers a business center and has five meeting rooms available.
What dining options are available at the hotel?
There is one restaurant on-site with room service available, serving vegetarian meals as well.
Is the Hilton Garden Inn Richmond South/Southpark accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What nearby restaurants can guests visit around Hilton Garden Inn Richmond South/Southpark?
Guests can visit several nearby restaurants such as Milk & Honey Southern Inspired Kitchen, Koreana (an Asian restaurant), Los Bandidos (Mexican restaurant), Olive Garden Italian Restaurant, Panera Bread, and Tropical Smoothie Cafe.
Are there any nearby financial services close to the hotel?
Yes, guests can find financial services nearby including Truist bank and ATM, OneMain Financial, and BB&T ATM.
What nearby shopping options are available for guests staying at the Hilton Garden Inn Richmond South/Southpark?
The hotel is next to Southpark Mall with over 80 stores, and nearby retail stores include Surplus Furniture and Mattress Warehouse, dressbarn, Catherines, Rugged Wearhouse, and HotSpot Electronics.