Business Details
About
Hotel
Daily Mandatory Charge includes: A 2 percent Richmond Region Tourism Improvement District Assessment.
The Hampton Inn Petersburg-Southpark Mall hotel is a beautiful 129 room hotel built on the banks of the Appomattox River in Colonial Heights, Virginia. The hotel is easily accessible to I-95 at Exit 53 and convenient to the Tri-Cities communities of Chester, Hopewell and Prince George, Virginia.
Location
Hampton Inn Petersburg-Southpark Mall
403 East Roslyn Road, Colonial Heights, VA
23834, United States
Hours
Reviews
3.8
759 reviews
5 stars
299
4 stars
216
3 stars
96
2 stars
62
1 star
86
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service received mixed reviews; some praised staff for being friendly and helpful, while others reported rudeness and lack of professionalism.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, hair in bathrooms, and unclean common areas.
Room Conditions
Guests reported various issues with room conditions, including malfunctioning appliances, outdated decor, and pest problems.
Breakfast Quality
Breakfast was generally well-received, with many guests enjoying the variety and quality of food offered.
Renovation Concerns
The hotel is undergoing renovations, leading to mixed experiences; some rooms are newly updated while others remain in poor condition.
- MBMichael BrownNov 15, 20254.0Nice, clean hotel with friendly and professional staff.
- ECElizabeth CapalboOct 16, 20255.0This is a beautiful place to stay. Right off I-95 but no noise from the hwy. They have a mascot cat that greets you outside. The staff was wonderful and helpful. Highly recommend.
- AGAraia GSep 7, 20252.0I had a terrible stay here and will never stay again so first thing first is the front desk lady is rude. Second thing there was a foul smell in the hallway and me and my family had to cover our noses when leaving the room. Third thing the toilet would not flush unless we took the top off and manually lifted the flush bar. Fourth thing the tv did not work and when I called the front desk her solution was turning the tv off and back on. Last Thing The AC DID NOT WORK so me and my family were sweating so bad in our room. You all need to either lower your prices or fix these things because I felt scammed staying here. The only good thing was the pool and hot tub and breakfast hence the 2 stars.
- SMShedrick MartinAug 26, 20255.0My cuz in the building
- TPT. D. P. B. (RN/MSN/ED, PHN)Aug 25, 20254.0Clean, relatively quiet, has a pool inside. I would stay again.
Frequently Asked Questions About Hampton Inn Petersburg-Southpark Mall
What types of rooms and accommodations does Hampton Inn Petersburg-Southpark Mall offer?
The hotel offers 129 rooms with amenities including free Wi-Fi, fitness center access, indoor pool, hot tub, and pet-friendly policies.
Does Hampton Inn Petersburg-Southpark Mall provide free breakfast?
Yes, the hotel offers free buffet breakfast for guests.
Are pets allowed at Hampton Inn Petersburg-Southpark Mall?
Yes, both cats and dogs are welcome at the hotel.
Is parking available for guests at Hampton Inn Petersburg-Southpark Mall?
Yes, free self-parking is available for guests.
What are the check-in and check-out times at Hampton Inn Petersburg-Southpark Mall?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and an accessible elevator.
Does Hampton Inn Petersburg-Southpark Mall have a business center and meeting rooms?
Yes, the hotel features a business center and one meeting room for guest use.
What nearby hotels are available around Hampton Inn Petersburg-Southpark Mall?
Nearby hotels include Hampton by Hilton, Roslyn Hotel, Holiday Inn Petersburg North- Fort Lee, Delta Hotels Colonial Heights, and Comfort Suites Southpark, providing various accommodation options for travelers.
Are there fitness or recreational facilities near Hampton Inn Petersburg-Southpark Mall?
Yes, American Family Fitness gym is nearby, offering additional fitness and sports facilities for guests and locals.
What medical facilities are located near Hampton Inn Petersburg-Southpark Mall?
Several medical centers and doctors are close by, including Bon Secours - Colonial Heights Emergency Care, TriCities Surgical Associates, and Colonial Heights Surgery Center, which may be helpful for guests needing medical attention.