Enhancing our guests' experience, our fitness center offers state-of-the-art amenities, including a Peloton® Bike with toe cages, perfect for maintaining an active lifestyle. Furthermore, we invite our guests to indulge in our complimentary breakfast to kick-start their day with a satisfying meal.
Located in a bustling business district, our hotel can be found just off I-64, making it easily accessible for travelers. Situated less than a mile away from Greenbrier Mall, guests can enjoy convenient shopping opportunities nearby. Additionally, our prime location places us within a two-mile radius of prominent attractions such as Chesapeake Conference Center, Greenbriar Sports Park, and Canon Information Technology Services. For those seeking higher education, Regent University is a mere five miles from our doorstep.
If you like minimalism this place is for you. No in-room coffee makers, but coffee in the lobby.
AW
akeyba wynn
Oct 20, 2025
5.0
Amazing i loved it here
MR
Michael Rose
Oct 12, 2025
1.0
Generally a good hotel based on location and amenities. However, I stayed there for four nights and our experience wasn’t positive. The first night, after checking in, our room was dirty and was missing soap in the bathroom and the bed had dirty linens. Specifically, the pillow cases had makeup smeared into them from the previous tenant. When we called to get soap and new linens, the people working there had no clue where to acquire these items and had to call back in the person who cleans the rooms. Second, the hotel must of had a bunch of kids staying one night. About 12:30 am, we were woken up to banging and heavy footsteps above our room. Naturally, we called and politely complained and nothing was done. This went on until 3:30 in the morning. The next day, I confronted the front desk and asking for compensation for one night and the hotel blew it off and didn’t care. We were so annoyed, we left the hotel and went home a day early and didn’t sleep in the room the last night. Sad but true. I would recommend not staying at this hotel and moving down the street to the Hampton Inn where our friends stayed. No issues there and where we will stay next time in town.
KD
Kimberly Davis
Oct 9, 2025
3.0
Good customer service. Nice room. Would have given a 4/5 review if the wifi worked. I called maintenance and someone showed up...but problem was never resolved.
MJ
Melody Jones
Sep 12, 2025
1.0
My entire night was interrupted by someone on the same floor that kept me up the entire night! The hotel offered no other room on another floor or a break on the room I paid for to get a good night's sleep. The disturbance of someone on the same floor constantly kicking the walls and doors was 100% annoying. I will not be back. If that's their policy.
Frequently Asked Questions About Tru by Hilton Chesapeake Greenbrier
What accessibility features does Tru by Hilton Chesapeake Greenbrier offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when staying at Tru by Hilton Chesapeake Greenbrier?
Yes, the hotel provides breakfast available for free to all guests.
Are pets allowed at Tru by Hilton Chesapeake Greenbrier?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel provide Wi-Fi access?
Yes, Tru by Hilton Chesapeake Greenbrier offers free Wi-Fi in public areas along with public internet terminals.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are there any fitness facilities available on site?
Yes, the hotel has a free fitness center equipped with a Peloton® Bike and other state-of-the-art amenities.
Is parking available for guests at Tru by Hilton Chesapeake Greenbrier?
Yes, self-parking is available for guests at the hotel.
Does the hotel offer contactless check-in or checkout?
Yes, contactless check-in and checkout options are available for guests.
What nearby shopping options are close to Tru by Hilton Chesapeake Greenbrier?
Greenbrier Mall is less than a mile away, and there are retailers like Grand Furniture, Ashley HomeStore, and JOANN Fabric and Crafts nearby for convenient shopping.
Are there any dining options near the hotel?
Yes, nearby dining options include Lone Star Steakhouse & Saloon, Los Burritos (Mexican restaurant), Cracker Barrel Old Country Store, Joe's Crab Shack, and Taste Unlimited deli.
What local attractions can guests visit near Tru by Hilton Chesapeake Greenbrier?
Guests can explore the Chesapeake Conference Center, Greenbriar Sports Park, and Regent University, which are all within a few miles of the hotel.