Hampton Inn Norfolk/Chesapeake (Greenbrier Area)

4.0
907 reviews

About

Hotel
The Hampton Inn Norfolk/Chesapeake (Greenbrier Area), VA hotel is conveniently located in the corporate heart of Chesapeake, Virginia at the intersection of I-64 and Greenbrier Pkwy. The Hampton Inn Norfolk/Chesapeake (Greenbrier Area), Virginia hotel is 100% smoke free, has 118 rooms (4 floors and 2 elevators), and a relaxing outdoor swimming pool (Open Memorial Day through Labor Day). This Greenbrier Area Hampton Inn has all interior corridors with amenities that include in-room coffee makers, iron, ironing board, hairdryer, refrigerator and microwave. The Hampton Inn Norfolk/Chesapeake hotel offers complimentary local calls and free WiFi access, and premium cable TV including HBO. Hilton Honors guests also receive Digital Key access and Check-In through the Hilton Honors App! Enjoy Virginia hotel hospitality at our free daily hot breakfast buffet with 24-hour coffee and tea service in the lobby. Freshly baked Otis SpunkMeyer cookies are also served Monday through Friday afternoons.

Location

Hampton Inn Norfolk/Chesapeake (Greenbrier Area)
701 Woodlake Dr., Chesapeake, VA
23320, United States

Hours

Reviews

4.0
907 reviews
5 stars
403
4 stars
252
3 stars
131
2 stars
59
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues.

Customer Service Problems

Multiple customers reported poor customer service experiences, including rude staff interactions and unresolved complaints.

High Incidental Fees

Guests expressed frustration over high incidental fees, particularly for local residents, which they found unreasonable.

Room Quality

Feedback indicated that many rooms were outdated, with issues such as uncomfortable beds, poor ventilation, and maintenance problems.
  • SO
    Santos Oliva
    Nov 13, 2025
    5.0
    I when to Virginia to pickup carpet cleaning equipment, from New Jersey. And was late to star driving, I ask for hotel to stay first recommended, was HAMTON INn I WHEN In 15mits iwS already resting in my room receptionist, great,! Breakfast lady, 5 stars price exelente, highlyrecomended
  • MP
    Michael P
    Nov 8, 2025
    5.0
    Very nice stay! The staff are nice, rooms are clean, elevators are fast, and breakfast is good.
  • E3
    eyesis 36
    Oct 30, 2025
    4.0
    Great stay staff was friendly and provided professional service. They accomodated my late check in although I missed the time and gave me a room that had privacy and was quiet. The room felt safe and clean. The hotel could use remodeling but it wasnt a bad stay at all. Give your staff a raise!!
  • TC
    Tim Curry
    Oct 26, 2025
    2.0
    Stayed four nights recently. The facilities and amenities are what one should expect from a hotel in this price range. The lower rating results from the fact that our TV could not receive live broadcasts (news, sports), but only Netflix. I was told by the front desk that live TV is not available at this location. That's a big problem.
  • TK
    tina kincaid
    Oct 24, 2025
    5.0
    The hotel is very clean, the staff is wonderful. Bryon the manager is great, very knowledgeable and helpful for anything you’re looking for. Great place to stay.

Frequently Asked Questions About Hampton Inn Norfolk/Chesapeake (Greenbrier Area)

What are the check-in and check-out times at Hampton Inn Norfolk/Chesapeake (Greenbrier Area)?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, the hotel offers a free daily hot breakfast buffet with 24-hour coffee and tea service in the lobby.