Business Details
About
Hotel
Unwind in a warm and inviting guest room at the Hilton Garden Inn Bristol, VA hotel. We offer everything you need for a comfortable and productive stay, including complimentary WiFi access, a 42-inch HDTV with premium channels, and a large desk with ergonomic chair and convenient power points. Additional homelike amenities in every guest room include a plush Serta bed, an alarm clock with MP3 jack, a microwave, mini-refrigerator and coffeemaker.
Host your next corporate meeting or social function at this Bristol, VA with 4,000 sq. ft. of flexible meeting space, which can be divided to cater for all types and sizes of event. Contemporary A/V equipment and our friendly, professional staff will ensure your function is hassle-free. Stay productive in the 24-hour business center, where you can print documents and check emails with complimentary WiFi.
Make the most of your leisure time and exercise with the latest cardio, resistance and weights equipment in the fitness center. Plunge into the sparking indoor swimming pool, or unwind beside the fire pit on the attractive outdoor patio. The welcoming hotel lobby features a fireplace, and is the ideal place to enjoy a cup of coffee. Start your day right with a tasty cooked-to-order breakfast in the Garden Grille Restaurant, and after a busy day, relax with a local beer or a glass of wine in the cozy bar. Savor dinner in your guest room with evening room service, and stock up on your favorite drinks and snacks in the 24-hour Pavilion Pantry®.
Location
Hours
Reviews
4.4
975 reviews
5 stars
652
4 stars
190
3 stars
65
2 stars
22
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as dirty with issues like mold and bugs, while others praised the cleanliness.
Staff Service
Staff received high praise for friendliness and helpfulness, with several standout employees noted for exceptional service.
Location
Conveniently located off the interstate with nearby dining options, but some guests reported noise from traffic.
Room Quality
Rooms described as comfortable but showing signs of wear and tear; some guests experienced issues with cleanliness and maintenance.
Breakfast Experience
Breakfast not included in the price, with mixed reviews on quality and value; some guests found it overpriced.
- TKTeddy KeenNov 4, 20255.0I have dropped a lot of clients off at the Hilton Garden Inn, never once have I seen or heard anyone being unfriendly. (Ashley) is always the nicest lady ever. She’s helped me with many of my passengers.
- RCRonald CaudillOct 21, 20255.0Beautiful view and awsome prices and very clean.
- WWWade WadeOct 13, 20253.0This is a decent Hilton Garden Inn, nothing special, just ordinary. It’s right off I-81 which is convenient. We found the rooms clean and comfortable. The pool is small but gets the job done. There is a decent little shop with food and drink options in the lobby. A bar in the lobby also serves food pretty late, I believe until 10:00 p.m. nightly.
- RFRobert FosterOct 5, 20255.0Photo assignment for a recent event. Man-oh-man the HGI crew is TOP SHELF!! Staff was all over the event prepping serving with a smile and the food line was absolutely amazing. If you are planning on an event, call this venue. You’ll be glad you did.
- EAElaine AgarwalOct 5, 20253.0I stayed for 5 days recently. The room was fine, but definitely was a little worse for wear. Stains on the walls in the room and bathroom and the fan in the bathroom was very dirty. But, overall the room was decent. The reason for the 3 stars is the air freshener when entering the lobby is WAY too strong. One of my co-workers was staying in the hotel at the same time felt the same. Instant headache and because of it neither one of us had breakfast or sat in the lobby at all. The front desk staff was friendly and helpful when I had to extend my stay a couple of times. I would not stay at this hotel again because of the strong scent of the lobby, but I would recommend with the air freshener disclaimer.
Frequently Asked Questions About Hilton Garden Inn Bristol
What amenities are available in guest rooms at Hilton Garden Inn Bristol?
Guest rooms feature complimentary WiFi, 42-inch HDTV with premium channels, a large desk with ergonomic chair, a plush Serta bed, alarm clock with MP3 jack, microwave, mini-refrigerator, and coffeemaker.
What dining options does Hilton Garden Inn Bristol offer?
The hotel has one restaurant called the Garden Grille Restaurant serving cooked-to-order breakfast and other meals. There is also a cozy bar and 24-hour Pavilion Pantry® convenience store.
Is Hilton Garden Inn Bristol pet-friendly?
Yes, both cats and dogs are allowed at the hotel. Pets are welcome.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Are there fitness or recreational facilities available at the hotel?
Yes, there is a fitness center available for free and an indoor swimming pool for guests to enjoy.
What are the check-in and check-out times at Hilton Garden Inn Bristol?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hilton Garden Inn Bristol support eco-friendly initiatives?
Yes, the hotel has eco-certifications including ISO14001, ISO50001, and HILTON_LIGHTSTAY, uses compostable food containers, has energy conservation and recycling programs, and bans single-use plastic straws.
What types of payment does Hilton Garden Inn Bristol accept?
The hotel accepts American Express, cash, Diners Club, Discover, MasterCard, and Visa cards for payment.
Are there nearby restaurants where guests can dine outside the hotel?
Yes, nearby dining options include Cracker Barrel Old Country Store, Perkins American Food Co., Perkins Restaurant & Bakery, and Cheddar's Scratch Kitchen, offering American and southern cuisine.
What nearby medical facilities are available for guests at Hilton Garden Inn Bristol?
Guests can access medical services nearby at Rehab Center and Memory Care at Bristol, Ballad Health Medical Associates Urgent Care, Johnston Memorial Hospital, and Wellmont Urgent Care in Bristol, Virginia.