Business Details
About
Hotel
Daily Mandatory Charge includes: 2% TID Fee.
We are located off I-95 near the heart of Ashland outside of Richmond. Randolph-Macon College and the Ashland Train Station about a mile away from our hotel. Get your thrills at Kings Dominion Theme Park less than 10 minutes away. Meadow Event Park is nine miles away. We provide free breakfast and have a game room for you to enjoy.
Location
Hours
Reviews
4.2
631 reviews
5 stars
379
4 stars
119
3 stars
57
2 stars
35
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted issues with cleanliness, including dirty rooms, stained towels, and unclean bathrooms.
Staff Service
The front desk staff received positive feedback for being friendly and helpful, although some reviews mentioned long wait times for assistance.
Breakfast Quality
Breakfast was generally appreciated, but some guests found it lacking in variety and quality, with specific complaints about cold food and limited options.
Noise Levels
Several reviews highlighted noise issues, particularly from the highway and other guests, affecting sleep quality.
Room Comfort
Guests had mixed feelings about room comfort, with some praising the beds while others complained about hard mattresses and inadequate amenities.
- NSNicole SchaedelNov 11, 20254.0Room was clean and nice. Breakfast in the morning was exactly like you’d expect, decent and comparable to other hotels. Service was good, staff was very friendly.
- MEMichael EssigNov 10, 20255.0Great value and great staff.
- SMScott McKennaOct 12, 20255.0Great hotel. Very clean. Great breakfast. I love that they were pet friendly as well. Thanks.
- HDHenk DeReeSep 21, 20253.0Bare minimum. Reminded me of staying in a hostel. Breakfast was so weak that we opted to go out for breakfast. My first experience with Hilton’s “Tru” format. I won’t stay in one again
- FMFrederick McCrackenAug 17, 20255.0Central location to everything in Ashland and Kings Dominion.
Frequently Asked Questions About Tru by Hilton Ashland
What accessibility features does Tru by Hilton Ashland offer?
Tru by Hilton Ashland provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included with a stay at Tru by Hilton Ashland?
Yes, complimentary breakfast is available for all guests at the hotel.
Are pets allowed at Tru by Hilton Ashland?
Yes, pets including cats and dogs are welcome at this pet-friendly hotel.
Does Tru by Hilton Ashland provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including public internet terminals.
What are the check-in and check-out times at Tru by Hilton Ashland?
Check-in is available from 3:00 PM and check-out is by 12:00 PM.
Does the hotel offer any fitness or recreational facilities?
Yes, the hotel has a free fitness center and a game room for guest enjoyment.
Is parking available at Tru by Hilton Ashland?
Yes, self-parking is available for free at the hotel.
How can guests book a room at Tru by Hilton Ashland?
Guests can book rooms through the Hilton app or on the official Hilton website.
What nearby attractions can I visit when staying at Tru by Hilton Ashland?
Guests can visit Kings Dominion Theme Park less than 10 minutes away and Meadow Event Park, which is nine miles away, for entertainment and events.
Which nearby hotels are close to Tru by Hilton Ashland?
Nearby hotels include Knights Inn Ashland, Quality Inn & Suites Ashland Near Kings Dominion, Red Roof Inn Ashland, and Holiday Inn Express & Suites Richmond North Ashland.
Are there convenient gas stations or travel centers near Tru by Hilton Ashland?
Yes, several are nearby including CAT Scale, TA Travel Center of America Ashland, TravelCenters of America, Amoco, Exxon, Shell, and Dash In, which can be helpful for travelers needing fuel or rest stops.