Business Details
About
Hotel
We’re located in the heart of Loudoun County, 25 miles west of Washington DC and 15 minutes from Dulles International Airport (IAD). Popular attractions such as the Washington Monument and Meadowlark Botanical Gardens are only 30 minutes away. Enjoy free breakfast and WiFi as well as access to our indoor heated pool, whirlpool, and fitness and business centers.
Location
Tru by Hilton Ashburn One Loudoun
44732 Endicott Drive, Ashburn, VA
20147, United States
Reviews
4.0
334 reviews
5 stars
193
4 stars
54
3 stars
22
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel for its cleanliness and well-maintained facilities.
Staff Service
Customer service experiences varied; while some staff were noted as friendly and helpful, others were described as rude or unprofessional.
Noise Issues
Several reviews mentioned noise disturbances from thin walls and loud air conditioning units, impacting guests' sleep.
Location
The hotel is well-located near restaurants, shops, and entertainment options, which guests appreciated.
Room Amenities
Guests expressed disappointment over the lack of basic amenities in rooms, such as coffee makers and microwaves.
- JFJeremy FreminNov 8, 20254.0Clean, new rooms. Consistent with other Tru properties.
- RTRae Anne ThriftNov 3, 20252.0The room itself was pretty underwhelming, especially for what we paid to stay there. There was no hot water in the shower. We asked to be moved to a different room instead of having maintenance come try to fix it and they refused. So we took cold showers. Lots of sound transmission between the rooms. We could hear everything the people above us were doing. Breakfast needed everything to be replenished when we arrived, including coffee. Would not recommend.
- RCRita CanasOct 18, 20255.0good
- JGJp GaribayOct 10, 20255.0Our stay here was great. Romms are in it's best maintenance. Linby is quite confy, they've got board games and a pool table. Breakfast is just fine, nothing special on the menu, recommend to have breakfast somewhere else though
- AHAlyssa HobbySep 19, 20252.0Whatever you do, do not stay in room 209!! For our wedding weekend we stayed 2 nights. The first night we could hear music banging below us, impossible to sleep. It wasn't until the night of my wedding that my Groom couldn't take it anymore, he had to go down stairs and ask the reception desk to turn down the lobby speakers. Turns out 209 is right above the reception desk and lobby. Terrible stay for the night of my wedding. Not worth $250 a night that's forsure. Pool table in the lobby was nice tho...
Frequently Asked Questions About Tru by Hilton Ashburn One Loudoun
What are the check-in and check-out times at Tru by Hilton Ashburn One Loudoun?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included during the stay at Tru by Hilton Ashburn One Loudoun?
Yes, breakfast is available for free to guests.
Does the hotel provide free WiFi?
Yes, free WiFi is available in public areas along with a public internet terminal.
Are pets allowed at Tru by Hilton Ashburn One Loudoun?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel offers accessible parking, an accessible elevator, and an accessible pool. It is mobility accessible overall.
Does Tru by Hilton Ashburn One Loudoun have a fitness center and swimming pool?
Yes, there is a free fitness center available and an indoor heated pool with a whirlpool.
Is parking available for guests and is there a valet service?
Self-parking is available for free; however, valet parking is not offered.
What sustainable practices or eco certifications does the hotel have?
The hotel holds ISO14001, ISO50001, and HILTON_LIGHTSTAY eco certifications and has programs like energy conservation and linen reuse.
Are there any dining options or bars inside the hotel?
No, the hotel does not have an on-site restaurant or bar, but there is a vending machine available.
What nearby places can guests visit or use around Tru by Hilton Ashburn One Loudoun?
Guests can visit South Block smoothie bar for refreshments, shop or explore nearby condominiums at Vyne One Loudoun, and visit the beauty salon Charlotte Tilbury for wellness needs.
How can guests use nearby transportation or services when staying here?
Though no local shuttle or airport shuttle is provided, Dulles International Airport is just 15 minutes away. Nearby service providers like Rytech Water Restoration and NOVA Parties are also in the area.
Are there any business or professional services near the hotel for guests?
Yes, guests can access various nearby professional services such as INCba3 (business management), Kotes LLC (marketing agency), and Signarama (printing services).