Business Details
About
Hotel
Experience first-rate lodging at the Hilton Garden Inn Dulles North hotel in Dulles, Virginia. Our exceptional Dulles hotel invites business travelers and family vacationers to enjoy spacious guestrooms and suites that boast ample amenities for a comfortable, convenient stay.
Discover a wealth of welcoming services at our hotel, from on-site restaurant and indoor hot tub to meeting rooms and complimentary high-speed wireless Internet access.
Attractions abound within close proximity of our hotel near Dulles. The Loudon County Wine Trail is just five miles away. Washington Redskins Park, home to the Washington Redskins NFL Football team, is 3 miles from our lobby. And Washington, D.C. can be reached in 30 minutes. The Ashburn Silver Line Metro Station just one mile from the hotel featuring Loudoun Station shops and restaurants of every flavor.
An ideal location makes it easy to arrive at our Dulles, Virginia hotel. We're near Highway 267 and just nine miles from Washington Dulles Airport.
We look forward to making your visit a memorable one at the Hilton Garden Inn Dulles North hotel.
The hotel is in close proximity to: Smithsonian's National Air & Space Museum, Steven F. Udvar-Hazy Center, Ashburn Ice House, Old Dominion Brewing Company, Dulles Indoor Sportsplex, Dulles Town Center, Tysons Corner, Washington Redskins Park, AOL Corporate Headquarters, Verizon Business Corporate Headquarters, Airbus Corporate Headquarters, Orbital Sciences Corporate Headquarters, Manassas (Civil War) Battlefield Park, Annual Cherry Blossom Festival, Virginia Wine Trail, Reston Towne Center.
***** Everything. Right where you need it. *****
Location
Hilton Garden Inn Dulles North
22400 Flagstaff Plaza, Ashburn, VA
20148, United States
Hours
Reviews
4.0
894 reviews
5 stars
411
4 stars
270
3 stars
92
2 stars
50
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including bad odors, bugs, and unclean rooms.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and unhelpfulness.
Room Quality
Rooms were described as dated and in need of maintenance, with issues such as broken TVs, malfunctioning locks, and uncomfortable beds.
Breakfast Quality
The breakfast offerings received negative feedback for being limited, cold, and overpriced, with some guests expressing disappointment over the lack of complimentary options.
Location and Amenities
The hotel is conveniently located near Dulles Airport, with shuttle service available, but some guests noted that the shuttle runs infrequently.
- CPCharles ParinelloNov 12, 20251.0Go to Starbucks for breakfast because this property charges $16. The room was out of date but clean. The screen on my television was bad (discoloration in the display) Informed the front desk immediately and asked them to look at it the following day. My schedule allowed plenty of time for it to be replaced. They said the issue would be addressed as soon as possible. The issue remained for the next four nights. Location is convenient but that's where it ends.
- SSSezer SuatNov 9, 20255.0We are thanking so much Ms. Lia Bernardino and Ms. Laura.
- MWMichele WrightOct 28, 20252.0I'll never stay at a Hilton for the rest of my life. Customer service was crappy like their toilets and plumbing.
- MSMiguel SerafinOct 18, 20255.0Great hotel and location! Excellent parking for trucks.
- BSBALJINDER SINGHSep 29, 20251.0I had a booking there for 2 nights from September 25 to September 27. The first night we checked in late around 11 pm and I was really tired so I went to sleep . The room was smelling bad like it had not been opened in years. My wife and 2 year old Son spent most of the night in the lobby as they couldn't sleep in the room because of the smell . Next day I had to leave early in the morning for work . When I got done with my work I phoned front desk that we have 1 more night to spend in the hotel as I prepaid for 2 nights already and explained her the situation that the room smells a lot and my wife and son spent the last night and the 2nd day mostly outside the room, can we get a different room for just 1 night. Before calling them I already searched online if there are rooms available and there were rooms available . When I asked the front desk ( I think her name was Angeline Reyes) she plainly lied to me and said that I am sorry she has no rooms available , all the rooms are already booked now . When I told her I already searched online and there are rooms available then she told me yes there are rooms available but the housekeeping is gone for the day and if she gives us another room she won't be able to sell our room to somebody else for that night. What kind of a service is that? Firstly ,you lie to my face then when your lie gets caught you give me an explanation that since housekeeping is gone for the day I can't be given other room . That is really bad on the management part that if somebody has a problem with the room they are still stuck with that room as they don't have any housekeeping in the evening. So my question is who is responsible for housekeeping ? This is the worst place I stayed at . The 2nd night I spent in another hotel which was much cleaner and we had no problem sleeping . So I just wasted my 2 days worth of money and sleep in this hotel . No apologies or help of any kind was offered . I would give them 0 stars it there was an option to do that . I will make sure I will complain about this hotel and the front desk Supervisor( Angeline Reyes) to the corporate office. They should have done better . At least offered me a little bit of refund for the problem we faced that they were not willing to help at all . So , I suggest everybody to steer clear of this hotel or if you have no choice but to stay at this hotel don't pay for more than 1 night because if the room is bad you can change it the next day . It you prepaid for more days you are stuck with the room for all those days, doesn't matter what problem you face in the room , you are stuck with the same room for the duration of the stay. Horrible customer service.
Frequently Asked Questions About Hilton Garden Inn Dulles North
What are the check-in and check-out times at Hilton Garden Inn Dulles North?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is there free parking available at Hilton Garden Inn Dulles North?
Yes, self-parking is available for free at the hotel.
Does the hotel provide airport shuttle services?
Yes, there is a free airport shuttle service available for guests.
Are pets allowed at Hilton Garden Inn Dulles North?
Yes, both cats and dogs are welcome at the hotel.
What dining options does the Hilton Garden Inn Dulles North offer?
The hotel has one on-site restaurant called The Great American Grill and also offers room service.
Is Hilton Garden Inn Dulles North accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and elevators.
What amenities are available for fitness and relaxation at the hotel?
Guests can enjoy a free fitness center and an indoor hot tub during their stay.
What nearby public transportation can help me reach Hilton Garden Inn Dulles North?
The Ashburn Silver Line Metro Station is just one mile away, providing convenient access to Loudoun Station shops and restaurants.
What nearby attractions can I visit while staying at Hilton Garden Inn Dulles North?
Nearby attractions include the Loudon County Wine Trail, Washington Redskins Park, Smithsonian’s National Air & Space Museum Steven F. Udvar-Hazy Center, and Dulles Town Center shopping.
Are there convenient stores or coffee shops near the hotel for quick stops?
Yes, nearby are convenience stores such as Safeway, 7-Eleven, and Circle K, as well as Starbucks if you need coffee or quick snacks.