Business Details
About
HotelEmbassy Suites
Count on an impressive stay at Embassy Suites by Hilton South Jordan Salt Lake City, a vibrant hotel just minutes away from 4 of the major ski resorts of Utah. If traveling north or south along I-15, our hotel offers convenient access to many of the great attractions, events, venues and business of the Salt Lake area. Enjoy easy access to The Shops at South Town for shopping and a variety of restaurants are within 5 minutes our all-suite Salt Lake City hotel.
Our spacious two-room suites offer open living space and amazing views. Heat snacks in the microwave and chill drinks in the mini-refrigerator: and then sink into the sofa bed in the separate seating area and watch the 55-inch HDTV. For more space and an even better views, upgrade to one of our larger suites.
Start your morning with free made-to-order breakfast or pick up snacks in our convenience shop. Join us any night at our complimentary Evening Reception* in the beautiful atrium lounge. Enjoy lunch or dinner in our on-site restaurant or have a cocktail at the bar. Our hotel also has 24-hour room service Monday - Saturday. After an invigorating workout in the fitness center, soothe yourself in the heated indoor pool or whirlpool. With several flexible conference room choices including our 4,100 sq. ft. Grand Ballroom, our hotel is perfect for conventions and celebrations of up to 300 people.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton South Jordan Salt Lake City
10333 S Jordan Gateway, South Jordan, UT
84095, United States
Hours
Reviews
4.4
1,127 reviews
5 stars
784
4 stars
193
3 stars
59
2 stars
33
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, noting that the housekeeping staff did a fantastic job.
Breakfast Quality
The breakfast received high marks for its variety and quality, particularly the made-to-order omelettes.
Customer Service
While some guests highlighted friendly and accommodating staff, others reported poor service experiences, particularly at the front desk and bar.
Maintenance Issues
Several reviews mentioned maintenance problems, including malfunctioning lights, heating issues, and outdated facilities.
Parking Concerns
Guests expressed dissatisfaction with the $10 daily parking fee and issues related to the parking garage.
- BRBekah Rust4 days ago5.0This hotel is a notch above! The rooms are spacious and clean. The breakfast is next level with made to order omelets… make sure you try La Cinda’s salsa to go with! She makes it fresh and has it available for the omelets. The staff were all very helpful and friendly as well!
- ABAlex BurrolaJan 4, 20265.0My stay at Embassy Suites by Hilton in South Jordan was one of the best hotel experiences I’ve had recently. The receptionists/host at the front desk were friendly, helpful and quick. The room was clean and spacious. I had consistent hot water and the thermostat was easy and quick to adjust. I would recommend anyone to stay at this hotel and will be returning.
- SPSam PelcharDec 24, 20252.0I am a long time loyal Hilton Honors. I have been coming to this hotel for the last 4 years. I usualy travel to this area 2 to 3 times a year with each stay lasting 8 to 11 nights. The hotel is convenient and the employees were pleasant. The major problem was house keeping service. This time they serviced the room 4 of the 8 days. The 4 days of cleaning occurred only after talking to the desk personnel in the prior evening and in the morning. In addition, the bathroom lights flickered and the mirror light stopped working. The mirror light was fixed but stopped working 2 days later. These issues fit in a trend of Hilton hotels decline in their reputation. I will be planning 4 trips ( with lenghty stays) to this area in 2026 but it will not be this hotel and maybe not Hilton brand.
- LHLeon HadgisDec 22, 20255.0We are truly impressed the cleanliness, service and amenities at this hotel. Hotel. Having stayed at other big city hotels, my wife's first comment was this place doesn't smell! Doesn't say a lot for the other hotels in Cincinnati and Florida. In the talls have a faint pleasant smell to them. Breakfast is super anything you want and make your own waffles. This is a must stay if you're in salt lake South. Jordan.
- JSJustin SearleDec 20, 20251.0Worst Hilton experience to date. - No signs to EV chargers in garage - Found after 10-15 minutes driving around - Hidden is most remote and hidden place - Neither EV charger was working - Front desk said it was a known issue - Front desk said it is a common complaint - Main floor nice, halls and rooms outdated - Room temp was set to 82 degrees - AC was disabled, and no windows to cool - Front desk never answered phone - Returning to Front Desk, they moved us - No offer to upgrade, no comps, no points - Replied to manager "David" on text they always sent to Diamond Members about the issues, manager brushed us off, also made no offers to make anything right, they only copied/pasted Snippets from website which were not applicable. - At no point did we ask for comps, upgrades, or points, and at no point did they offer them or even seem concerned with the issues we raised. Avoid this place like the plague. Holiday Inn provides more service and no er accomodations. UPDATE: After filing a complaint and posting this review, the general manager, David, called me and offered 10,000 points (I paid 59,000 points plus $10 parking), and in the same breath said, "I do not believe you", multiple times, in regards to his front desk staff saying that the EV chargers were a known issue and common complaint. He repeated it when I called my wife in from the other room to remind her of the exchange. He also failed to explain why the front desk didn't offer to help or call someone to help address the EV charging issue at the time, which would have supported his narrative that there was no issue with them. The only reason we chose that hotel was that it had EV chargers. Calling your most loyal customers, who have been with you for 20+ years at the highest membership tier, liars, isn't exactly what I would call service.
Frequently Asked Questions About Embassy Suites by Hilton South Jordan Salt Lake City
What types of rooms does Embassy Suites by Hilton South Jordan Salt Lake City offer?
The hotel offers spacious two-room suites with open living spaces, including a separate seating area with a sofa bed and amenities like a microwave and mini-refrigerator.
Does the hotel have accessible facilities for guests with mobility needs?
Yes, Embassy Suites features accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast included during the stay at the Embassy Suites South Jordan?
Yes, a complimentary made-to-order breakfast is available to guests every morning.
Are pets allowed at Embassy Suites by Hilton South Jordan Salt Lake City?
Yes, the hotel welcomes pets including cats and dogs.
What amenities are available for fitness and relaxation at this hotel?
Guests have access to a free fitness center, a heated indoor pool, and a hot tub for relaxation.
Is there parking available for guests at the hotel?
Yes, self-parking is available for guests during their stay.
What dining options are available at Embassy Suites South Jordan?
The hotel has three restaurants, a bar, a convenience store, and offers room service Monday through Saturday.
What nearby public transportation options can guests use to reach the hotel?
Guests can use the UTA FrontRunner South Jordan Station, a nearby train station, to conveniently access the hotel and surrounding areas.
What shopping opportunities are available near Embassy Suites South Jordan?
The Shops at South Town, a popular shopping destination, is located just minutes away and offers a variety of stores and dining options.
Are there any corporate or business offices near the hotel that might be of interest to business travelers?
Nearby offices include Lucid Software and several mortgage lenders like CrossCountry Mortgage, providing convenient locations for business meetings or corporate visits.