Hilton Salt Lake City Center

4.2
3430 reviews

About

Hotel
Daily Mandatory Charge includes: Salt Lake County Tourism Assessment. The Hilton Salt Lake City Center hotel is ideally located in the heart of Salt Lake City on the Salt Lake light rail system. Choose from an array of Guest Rooms and Suites. All our accomodations offer high-speed internet access and panoramic views across the picturesque Salt Lake Valley and dramatic mountain peaks. Work out on modern Peloton Bikes in the fitness center, and refresh yourself with a swim in the heated pool. During your stay in the Hilton Salt Lake City Center hotel, choose from great dining options, in-room dining, Trofi, and Spencers for Steaks and Chops. Spencer's for Steaks and Chops is Utah's premier Steak House, serving the finest USDA prime beef and a wine selection. Spencer's for Steaks and Chops is open for lunch and dinner. If you're planning a meeting, conference, or special event, the hotel offers a range of amenities to help with your needs. This Salt Lake City hotel is dedicated to making your meeting professional. Our meeting amenities include 24,000 sq. ft. of space, a 52-seat tiered seminar theater, and an audio/visual team. Stay connected with the 24-hour Business Center and our lobby connectivity desk serving all your portable office needs.

Location

Hilton Salt Lake City Center
255 South West Temple, Salt Lake City, UT
84101, United States

Hours

Reviews

4.2
3,430 reviews
5 stars
1,773
4 stars
963
3 stars
337
2 stars
157
1 star
200

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple guests reported rooms that were not cleaned properly, with specific mentions of dirty bathrooms, hair in tubs, and unclean surfaces.

Staff Performance

While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior and poor service at the front desk.

Location

The hotel is consistently noted for its excellent downtown location, making it convenient for accessing local attractions and restaurants.

Room Condition

Guests mentioned that the rooms are outdated and in need of renovation, with issues such as poor air conditioning and old furnishings.

Parking Costs

Several reviews highlighted the high cost of parking, which was seen as excessive compared to other hotels in the area.
  • JC
    John Clark
    2 days ago
    3.0
    For a Hilton wasn't impressed with the upkeep. Lots of rust on the metal parts around the pool, a cracked skylight above the pool. Older furniture with wear but nice once we settled in. And the darn TV wouldn't work.
  • AB
    Amy Brown
    Nov 16, 2025
    5.0
    Had a great experience! We stayed here for an event, and the hotel was so accommodating, friendly, and helpful. We were very impressed with the breakfast provided, so much variety and delicious food. Our room was very clean, and spacious. Parking garage was okay, but you do need to make sure your vehicle isn't too tall. The conference rooms were great too, with plenty available.
  • MR
    Miguel Roland
    Nov 10, 2025
    1.0
    l I've been trying to get a past due invoice paid by this place for a year. It seems they just don't like paying their bills but they rely on their good name to get vendors tricked into doing work for free. I don't recommend working with this kind of a place
  • WR
    Walter Reinthaler
    Nov 8, 2025
    3.0
    This hotel needs an update, tired, old and ready for a make over. First night no hot water, pipes leaking in the garage and in need of TLC. Location is great and Spencer's steakhouse is always solid. The staff is very good but it is time to invest some money in a remodel.
  • LP
    Liz Phelon
    Oct 20, 2025
    4.0
    UPDATED 11/11/25 Once again we stayed for a girls weekend. We immediately felt our room was cleaner. It even smelt 100 times better. We didn't make it down to the hot tub to check that. We did opt for the digital check in and keycard to avoid the overly long check in like last time. It seemed that digital key has some hiccups but we worked through it. Original review...10/20/2025 We have continually stayed here for our girls weekend getaways as the location is on point for the bars and its typically been clean. This weekend was a bit disappointing. It took a good 15 minutes to check in as they had system problems. We were given room 809 as a city view which was a stretch. I mention the room number as there was a fire hazard and it was dirty. I'm glad I travel with my own Clorox wipes. I normally wipe all surfaces and handles down in all rooms I stay in this one needed more than a quick wipe. There was an outlet next to the bed that was not only missing its cover but was cracked. The wall near the heater next to said bed literally looked as if it had semen on it. The doors were covered in black grungy fingerprints. When we visited the hot tub it most definitely needs a DEEP clean. We feel like they added extra chlorine rather than drain and scrub it. The excess of bubbles that had grime on the top confirmed such. Also whoever decided trash can liners were not necessary needs to reevaluate that. It's seems extra gross without them especially as we got no room service not even trash emptied the 2 nights 3 days we were there.

Frequently Asked Questions About Hilton Salt Lake City Center

What are the check-in and check-out times at Hilton Salt Lake City Center?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does Hilton Salt Lake City Center have pet-friendly accommodations?

Yes, both cats and dogs are welcome at the hotel.