Hilton Garden Inn Salt Lake City Airport

Reviews

• AH

  Alicia Healey

  Nov 16, 2025
  2.0
  Unreliable airport shuttle. Unfortunately, I can't say that I'd recommend staying at this Hilton Garden Inn. I've never had any trouble with Hiltons in the past, however, I can definitely say that I won't be staying here again. Our flight arrived late and we were excited to use the 24 hr shuttle to get to the hotel. We got to the pickup curb at 2:45am, called the hotel to ask about the shuttle - and they said that there would be one coming shortly. 30 minutes later, not shuttle had come so we called the hotel back and they said that it would be coming soon and to wait. 30 minutes after that (a full hour after we got to the curb) the shuttle still hadn't come and we had to Uber to the hotel. Once we got to the hotel we noticed the shuttle parked and cold in front of the hotel (no sign of a driver anywhere). We wouldn't have been as frustrated if the concierge had just told us the truth - that a shuttle was not coming anytime soon. We were also placed in an accessible room when we weren't in need of an accessible room. Minor, but the shower floor was a hazard as it was so slippery that I almost fell multiple times. I'd recommend checking out the other hotels close to the SLC airport before booking a room here.
• DW

  Derrick Williams

  Nov 5, 2025
  4.0
  The Hilton Garden Inn was nice. The hotel was clean, as were the rooms. The staff was very professional and very helpful. The breakfast, though not free, was very good as well. The reason I rated it a 4 overall is because the water in the shower was lukewarm, and the tub was very slippery. There needs to be some sort of traction straps in the tub, or someone may take a hard fall. Also, the water needs to be hotter, so people will actually have the option of taking a hot shower. Other than those two things, everything was outstanding.
• HA

  himanshu arora

  Nov 4, 2025
  5.0
  I arrived at the hotel at around 2 AM after being stranded at the Salt Lake City airport, exhausted and stressed. Tessa at the front desk was incredibly welcoming and kind. She checked me in quickly, made sure I was comfortable, and her positive energy genuinely made a tough night so much better. It’s rare to meet someone who treats you like a person when you’re just having “one of those days” — but Tessa did exactly that. She was thoughtful, patient, and truly went above and beyond. Thank you, Tessa — you made a difficult situation much easier. The hotel is lucky to have you!
• DJ

  Danie Jacobs

  Nov 4, 2025
  3.0
  Room was very dusty, as if the aircon filters are dirty. Place can do with a deep clean.
• RS

  Ryan Sy

  Oct 30, 2025
  3.0
  Rooms are large and air conditioner works well. Negative issue was regarding asking for a late check out a day before my last day. I was granted by front desk. Check out day I had two housekeepers knock on my door two hours before my late checkout. Then also received a call to the room from another one. One time I had to get out of shower to answer door. Obviously lack of communication between front desk and housekeeping.

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