Business Details
About
Hotel
Daily Mandatory Charge includes: SLco Tourism Assessment. The DoubleTree Suites by Hilton Hotel Salt Lake City Downtown is just blocks from many Salt Lake City, Utah attractions. Top nearby attractions include: Salt Palace Convention Center - half million square feet of exhibit space, Temple Square - home of the Mormon Tabernacle Choir, LDS Mormon Temple, Vivint Smart Home Arena - home of the Utah Jazz, Family History Library for Genealogy Research, Utah Museum of Fine Arts, Clark Planetarium, Gateway and City Creek Shopping Center - open-air contemporary shopping, Capitol Theatre - home of Ballet West, Utah Opera, and Ririe-Woodbury Dance Company, in addition to the Eccles Broadway Theater.
This full-service, upscale, and all-suite hotel in downtown Salt Lake City is just minutes from the Utah State Capitol Building, Smith's Ballpark - home of the Salt Lake Bees, University of Utah, Hogle Zoo, and Maverick Center- home of the Utah Grizzlies.
Location
DoubleTree Suites by Hilton Hotel Salt Lake City Downtown
110 West 600 South, Salt Lake City, UT
84101, United States
Hours
Reviews
4.2
2,097 reviews
5 stars
1,125
4 stars
531
3 stars
211
2 stars
95
1 star
135
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including dirty rooms, blood stains on sheets, and unclean bathrooms.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, particularly during check-in and issue resolution.
Room Comfort
Guests frequently complained about malfunctioning air conditioning, uncomfortable bedding, and inadequate room maintenance.
Location Concerns
The hotel is well-located near downtown, but several reviews mentioned safety issues due to the surrounding area and homeless presence.
Parking Problems
Guests expressed dissatisfaction with the parking situation, including high fees and poor conditions of the parking garage.
- HLHeather Lloyd1 day ago5.0It doesnt look like much from outside, but it is really nice inside, great rooms, clean, good ammenities and a restaurant and a Starbucks! Great stay!
- GGGeorge4 days ago1.0If I could give this hotel zero stars I would! I spoke with the manager front desk Rayn he was very rude & not professional at all. When I checked in the ladies were not very welcoming. I called the hotel and got a very Nice front desk lady Anna (first person that was nice to me at this property) she listened, reassured me and apologized for this confusion with my rate. That is all I wanted from the very beginning and everyone I spoke to told me something different! The rooms were okay and had stains on the pillows but I wish it didn’t take me to escalate this, Unfortunately I will never stay here again!!
- RRRae W. (Rae)Nov 13, 20253.0Got the job done for a short layover but wouldn’t stay here again. Old, dated rooms. Shower sprayed all over the floor, even with the curtain closed. Driveable location, but for an east coaster like me there are hotels that are much more walkable. Mid service. Front desk staff were kind at reception, but at one point I recieved a very… ahem… curt response when requesting a late check out. Was also surprised that my room wasn’t cleaned btwn nights. First night was appropriately priced, but the 2nd night was very pricey for the quality. Ultimately, I found this hotel in a pinch but if I had time to choose I wouldn’t choose this.
- CMCindy MoctezumaNov 12, 20252.0I had a very upsetting experience at this hotel that I believe was rooted in racial bias. From the moment I checked in, I felt unwelcome and treated differently than other guests. I have traveled to other states and Salt Lake City is one of those places people love to stare if you’re a different color. No guest should ever feel judged or mistreated because of who they are. I would not recommend this hotel to anyone who expects fair and respectful treatment.
- ASafrican sunNov 4, 20252.0Stay elsewhere. Upon checking I noticed that the room wasn't really freshly cleaned (dust on desk, carped seemed it was only spot vacummed). Wanted to take a shower and found clump of another person's hair on the shower wall as well as all over the bathroom floor. Called front desk which sent room service and the cleaning lady had an attitude upon arrival. She only took the hair clump and walked out.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Salt Lake City Downtown
What are the check-in and check-out times at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown?
Check-in is at 3:00 PM, and check-out is at 12:00 PM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown?
Yes, both cats and dogs are welcome at the hotel.
What types of parking are available at the hotel?
Self-parking is available for guests at the hotel.
Does the hotel provide any facilities for guests with mobility accessibility needs?
Yes, the hotel has accessible parking, accessible elevators, and is mobility accessible.
Are there dining options available within the hotel?
Yes, the hotel has three restaurants, a bar, room service, and offers vegetarian and vegan meals.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit attractions like Salt Palace Convention Center, Temple Square, Vivint Smart Home Arena, Utah Museum of Fine Arts, Clark Planetarium, and the University of Utah.
Is the University of Utah close to DoubleTree Suites by Hilton Hotel Salt Lake City Downtown?
Yes, the University of Utah is nearby and guests can easily visit for education or hospital services.
Where can guests find convenient dining near the hotel besides the hotel’s own options?
Nearby dining options include Stephen's American Bistro, Red Beryl Kitchen & Bar, Red's Diner, Rawbean Coffee, and Coffee Bar by Hotel RL.
Are there nearby transportation or convenience services for guests around the hotel?
Yes, guests can find nearby gas stations and convenience stores like Sinclair Gas Station, Chevron, and LibertyX Bitcoin ATM for various services.