Business Details
About
Hotel
Only two miles from Salt Lake City International Airport, the DoubleTree by Hilton Hotel Salt Lake City Airport offers superb event and leisure facilities, stunning mountain and lake views, and a prime location just ten minutes from downtown Salt Lake City. This lakeside hotel also offers easy access to many Salt Lake City businesses and attractions, including the Delta Center, Home of the Utah Jazz, Historic Temple Square, Miller Motor Sports Park, and The Great Salt Lake. Thirteen impressive ski resorts are less than an hour away from the hotel, including Snowbird and Park City Mountain Resort. Our friendly staff looks forward to welcoming you at check-in with a warm, DoubleTree chocolate chip walnut cookie.
The DoubleTree by Hilton Hotel Salt Lake City Airport offers a 24-hour business center and 13,000 sq. ft. of flexible event space, including meeting rooms with lake and mountain views. From modern guest rooms to spacious suites, this Salt Lake City hotel offers a choice of stylish accommodations, all boasting WiFi, a 55-inch TV, a spacious desk and comfortable beds. Energize after a busy day exploring Salt Lake City with a workout in the complimentary 24-hour fitness center. Play a round on the putting green, or half-court basketball, or a dip in our indoor pool. Enjoy classic American dishes and beautiful lakeside and mountain views in our relaxed onsite Lakeview Restaurant. After your meal, unwind with a drink by the welcoming fireside of The Club.
Location
DoubleTree by Hilton Hotel Salt Lake City Airport
5151 Wiley Post Way, Salt Lake City, UT
84116-2891, United States
Hours
Reviews
4.0
2,433 reviews
5 stars
1,149
4 stars
691
3 stars
301
2 stars
122
1 star
170
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Staff interactions were mixed; some were praised for friendliness and helpfulness, while others were reported as rude or unhelpful.
Cleanliness
Rooms were generally clean, but there were reports of unpleasant odors and issues with housekeeping.
Room Quality
Rooms were described as spacious and comfortable, but many noted that the hotel is dated and in need of renovations.
Customer Service
Customer service experiences varied widely, with some guests receiving excellent service while others faced significant issues with staff responsiveness.
Amenities
The hotel offers good amenities like a restaurant and warm cookies, but there were complaints about the lack of certain features like hot tubs and smart TVs.
- SYSEONGJAE YU1 day ago5.0I had a great stay at the DoubleTree, and I want to highlight Steven at the reception desk. He is always incredibly helpful and friendly. Every time I asked for recommendations, he introduced me to great bars and restaurants in the area. He has a good sense of humor that makes communication enjoyable and makes guests feel welcome. Thanks to Steven, my stay was even better. Highly recommended!
- RRRichard2 days ago5.0Stayed at this hotel for one night. My first impression was excellent, thanks to the enthusiastic and humorous reception staff, Steven being one of them! The food was also delicious! The shower is a bit small and echoes a lot when people talk in the indoor pool, and I have a poolside room and wanted to sleep. Otherwise, the staff is truly fantastic and the hotel is excellent!
- DFDe French3 days ago5.0First Rich was sii up per friendly picking up at 1 am from airport, Isaac at restaurant and front desk super helpful, Steven and nice ladies at front desk! Great place to stay flying in or out of Utah with nice running track and indoor pool. Very clean rooms and cleaning staff very friendly. Thank you!!!
- MMmozzliesNov 11, 20255.0We missed our flight and stayed at the Double Tree Hilton SLC Airport Location. Steven greeted us at the front desk with warm chocolate chip cookies! He was super friendly and quickly checked us in and gave us toiletries since we had no luggage. The room is spacious and clean and even has a tray on a comfy chair to set up your laptop. The Hotel has a free shuttle van to the airport. Steven gets a 5/5 for customer service!
- KOKatherine OwensNov 5, 20255.0We always stay at the Doubletree SLC Airport. When we checked in during our last stay, we learned we had two rooms reserved. I told the desk agent that we only wanted one room, so she said she would cancel the other room. When we received our credit card statement, we saw that we were charged for 2 rooms. Unfirtunately, the other room did not get cancelled so we were charged for a no show. I contacted the Doubltree and spoke with Steven and told him what happened. He took my information and said he would meet with the management team. Several hours later, Steven called me and told me that the duplicate charge was being reversed on our credit card. Steven was so polite and professional and attentive to my concerns. Doubletree is lucky to have Steven on their team!
Frequently Asked Questions About DoubleTree by Hilton Hotel Salt Lake City Airport
Does the DoubleTree by Hilton Hotel Salt Lake City Airport offer accessible parking and elevator facilities?
Yes, the hotel provides accessible parking and has an accessible elevator for guests with mobility needs.
Is there a free airport shuttle service available at the DoubleTree by Hilton Hotel Salt Lake City Airport?
Yes, the hotel offers a free airport shuttle service to and from Salt Lake City International Airport.
What dining options are available within the DoubleTree by Hilton Hotel Salt Lake City Airport?
The hotel has three restaurants, including the Lakeview Restaurant offering classic American dishes with lakeside and mountain views, plus a bar named The Club for relaxing with drinks by the fireside.
Are pets allowed at the DoubleTree by Hilton Hotel Salt Lake City Airport?
Yes, pets including cats and dogs are welcome at the hotel.
What recreational facilities does the hotel provide for guests?
Guests can enjoy a free 24-hour fitness center, an indoor pool, a putting green, and a half-court basketball area. Kid-friendly activities are also available.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the DoubleTree by Hilton Hotel Salt Lake City Airport offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including public areas and guest rooms.
Are there any nearby places where I can grab coffee or drinks near the DoubleTree by Hilton Hotel Salt Lake City Airport?
Yes, nearby you will find DoubleTree Starbucks for coffee, the Executive Lounge which is a bar and dance club, and Wingtips Bar & Bistro for American restaurant and bar options.
What nearby venues can I visit for dining or entertainment around the hotel?
Nearby dining and entertainment options include Club 114, an American restaurant, and WingTips Bistro & Bar, a popular sports bar for guests looking to unwind.
Can customers use the nearby transportation or business services close to the hotel?
Yes, businesses such as CLEARLINK (an information technology company) and the Visible Supply Chain Office are nearby, as well as local employment agencies like Aerotek. These can be convenient for business travelers staying at the hotel.