Hampton Inn Draper Salt Lake City

4.3
649 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Salt Lake County Tourism Assessment.Rest up after a busy day at our new Hampton Inn Draper Salt Lake City hotel. With quick access to I-15 and only 20 minutes from downtown Salt Lake City, our stylish and modern hotel puts you close to local corporations, attractions and plenty of things to do. Salt Lake City International Airport is just 30 minutes away. Get a great nights sleep on a clean and fresh Hampton bed, watch your favorite show on the HDTV or stay productive at the desk. Stay connected with free WiFi and stay awake with a fresh cup from the in-room coffeemaker. Fuel your day with a delicious free, hot breakfast of fresh fruit, Belgian waffles, oatmeal and more. Enjoy fresh, hot coffee and tea anytime in our lobby, or stop by our 24-hour snack shop for treats, beverages and more. Work out in the 24-hour fitness center, unwind with a relaxing swim or just chill on the outdoor patio around the fire pit. We also offer a 24-hour business center and guest laundry room for your convenience.

Location

Hampton Inn Draper Salt Lake City
13711 South 200 W, Draper, UT
84020, United States

Hours

Reviews

4.3
649 reviews
5 stars
425
4 stars
117
3 stars
33
2 stars
20
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the friendly and helpful staff, there were significant complaints about unprofessional behavior and poor customer service experiences.

Cleanliness

Overall, guests appreciated the cleanliness of the rooms, but several reviews highlighted issues with housekeeping, including dirty bathrooms and uncleaned rooms.

Breakfast Quality

The breakfast received positive feedback for variety and quality, with many guests enjoying the options available.

Room Issues

Several guests reported problems with room assignments, including receiving incorrect room types and issues with noise from neighboring rooms.

Management Response

There were mixed reviews regarding management's responsiveness to complaints, with some guests feeling ignored or poorly treated.
  • KM
    Kay M
    Jan 1, 2026
    5.0
    Excellent staff. Great fresh breakfast. Hot and cold options. Comfy bed!
  • CC
    Cathy Cantu
    Jan 1, 2026
    5.0
    Our stay was great! The kids loved the pool,rooms are clean and staff was super nice ! Easy check
  • SL
    S LR
    Dec 27, 2025
    1.0
    Stayed here one night and will never stay here again. Rude front desk staff. The sliding door concept on the bathroom is a huge fail. Mine was barely on the track and didn’t lock. Walls are paper thin. I had a herd of elephants in the room above me. Do yourself a favor and go around the corner to the Hilton Homewood Suites, you won’t be disappointed.
  • KN
    Katrina “Kat” Nill
    Dec 27, 2025
    5.0
    Amanda help move us rooms after we realized our mini fridge was not working. She was absolutely amazing and very kind
  • MC
    Michael Coyle
    Dec 12, 2025
    3.0
    I called the day before and requested a room closest to the door on the first floor I was told no problem we will reserve the exact room right now. Upon my arrival it took the front desk too 45 minutes to get a key that would work and open the door. They tried 3 different room finally a room opened on the 3rd try, this room was in the middle of the building. I specifically asked for a room closest to the door because I had heavy electrical equipment that I could not leave in the car. The room was also not very clean total experience awful! The following morning I asked to speak to the manager and was told they would call me that day. Well I have called and left 3 messages in the past 2 weeks with my phone number, NO RESPONSE! Customer service was a ZERO! I did receive a call back after this review was written by the GM. She refunded me for my entire stay and apologized for her late response to my messages. So the situation was handled it just took awhile!

Frequently Asked Questions About Hampton Inn Draper Salt Lake City

What are the check-in and check-out times at Hampton Inn Draper Salt Lake City?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the Hampton Inn Draper Salt Lake City offer free breakfast?

Yes, the hotel provides a free, hot buffet breakfast including options like fresh fruit, Belgian waffles, and oatmeal.