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Best Western Louisville South / Shepherdsville

4.2
(181 reviews)

Business Details

362 BRENTON WAY, Shepherdsville, KY
40165-9226, United States
(502) 955-5533
http://bestwestern.com

About

HotelBest Western
Located in Shepherdsville,KY, the Best Western Louisville South / Shepherdsville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Louisville South / Shepherdsville
362 BRENTON WAY, Shepherdsville, KY
40165-9226, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.2
181 reviews
5 stars
109
4 stars
34
3 stars
15
2 stars
12
1 star
11
  • PP
    Paula
    4 days ago
    4.0
    I've stayed at this hotel many times but now they are changing to a different hotel. It does not explain anything online like that breakfast is not served in the building. It is available across the street but not in the hotel. The pool is permanently closed. The people working here are awesome.None of this is their fault. The room was very clean and comfortable. This will no longer be a Best Western, so this will be my last stay.
  • WW
    WizurdHat
    6 days ago
    1.0
    Really hate to leave a review like this but I kinda feel obligated to say something here. First off I’d like to say the staff were extremely friendly to me. I flew in from Oregon for a week to visit friends. I was initially put in room 110. On my third day there when I was spending the day relaxing in my room I noticed an ant crawl onto my arm. Then another and another. Noticed the ant trap beneath the ac unit and many dead ants on top of the ac unit. I asked to switch rooms. The lady did, and she was incredibly nice about it. Unfortunately the room I moved to which was 215 had bed bugs. I packed my things and left even though the room was paid for another 4 days. I’m a diamond plus member, I really really hate to say that this place is not somewhere I’d stay again. Every other experience with Best Westerns have been fantastic, but this location is a bit yucky.
  • JF
    Jessika Freit
    Apr 29, 2026
    4.0
    Room was nice and clean, just wish they had a pool.
  • TY
    Thomas Young
    Apr 24, 2026
    4.0
    Soft beds and chill employees
  • RS
    Rebekah Siver
    Apr 24, 2026
    1.0
    Do not recommend. We had ants all over our room. When brought it to the attention of the hotel and they brushed it off as commonplace. After complaining to headquarters we received a partial credit of our points we used. We are still waiting on the remaining points to be deposited. So far Best Western has failed us with this visit.

Frequently Asked Questions About Best Western Louisville South / Shepherdsville

What type of breakfast is available at Best Western Louisville South / Shepherdsville?

A free breakfast is offered to all guests at Best Western Louisville South / Shepherdsville.

Does Best Western Louisville South / Shepherdsville have a fitness center?

Yes, the hotel features a fitness center available for guests.

Brand Certified Facts from Best Western Louisville South / Shepherdsville

This information is certified by Best Western Louisville South / Shepherdsville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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