Best Western Lanai Garden Inn & Suites

Reviews

• EG

  Erika Garcia

  Mar 17, 2026
  5.0
  Had a very comfortable stay
• MM

  Michie

  Mar 16, 2026
  3.0
  its good for an overnight stay. Bed is comfy. Entrance to it us a bit tricky. Be careful not to miss it or you will end up going back to the freeway. Entrance to the parking is on the side after turning left on the stoplights.
• CC

  Ctgb2

  Mar 11, 2026
  5.0
  My stay at Best Western Lanai Garden Inn & Suites in San Jose was a comfortable and convenient experience. The hotel is located along Tully Road, making it easy to reach different parts of the city and nearby attractions. The overall atmosphere felt quiet and relaxed, which made it a good place to rest after a long day. The room was clean and spacious, with useful amenities like a microwave, refrigerator, coffee maker, and free Wi-Fi. The bed was comfortable, and the room had everything needed for a simple and pleasant stay. One thing I appreciated was the complimentary breakfast in the morning, which included items like waffles, pastries, and coffee. The hotel also has an outdoor swimming pool and a small business center, which adds convenience for both leisure and business travelers. Overall, Best Western Lanai Garden Inn & Suites offers a solid and affordable stay in San Jose. With friendly service, comfortable rooms, and helpful amenities, it’s a reliable option for travelers visiting the Silicon Valley area.
• PM

  Pj Martin

  Feb 8, 2026
  1.0
  The rooms and the whole hotel isn't very clean. The elevators are dirty, the room were dusty and under the lil fridge was dirty
• JM

  June Patricia-House Miller

  Jan 18, 2026
  1.0
  Be forewarned. Based on the reviews, and price we paid (within $10 of $200) for parking ($5), taxes, and room rate, the condition and location disappointed me. At about 10 pm, I felt disappointed in how a reckless driver sped to our left as I prepared to turn into the parking lot, how a man on a stopped bike appeared to be watching the parking lot, how a tall metal column blocked the driver's car door from opening fully (I should've backed up), and inside, how a transparent shield separated the reception desk from customers. Especially at night, I can imagine that the hotel clerks could greatly appreciate it for security. Despite the tall parking lot fence, I felt unsafe in the area at night. After checking in, I felt disappointed that no extra blanket was available for our chilly room (an apologetic receptionist could offer only a sheet), and I slept poorly with the heat turned up. In our room, I was disappointed to see an obviously broken lampshade, dust on towel racks and a light switch cover, and an unknown brown gritty looking particle in a crevice on top of something on the bedside table. Thankfully, the sheets and large surfaces looked clean. I did not take time for photos since I wanted to just leave in the morning. My overall impression was that the room was very well-worn, and I would typically expect to feel more satisfied with lodging at that price. We chose to stay at this Best Western based on the ratings and proximity to an event. Next time, I would stay elsewhere. Both the morning and evening staff acted polite and friendly. I appreciated them.