Best Western Palm Court Inn

Reviews

• CC

  Coralie Coussé

  1 day ago
  5.0
  Merci a Kym pour cet accueil aussi chaleureux malgré l'heure tardive. Une personne si chaleureuse et gentille ! Elle est venue rapidement nous aider quand j'ai malencontreusement fait sauter le courant dans la chambre 😅. Merci!
• JO

  Judy O'Rourke

  3 days ago
  2.0
  The room was $179 for the night (including a $30 pet fee). It was clean and well maintained. But felt like a ripoff. It was ground floor, could hear loud footsteps from the room above. Set my alarm for 9am, a loud banging at 6 woke me up. There was no light flitering shade under the blackout blinds to provide natural light and offer privacy. Would not stay here again.
• BB

  Breeanna Bush

  4 days ago
  1.0
  We stayed at this Best Western expecting a clean, smoke-free room and decent customer service, but unfortunately our experience was very disappointing. The room smelled heavily of cigarette smoke despite being advertised as non-smoking. The smell was so strong it was obvious this was an ongoing issue, not something minor. What made the experience worse was the behavior from both receptionists. One receptionist asked me if I was pregnant, and when I said no, responded with “Really?” which was extremely inappropriate and uncomfortable. The next morning I politely informed the front desk that the room smelled badly of smoke because I felt management should know. Instead of addressing the concern professionally, I was told: “Well, it’s your fault, you should have changed rooms last night,” and “There’s nothing I can do about it now.” I explained I hadn’t wanted to call back during the night after my earlier interaction, but the response remained dismissive and rude. I understand problems can happen at hotels, but basic professionalism and respectful customer service should still be expected. I hope management addresses both the smoke issue and the way guests are treated.
• RC

  Renjen C

  May 7, 2026
  4.0
  I will say Kym was great at check in. Very friendly. The atmosphere is quiet. Wasn't exactly enthused with the breakfast at this particular best western. Overall it was a very beautiful hotel.
• NB

  nina york bajer

  Apr 13, 2026
  5.0
  Courtney at the front desk was absolutely amazing! Extremely helpful, very friendly. She takes a great care of the guests of best western and deserves full credit for all the positive experiences that I had at my stay.

Frequently Asked Questions About Best Western Palm Court Inn