Business Details
About
HotelExtended Stay Hotel
Experience your next great Houston adventure from our new Home2 Suites by Hilton Houston Webster hotel. Whether you’re in town for a long weekend or an extended stay, you’ll feel at home with all our amenities. Every room in our all-suite hotel is customizable to your needs with moveable furniture, a full kitchen, sofa bed, free WiFi and a 47-inch HDTV with premium channels. Choose a one bedroom suite for more space, two TVs and dining table with chairs.
Fuel your day each morning at our Inspired Table™ with both healthy and savory options. Mix and match your favorite breakfast, choosing from a variety of cereals, artisan breakfast sandwiches, waffles, oatmeal, grits, yogurt and assorted toppings, for over 400 possible breakfast combinations. It's your choice2, and it's on us!
Give multi-tasking new meaning at Spin2 Cycle, when you run on the treadmill while running a load of wash. When you need to finish a project, use the 24-hour business center with free WiFi and printing. Stop by the 24-hour Home2Mkt for a snack and travel essentials. Relax under the warm Texas sun at the outdoor, saltwater pool or take a job along our walking trail.
Location
Home2 Suites by Hilton Houston Webster
600 West Texas Avenue, Webster, TX
77598, United States
Hours
Reviews
4.3
431 reviews
5 stars
268
4 stars
97
3 stars
34
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel for its cleanliness, noting that rooms and common areas were well-kept.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees providing excellent service.
Room Quality
While many guests appreciated the spaciousness and comfort of the rooms, some reported issues with musty odors and maintenance problems.
Breakfast Quality
The complimentary breakfast was generally well-received, though some guests felt it could be improved with more variety and better quality options.
Location
The hotel's location was frequently highlighted as a positive aspect, being conveniently situated near shopping, dining, and attractions.
- AJAdam JoslinNov 5, 20255.0Very accommodating
- KBKathryn BreesNov 3, 20251.0We only stayed here one night. It was horrible. There was no manager on site. I talked to a woman at the desk the whole time we stayed there. As we walked in, the woman at the desk, said the elevator wasn't working so she gave us a room on the first floor. There were limited rooms on the first floor. She never said the elevator was repaired the whole time we were staying there. When we walked in our hotel room, it smelled funny. The woman at the desk came and sprayed some disinfectant. It didn't help. She never offered another room the whole time we were there. We didn't know there wasn't any hot water until late that night when my husband was in the shower. We never had not water the whole time we were there. During the night, the refrigerator was making a loud noise. I thought it was going to get better. Finally, at 5a, I pulled the refrigerator out from the wall and unplugged the refrigerator. I asked to see a manager before we left. The lady at the desk said there was no manager on site. Right now we have paid full price for that room.
- MDMarylynn DvorakNov 1, 20255.0Comfortable rooms, friendly, professional staff.
- GFGregory FlySep 14, 20255.0Rates were good. Property was clean and easy to find. Food was good for a complimentary breakfast.
- JOJose OlivaresSep 3, 20255.0⭐️⭐️⭐️⭐️⭐️ I stayed at the Home2 Suites Webster while in town for work, and overall I was very happy with my stay. I checked in on Sunday, and unfortunately, the upgraded room I had paid for on the 4th floor wasn’t ready. I was offered the same type of room on a lower floor, but since I’m a light sleeper and prefer not to have people above me, I declined. I ended up choosing to downgrade my room but noticed the rate hadn’t been adjusted. When I brought this up on Wednesday before check out, I had the pleasure of speaking with Keisha King, Operations Manager. She handled everything so smoothly and professionally. No hassle, no pushback, and no runaround like I’ve experienced at other hotels. She immediately adjusted my rate and made me feel valued as a guest. That type of customer service goes a long way, and I truly appreciated her professionalism. Beyond that, the staff overall were wonderful. The kitchen staff and support team were friendly, helpful, and welcoming. My stay was comfortable, and the hotel was clean and well-kept. I would absolutely stay here again the next time I’m in the area.
Frequently Asked Questions About Home2 Suites by Hilton Houston Webster
What accessibility features does Home2 Suites by Hilton Houston Webster offer?
The hotel offers accessible parking and an accessible elevator, ensuring convenience for guests with mobility needs.
Is free WiFi available at Home2 Suites by Hilton Houston Webster?
Yes, free WiFi is available throughout the public areas of the hotel, including a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Houston Webster?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation option.
Does the hotel provide breakfast, and what options are available?
The hotel offers a complimentary buffet breakfast with a variety of healthy and savory options including artisan breakfast sandwiches, waffles, and cereals.
Is parking available at Home2 Suites by Hilton Houston Webster?
Yes, free self-parking is available for guests at the hotel.
What types of fitness facilities are available at the hotel?
Guests can access a free fitness center equipped with free weights, a treadmill, elliptical machine, and weight machine.
What are the check-in and check-out times at Home2 Suites by Hilton Houston Webster?
Check-in starts at 3:00 PM, and check-out time is by 11:00 AM.
Are there nearby hotels to Home2 Suites by Hilton Houston Webster for additional accommodation options?
Nearby hotels include Hilton Garden Inn Houston/Clear Lake NASA, La Quinta Inn & Suites, Platinum Inn and Suites Webster, Hampton Inn & Suites Houston/Clear Lake-NASA Area, Staybridge Suites Houston-Nasa/Clear Lake, and Hampton by Hilton.
What dining options are nearby for guests wanting local restaurants?
Guests can enjoy nearby dining options such as Gyro King (Mediterranean), Buffalo Wild Wings (American), Sub Zero Nitrogen Ice Cream, Sushi Coast (Japanese), Jamba Clearlake (Smoothies and Health Food), Ben & Jerry's (Ice Cream), Kolache Factory (Cafe and Bakery), Freebirds World Burrito (Mexican), SubZero Ice Cream & Yogurt, and Pollo Campero (Chicken).
How can nearby transit or landmarks help guests locate Home2 Suites by Hilton Houston Webster?
Guests can use nearby landmarks such as Grace Center Houston (a church) and Texas Apartment Locators (a real estate service) to navigate the area. The hotel is also close to several other hotels, making it easier to find via local area references.