We understand the needs of value-conscious travelers, therefore our green focused extended-stay hotels were designed with unique customizations, techno savvy enhancements and plenty of space to call your own. From studio and one-bedroom suites to an Inspired Table™ breakfast, free wifi and many other complimentary amenities, we're the kind of place you can kick back and be yourself
Staff at the front desk were often unhelpful, with reports of long wait times and lack of enthusiasm.
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with mold and odors.
Room Quality
Rooms were generally spacious and well-equipped, but some guests experienced issues with maintenance and cleanliness.
Breakfast Experience
Breakfast received mixed reviews; while some enjoyed the variety, others noted inconsistencies in availability and quality.
Location
The hotel is conveniently located near restaurants and attractions, which guests appreciated.
RJ
Ronnie Jackson
Oct 31, 2025
5.0
I
TM
T M
Oct 18, 2025
2.0
By far the worst home2suites I have ever stayed in. First all front desk customer service sucks, no enthusiasm in their job, no drive you can tell they don't like their jobs. Now either management sucks and don't care so that's why the employees have the same attitude I don't know but Hilton you really need to do something. Second the rooms are way to close together (if you have stayed in Home2 you know exactly what I'm talking about). The noise in the hotel was ridiculous but overall the room was great.
EP
Eleazar Pulido
Oct 10, 2025
4.0
Buen precio buena ubocación podria volver sin problema.
CS
Carrie S
Sep 28, 2025
5.0
This is the best hotel I ever stayed at! They are very clean and customer service was amazing. They provide complimentary bottle water, coffee and snacks upon arrival.
MC
Maddi C
Sep 22, 2025
2.0
We love Home2 Suites, but not this location. Staff weren't cheerful and never smiled, only the people at the front desk speak English. The lights are awful fluorescent bulbs making it feel like a hospital or office, they should be using soft white (warm) bulbs like every other name brand hotel to promote relaxation. The mobile key card system does NOT work, we had to have our keys remade in between reservations because their system is outdated compared to other locations. Construction next door is loud and woke us up every morning. We stayed here for 16 days (it was only supposed to be 6 but our plans kept changing). The ac units in the room smelled of mildew. If this is your first time at at Home2 Suites, please know they're usually much better than this location. I won't stay at this location again.
Frequently Asked Questions About Home2 Suites by Hilton Shenandoah The Woodlands
What time is check-in and check-out at Home2 Suites by Hilton Shenandoah The Woodlands?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, Home2 Suites by Hilton Shenandoah The Woodlands offers a complimentary Inspired Table™ breakfast.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout the public areas of the hotel.
Are pets allowed at Home2 Suites by Hilton Shenandoah The Woodlands?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have swimming pools available for guests?
Yes, the hotel features one outdoor pool for guests to enjoy.
Is parking available for guests, and is it free?
Yes, free self-parking is available for guests during their stay.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are there facilities for fitness and exercise at the hotel?
Yes, a fitness center is available for free use by guests.
Which nearby restaurants can guests visit for dining options?
Guests can enjoy dining at Johnny's Italian Steakhouse, a nearby restaurant offering steakhouse and Italian cuisine.
What nearby services and shops are available for guests around the hotel?
Nearby places include Picket Fences Decor for home goods, several nail salons like HT Nails and Spa and Pinx Nails & Spa Salon, and convenient options such as Subway sandwich shop.
Are there nearby hotels if guests want alternative accommodation options?
Nearby hotels include Crowne Plaza Shenandoah - Woodlands Area, Aloft Shenandoah Woodlands Area, Aloft Houston Shenandoah, and Holiday Inn Hotel & Suites Shenandoah.