Business Details
About
Hotel
The Hampton Inn & Suites Schertz hotel is located midway between San Antonio and New Braunfels and offers easy access to I-35, Randolph Air Force Base, and downtown San Antonio. Guests can enjoy modern guest rooms with complimentary WiFi and Hampton's free hot breakfast. Recharge with a work out in the fitness center or a dip in the outdoor pool. Our Schertz hotel meeting room offers the perfect space to accommodate up to 25 people.
Location
Hours
Reviews
4.3
847 reviews
5 stars
534
4 stars
179
3 stars
64
2 stars
20
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Carlos and David, received high praise for their exceptional customer service and helpfulness.
Cleanliness
Most guests reported that the rooms and common areas were clean, although some noted issues with specific areas like hallways and bathrooms.
Breakfast Quality
While many guests enjoyed the breakfast variety, some expressed disappointment with the quality and availability of food items.
Room Comfort
Feedback on room comfort was mixed; while some found the rooms cozy, others complained about uncomfortable beds and outdated furnishings.
Location
The hotel is conveniently located near restaurants and attractions, making it a favorable choice for many guests.
- PKP KarNov 17, 20255.0Consistently clean, refreshing, and very quiet even near elevator.
- LFLorel FerrinNov 7, 20255.0I’m always impressed by others who are dedicated to providing exceptional customer service. This would best describe Carlos. He went out of his way to assist me a couple of times, which was greatly appreciated. Thank you, Carlos!
- SHShelly HesterNov 3, 20255.0This is a nice hotel. The staff is super friendly! The lobby is decorated for the season and smells fabulous! The breakfast is nice! The rooms are average but comfortable. I have stayed here twice and will stay again while in Schertz.
- AFAna FernandezOct 25, 20255.0Staff is nice, breakfast was good, plenty to chose from and the rooms were VERY clean. Will definitely be coming back to stay here.
- PPPepperSep 22, 20255.0This is a well run hotel, thanks to Carlos, front desk manager. All staff hospitable and helpful. The temperature in the room was excellent. My room was clean. Chili’s was just a few steps away if you get hungry. Very close to 35. There’s an Amazon locker at the hotel if you need something delivered. Thomas who managed the breakfast food service was very attentive and polite. I’m happy I stayed at this location.
Frequently Asked Questions About Hampton Inn & Suites Schertz
What are the check-in and check-out times at Hampton Inn & Suites Schertz?
Check-in is from 3:00 PM and check-out is at 12:00 PM.
Is free breakfast available at Hampton Inn & Suites Schertz?
Yes, the hotel offers a free buffet breakfast for all guests.
Does Hampton Inn & Suites Schertz provide free WiFi?
Yes, complimentary WiFi is available in public areas for all guests.
Are pets allowed at Hampton Inn & Suites Schertz?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is there a fee?
Self parking is available for free at the hotel.
What kind of fitness facilities does Hampton Inn & Suites Schertz offer?
The hotel has a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines.
Are there any nearby dining options around Hampton Inn & Suites Schertz?
Yes, nearby dining options include Chili's Grill & Bar, Magnolia Pancake Haus, Schlotzsky's, It's Just Wings, Sonic Drive-In, and Cinnabon.
What attractions are near Hampton Inn & Suites Schertz that guests can visit?
Guests can visit the African Safari Wildlife Ranch San Antonio, which is a wildlife sanctuary and park located nearby.
Are there any nearby hotels or lodging options close to Hampton Inn & Suites Schertz?
Yes, Fairfield by Marriott San Antonio NE/Schertz is a nearby hotel option for travelers.
How can nearby places like Verizon Wireless or Hertz Rent A Car help guests staying at Hampton Inn & Suites Schertz?
Guests can visit Verizon Wireless Retailer for mobile phone needs and Hertz Rent A Car for convenient car rental services during their stay.