Adventure Begins at the Staybridge Suites Stone Oak. When you are at the crossroads of booking a business trip or a vacation, the only real choice is to go Staybridge Suites Stone Oak, where you can experience the best of San Antonio while you indulge in all that our iconic destination has to offer. We are located just 10 minutes north of the San Antonio International Airport, our urban resort-style hotel offers a convenient and affordable location for guests to take in nearby attractions such as, Natural Bridge Caverns, Morgan’s Wonderland, Top Golf, SeaWorld , Six Flags Fiesta Texas, or the Riverwalk and the historic Alamo. Our location makes an excellent choice for business travelers, vacationing visitors and families relocating to the area. Along with a myriad of local attractions, some of our neighboring facilities include, N. Central VA Clinic, Methodist Stone Oak Hospital (designated advanced trauma center), and the N. Central Baptist Hospital to name a few during the factory to frontline fight during the pandemic. It is our honor to care for the guests that serve us during these times of Operation Warp Speed. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedroom Suites.
Numerous guests reported issues with cleanliness, including roaches, dirty linens, and poorly maintained furniture.
Staff Service
While some guests praised the staff for being friendly and accommodating, others experienced rude service and poor management.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed it while others found it lacking in quality and variety.
Facility Maintenance
The hotel is undergoing renovations, but many guests noted that the overall facility is outdated and in need of significant maintenance.
Value for Money
Guests appreciated the spacious rooms and amenities, but many felt that the cleanliness and service did not justify the price.
TE
Trimble Family Email
4 days ago
1.0
We had a decent stay at this location even though it was under construction. Breakfast was good HOWEVER they made a mistake on billing and despite multiple calls to the desk a detailed email and 2 messages left for the manager who has NOT bothered to return the call we have no resolution. We will dispute with the bank and although we had planned to stay at this location again we will never set foot in this facility and will be sure to discourage friends and family from staying here as well.
TT
TEO ZUÑIGA (TEO)
Dec 31, 2025
5.0
Me encantó el lugar muy cómodo amabilidad
EL
Emilio Lopez
Dec 28, 2025
1.0
Room conditions were best described as muggy. The furniture was dated, abused and not well kept. House keeping never changed our sheets, towels or trash bins. Not to mention the GERMAN ROACHES in the room.
EK
Emma Kay
Dec 24, 2025
4.0
Spacious and absolutely comfortable rooms. Excellent service and lots of varieties of foods for breakfast. I checked-in when the hotel was under major renovations so the entrance wasn’t inviting enough for me to give a 5 stars rating. Not close enough to airport to offer a free shuttle but it is only 10 min to the airport. I highly recommend this hotel and if I come back to San Antonio, I will consider to stay here again.
CS
Carmen Seda
Dec 4, 2025
1.0
They took me and my husbands clothes out of the washer. No one knows where my clothes are and my husbands clothes apparently got confused with a coworkers clothes.
Room has roaches. They keep opening our door for “room service after we put the do not disturb sign.
Frequently Asked Questions About Staybridge Suites San Antonio - Stone Oak by IHG
What types of suites are available at Staybridge Suites San Antonio - Stone Oak?
The hotel offers apartment-style studio, one-bedroom, and two-bedroom suites, suitable for families and business travelers.
Is breakfast included and what type of breakfast is served at the hotel?
Complimentary buffet breakfast is available for all guests at Staybridge Suites Stone Oak.
What are the check-in and check-out times for this hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Staybridge Suites San Antonio - Stone Oak provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
Yes, pets are welcome at Staybridge Suites San Antonio - Stone Oak.
What fitness facilities are available to guests?
Guests can access a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel offer business or meeting facilities?
Yes, there is one meeting room available along with a business center to support business travelers.
What safety and sanitation measures has the hotel implemented?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, offers sanitizer availability, and employs trained staff for cleaning and hand washing procedures.
What nearby attractions can guests visit during their stay?
Guests can explore nearby points of interest such as the Natural Bridge Caverns, Morgan’s Wonderland, Top Golf, SeaWorld, Six Flags Fiesta Texas, the Riverwalk, and the historic Alamo.
Are there any nearby dining and entertainment options around Staybridge Suites Stone Oak?
Yes, nearby you can find dining and entertainment venues such as Embers Wood Fire Kitchen and Tap, The Hoppy Monk gastropub, Rise Bakery, and Munchies Shakes Snacks & More.