Signia by Hilton La Cantera Resort & Spa

Reviews

• NV

  Norma Vasquez

  Jan 4, 2026
  5.0
  We stayed at Signia by Hilton La Cantera Resort & Spa for a short vacation and had an absolutely wonderful experience. Every touch point exceeded our expectations. We arrived late, and Jose at the front desk was incredibly helpful, kind, and knowledgeable, which made check-in seamless after a long day of travel. Breakfast at Fireside Café was fantastic. Eric was amazing and checked on us several times, making sure we had everything we needed. Ruben at the omelette station was super friendly and patient, and the food was delicious. We later returned for dinner, and Christina took such great care of us. She noticed we had kids and went above and beyond by checking in often, asking their favorite colors for straws, and being genuinely kind and attentive. The hotel itself was perfect for our family. Our littles absolutely loved the roller skating, the room was clean and comfortable, and we had a great view. This was such a relaxing and enjoyable stay, and we will definitely be back.
• VB

  Veronica B

  Jan 1, 2026
  5.0
  I came to celebrate a new beginning and definitely be back, from the start with the valet the young guy was very polite and welcoming. Met Andre’s at the Sant Fe Kitchen ( Bar) kind and professional, had booked a massage at the Spa which was outstanding so I asked Andre’s where it was located was kind enough to walk me there. Called the front desk asking if I needed reservations for dinner at the Cafe she said no, when I get there they tell me the opposite and had to be sit at the bar but the talked to Cody ( manager) and he made things happen. Checking out I met Edward ( bell man) very professional and friendly. More hotels need bellman like Edward. Will be back to visit with Andre’s at the bar and visit the Spa . Food was great, room was cozy and Spa was outstanding .
• SW

  Swisschrisonbass Who?

  Dec 22, 2025
  1.0
  I paid for valet parking for three days. The very next day, I couldn’t request my car until I paid 50 dollars for the 1 day valet pass. I put in a dispute with the supervisor who was somewhat helpful and I still didn’t get my money back. Also, the floor I was on smelled like smoke and weed and all of the tv amenities were “temporarily unavailable” the whole time. We went to a restaurant as well and it was almost empty. Not busy at all. We were checked in and seated and we just sat there for an hour before being served. My wife and I spent a lot of money on this trip and we were greatly disappointed in everything.
• NN

  Naz Nazi

  Dec 19, 2025
  1.0
  My family and I spent thousands of dollars at Loma de Vida for a spa day and decided to end our evening at Topaz Bar while our kids skated. What happened next was shocking. When we asked the staff member chuy to turn on the fire because it was cold, he told us the fire pits were $150 and pointed us to the “free cheap section.” We have never been spoken to like that on any visit to this property. When we asked for a manager, Layla arrived with an attitude, rolled her eyes, and made several rude comments instead of trying to understand or help. We’ve been to this resort multiple times recently and always had great experiences—Nick especially has been amazing—but this was unacceptable. We ended up leaving and refusing to spend another dollar. No guest should ever be made to feel unwelcome or looked down on, especially after being loyal customers. Very disappointed.
• HV

  Hans Vogenor

  Dec 14, 2025
  1.0
  The room was fine and clean, but the service for ballroom was beyond atrocious. We had 3 appetizers ordered only saw 2. The runners with the food didn't understand what they had, or what was in it. Every catering service at this caliber that you pay for, everyone should know what they are handing out. The plate service was terrible, had to wait to find out if allergens where in the plate for every course, I wasn't even offered dessert. Two people at the table had to request for did even though they had been there the whole time. When leaving texted the valet we were ready, got the text back that our car was ready. When we went to get the car was told it was in the way, waited next to the station for 15 minutes before asking again where it vehicle was. Then was told it was behind the station out of view the whole time. I wish I could say this place had been taken in a good direction after Hilton took over but with so many better options on San Antonio this is now on the bottom of the list. Sad to see the old independent places be bought out and brought down by these corporate places that didn't care about the customers, people or places they take over.

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