Daily Mandatory Charge includes: San Antonio Tourism Improvement District Fee and Texas Recovery Fee. Welcome to our new Homewood Suites by Hilton San Antonio Airport hotel. Settle in and make yourself at home in our all-suite hotel just one mile from San Antonio International Airport and minutes from businesses such as KRAFT, Clear Channel and Christus Santa Rosa Hospital. Explore the variety of dining and shopping options surrounding our hotel including Northstar Mall, Chilis, Magic Time Machine, Sol Luna and more. Our San Antonio hotel also gives you easy access to the area's most popular attractions such as Sea World and the famous Riverwalk.Wake up to free hot breakfast served daily and join us for our evening social on Wednesdays. Our suites provide a full kitchen, complimentary internet access and HDTV. Catch up with work in our business center or host a small meeting for up to 25 in our meeting room. Take advantage of our complimentary shuttle service to and from the airport upon availability. Stay in shape with a workout in our fitness center or a swim in our indoor heated pool.Local and state laws apply.
Multiple guests reported issues with dirty rooms, stained bedding, and unclean bathrooms.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and unprofessional behavior.
Room Quality
Rooms were described as spacious but outdated, with issues such as broken appliances and inadequate cleaning.
Breakfast Quality
Breakfast options were often considered mediocre, with complaints about food quality and limited variety.
Parking Issues
Guests expressed frustration over newly implemented parking fees and lack of security for vehicles.
KK
Kenneth Kapner
Oct 27, 2025
5.0
Enjoyed the recent short stay. Room was very good quality. The staff was very courteous and helpful. The breakfast buffet was nice. My only complaint was the TV remote was fairly unresponsive, however if you have the Hilton app you can use that as a TV remote which worked perfectly for me.
AM
Anand Muthumanickam
Oct 18, 2025
1.0
Booked a suite room, check-in took so long, receptionist is great but she needs help during Friday evening hours, looks like company doing cost cutting, tv in the living room did not working, phone to call room service is not working, they gave 3 towels for a 6 occupancy suite room and they cannot provide more.
TH
Todd Howle
Oct 1, 2025
5.0
Great, Convenient, and Clean
RJ
Roy J
Sep 19, 2025
2.0
If you’re looking for a nightcap, then this is the perfect place for you. For families, will never stay here again.
This place need to be renovated asap. This place has mildew/mold, water damage from previous leaks, furniture is all old, and the staff need management can use a change. First having a tall T and jeans is very unprofessional. We only stayed here for the kitchen.
Owners need to have this united immediately.
NQ
Nate Quin
Sep 16, 2025
1.0
As a Diamond member, I have stayed at multiple Homewood Suites, and this hotel is by far below average. The breakfast is the same every day, the food is not cooked well, and the coffee is cold. I ended up buying breakfast elsewhere.