Business Details
About
HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton San Antonio Riverwalk. Steeped in rich Texas history, our modern hotel is located in the heart of the historic San Antonio Riverwalk, walking distance or a short riverboat ride from major downtown attractions. Enjoy easy access to the Convention Center, the Majestic and Empire Theatres, and the vibrant Pearl Culinary Institute, where you’ll find shopping, restaurants and cafes. Explore unique public art at the Museum Reach, enjoy a family day out at The DoSeum, or unwind at the serene Japanese Tea Garden, featuring a pagoda, waterfall, koi ponds and the Jingu House Café.
After a busy day exploring San Antonio, retreat to your suite at our relaxing Home2 by Hilton hotel. All suites feature separate living and sleeping areas, and fully equipped kitchens with microwaves and refrigerators. Relax on the comfortable bed and feel at home, with comforts including free WiFi and HDTVs in every suite.
Start your day right with free breakfast at the Inspired Table™. We offer 400 combinations of favorites to choose from, including oatmeal, breakfast sandwiches, fruit and yogurt. Enjoy a soothing swim in our saline pool, or give multi-tasking new meaning at Spin2 Cycle, where you can work out while you run a load of laundry.
Location
Home2 Suites by Hilton San Antonio Riverwalk
118 Soledad Street, San Antonio, TX
78205, United States
Hours
Reviews
4.2
694 reviews
5 stars
413
4 stars
129
3 stars
61
2 stars
36
1 star
55
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near the Riverwalk and other attractions.
Staff Service
Many guests highlighted the friendly and helpful nature of the staff, particularly the valet service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and inadequate housekeeping.
Parking Concerns
Guests expressed dissatisfaction with the high cost and limited options for parking, primarily valet.
Mixed Experiences
While some guests had positive experiences, others reported significant issues with customer service and room conditions.
- RPRicardo Paredes3 days ago4.0Great location. Comfortable rooms. Friendly staff. $10 Flat rate parking in the City Tower garage (on Main Plaza and W Houston st)
- NZnicole ZNov 16, 20255.0This was a good find for a clean, nice hotel that’s reasonably priced along the river. The home2suites shares a building with the Hampton. There was a choice of snacks and waters upon check in with my Hilton status, which I appreciated. The only understandable negative is mandatory valet parking at $50 a night. The decor is very Texas, down to the waffle maker and I’m here for it 🤠
- AAAhmed AlasadNov 3, 20251.0I canceled my reservation because I reserved a room with river view and I paid for a room that had river view so I paid extra and the room they gave me had no river in the view and when I told them she said you can cancel and I asked for a normal room and she said they didn’t have any rooms left
- STSTEPHEN THATCHEROct 31, 20252.0The location itself is good, but it's really loud at all hours of the night. I wasn't able to sleep past 4AM due the trash truck right outside my window every morning. Coffee was old and cold and the shower had zero adjustment... Off or burning hot. The customer service was mixed, initially the you man was great, but the 2 younger females not so much.
- RTRichard TrefftsOct 24, 20252.0Beds were hard, bathroom door didn't stay close and didn't have any kind of lock on it. Digital key did not work in the elevator to get to the room to use the digital key. The weirdest part was this is a split Hampton inn and Home2 suites and the Home2 suites side makes you feel like second fiddle to the Hampton Inn side. This was most evident in the breakfast area . The breakfast side for Hampton inn was fully loaded, and the furniture was better. The Home2 suites side had older-looking furniture (style wise) and a very sparse breakfast. Now why couldn't they just join the two?! Overall was not impressed and will not recommend staying here. I'm scratching home2 suites off the future list as well.
Frequently Asked Questions About Home2 Suites by Hilton San Antonio Riverwalk
What types of rooms and amenities can I expect at Home2 Suites by Hilton San Antonio Riverwalk?
The hotel offers 91 suites featuring separate living and sleeping areas, fully equipped kitchens with microwaves and refrigerators, free WiFi, and HDTVs in every suite.
Is breakfast included with my stay at Home2 Suites by Hilton San Antonio Riverwalk?
Yes, the hotel offers free breakfast with a variety of options including oatmeal, breakfast sandwiches, fruit, and yogurt.
Does the hotel provide facilities for guests with mobility needs?
Yes, the property is mobility accessible and features accessible parking and an accessible elevator.
Are pets allowed at Home2 Suites by Hilton San Antonio Riverwalk?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is there free WiFi available throughout the hotel?
Yes, free WiFi is available in public areas and there are public internet terminals on-site.
Does Home2 Suites by Hilton San Antonio Riverwalk have parking options?
Yes, the hotel offers parking and valet parking services for guests.
Are there fitness or recreation facilities available at the hotel?
Yes, the hotel has a free fitness center and an outdoor saline pool for guest use.
What nearby attractions can I visit before or after my stay at Home2 Suites San Antonio Riverwalk?
Nearby you can explore the San Antonio Riverwalk, the Convention Center, Majestic and Empire Theatres, the Pearl Culinary Institute, the Museum Reach public art, The DoSeum children's museum, and the Japanese Tea Garden with its pagoda, waterfall, koi ponds, and Jingu House Café.
Are there convenient dining and shopping options near the hotel?
Yes, nearby dining options include Mexican Manhattan, The Bistro, Whisky Rose, 1Watson restaurant and cocktail bar, and Subway sandwich shop. For shopping, guests can visit Payless Shoe Source, Texas Western Wearhouse DT, and Western Brands.
Can I find luggage storage services nearby the Home2 Suites by Hilton San Antonio Riverwalk?
Yes, Bounce Luggage Storage - Riverwalk 1 offers luggage storage services near the hotel, which is convenient for travelers before check-in or after check-out.