Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee.
Enjoy home comforts and an excellent location when you stay at Home2 Suites by Hilton San Antonio Lackland SeaWorld. Our all-suite hotel is ideally situated near SeaWorld®, Lackland AFB and Port San Antonio. Enjoy easy access to the NSA/CSS Texas Cryptologic Center, Southwest Research Institute and Texas Biomedical Research Facility.
Our stylish studio and one-bedroom suites offer living areas with full-sized sofa beds, in-suite kitchens with full-size refrigerators, microwaves, sinks and dishwashers, HDTVs and free WiFi. Enjoy free breakfast every day at the Inspired Table™, with over 400 delicious combinations to choose from.
Our Oasis offers a bright, welcoming space for working and socializing. Gather round the fire pit in our outdoor lounge and fire up the grills to enjoy tasty cookout food. Give multi-tasking new meaning at our 24-hour Spin2 Cycle fitness center, where you can work out while you run a load of laundry, or enjoy a soothing swim in the indoor pool.
Location
Home2 Suites by Hilton San Antonio Lackland SeaWorld
9911 Ingram Road, San Antonio, TX
78245, United States
Hours
Reviews
3.8
537 reviews
5 stars
278
4 stars
93
3 stars
37
2 stars
41
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with unclean items and housekeeping.
Breakfast Quality
The breakfast received positive feedback for variety and quality, particularly highlighting staff members who provided excellent service.
Customer Service
While some staff members were noted for their helpfulness and professionalism, there were several complaints about unprofessional behavior and poor customer service experiences.
Security Concerns
Numerous reviews highlighted significant security issues, including vehicle break-ins and thefts, leading to a lack of trust in the hotel's safety measures.
Noise Issues
Several guests reported disturbances from noise, both from other guests and staff, impacting their overall experience.
- SCSilvia Lima CondeJan 3, 20265.0Buena limpieza y comodidad en habitaciones, con todo lo necesario para cocinar, bastante espacioso! El desayuno felicidades por tener bastantes opciones, ideal que hubiera mas tiempo para comer y no a las 10, quizás 10.30 puede ayudar.
- AAABCDec 22, 20255.0Clean room, delicious breakfast, nice service. I love it here. So close to SeaWorld!
- JSJane schifferdeckerDec 11, 20255.0It has been super. I am working on becoming a Diamond Member!!
- DTDominique TrevinoDec 4, 20251.0They wanted 250$ deposit not mentioned until upon Also charging u for parking at last min to charge it to room
- ALAnna LiljenquistDec 2, 20254.0The room was pretty run down and you do have to pay for parking upon arrival. Lobby was clean and breakfast was nice
Frequently Asked Questions About Home2 Suites by Hilton San Antonio Lackland SeaWorld
What types of suites are available at Home2 Suites by Hilton San Antonio Lackland SeaWorld?
The hotel offers stylish studio and one-bedroom suites with living areas, full-sized sofa beds, in-suite kitchens including full-size refrigerators, microwaves, sinks, and dishwashers, HDTVs, and free WiFi.
Is free breakfast available at the hotel?
Yes, free breakfast is available every day with buffet options at the Inspired Table™.
Does the hotel provide accessibility features?
Yes, the hotel has accessible parking, accessible elevators, and is mobility accessible.
Are pets allowed at Home2 Suites by Hilton San Antonio Lackland SeaWorld?
Yes, both cats and dogs are welcome at the hotel.
What amenities are available for fitness and recreation?
The hotel features a free 24-hour fitness center with elliptical machines, treadmills, and free weights, as well as an indoor pool.
Is there parking available at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer contactless check-in or check-out?
Yes, digital guest room keys and contactless check-in or check-out are available.
What nearby hotels are close to Home2 Suites by Hilton San Antonio Lackland SeaWorld?
Nearby hotels include Tru By Hilton San Antonio Lackland SeaWorld, Tru by Hilton, stayAPT Suites San Antonio-Lackland, and Comfort Inn Lackland AFB.
Are there nearby dining options around the hotel?
Yes, nearby dining options include Hooters, Black Bear Diner Monterrey Village, Grand Tequila, Roosters Run, Willie’s Grill & Icehouse, Freebirds World Burrito, Wingstop, PJ's Coffee, and Teriyaki Madness.
What nearby conveniences or services can guests access from the hotel?
Guests can find nearby convenience stores and services such as Circle K, Western Union for money transfer, Navy Federal Credit Union, Redbox rental kiosks, and Royal Slings SaTx car rental agency.