Business Details
About
HotelHilton
Daily Mandatory Charge includes: Destination Charge with premium WiFi; daily $10 food & beverage credit; bicycle rentals; 2 bottled waters daily; 2 s'mores; hotel activities & board games; PressReader access. Mandatory Charge also includes Tourism Public Improvement District & Texas Recovery Fees.
Walk into the Hilton San Antonio Hill Country and the essential elements that make up a true Texas experience are evident. The Hilton San Antonio Hill Country offers a luxurious modern ranch lifestyle. Soaring beamed ceilings, warm rich woods, a massive flagstone fireplace, cozy sofas, plenty of barstools lining the thirty foot curved bar and wide bi-fold doors allowing in the fresh Hill Country air all provide guests with the right ambiance to kick off their boots and stay awhile.
The warmth of The Spur Texas Kitchen & Bar, conveniently located in the heart of the hotel, is so appealing that guests find themselves drawn to it at all times of the day and night. The hotel provides a number of unique guest services including three pools.
Located in the rolling hills dotted with centuries old live oaks and indigenous plants, the Hilton San Antonio Hill Country is just twenty minutes from San Antonio's International Airport, world-famous Riverwalk and historic Alamo. Just one-half mile from Sea World, the Hilton San Antonio Hill Country is an ideal location for endless hours of fun and relaxation. The Hilton San Antonio Hill Country tucked into the rough and rugged Hill Country, offers a gracious blend of Texas hospitality and superior amenities.
All of our well-appointed guest rooms and suites offer a pleasant haven from the stress of the modern world. The handsome rooms are decorated in soothing tones reflective of the Hill Country's natural fauna. The generously sized baths are well-stocked with thick white bath towels and deluxe bath amenities. Suites feature whirlpool baths and rain forest showerheads.
Location
Hilton San Antonio Hill Country
9800 Westover Hills Blvd., San Antonio, TX
78251, United States
Hours
Reviews
3.8
2,229 reviews
5 stars
1,048
4 stars
495
3 stars
245
2 stars
164
1 star
277
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, unclean towels, and reports of bugs in rooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior and lack of responsiveness.
Hidden Fees
Numerous customers expressed frustration over unexpected fees, including parking and resort charges, which were not clearly disclosed at booking.
Dining Experience
Guests found the on-site restaurant to be overpriced with mixed reviews on food quality and service.
Family-Friendly Amenities
The hotel was noted for its family-oriented activities and amenities, particularly the pool area and evening events.
- RBRay Bigonesse3 days ago2.0This is a great hotel. It was quiet and the rooms were really nice. The fires in the courtyard were great, and I got one of the best steaks I've ever had in the restaurant. But they charge $30/day for parking. Why? Because SeaWorld is nearby and they charge an arm and a leg for parking, so this place has to get in on that. It pissed me off that it charges you before you even get out of your car. They don't tell you about this until you're already there. They also charge a $30 "destination fee." Why? Because it's near SeaWorld. Guess what, every hotel in the world is someone's destination, you're just greedy. They don't tell you about this until you're already there. Next time, I'm going to stay one exit up the road, where the hotels are just as nice but they tell you in advance what it's going to cost.
- TLTony Lopez6 days ago2.0Stayed here for NYE/NY 2025/2026 and it was a very underwhelming experience. It does not appear that they do a very good job at cleaning their room as we found a flossing pick on the floor next to one of the beds. I don't know how housekeeping didn't see that. I would definitely not recommend their restaurant, at least not for breakfast. They appeared to be very understaffed. The service was very slow and we had to send back some items. One of us just couldn't eat it. The worst part is that they didn't appeared to care. Not sure what was going on in the kitchen that day. Also, not sure if I misread it somewhere, but the reason I booked here was because I was under the impression that they had a "heated" pool? Not the case at all. Not even their whirlpool was was hot. The location is good, right next to Seaworld and about two blocks from major highway.
- APAndrew PogueDec 26, 20251.0Booked the Presidential Suite through the app. The day of the stay the Hotel switched my room to a King Suite at the same rate. I called the Hotel and they told me my room was unavailable due to some water issue. I told them then they needed to adjust my rate back. I was angry so I called corporate. While on phone with corporate all the sudden the room I booked was available. This bait and switch of Hotel Rooms is an old practice and a tired practice. I cancelled my stay through corporate and booked a different Hotel. Do not stay here, who knows what other amenities they will lie about.
- WWWandererDec 24, 20254.0Pros: They let us check in 2 hrs early because the room was available. Convenient location just across Seaworld. Clean rooms (with balcony). They catered to my request of extra pillows and towels which I requested on the Hilton App upon booking. Quiet. Cons: No complimentary breakfast (but has a restaurant). Shower almost doesn’t drain. We have to turn off the shower and wait for it to slowly drain in between shampoo and wash and rinse. It’s annoying and disgusting. Note: charge 25 dollar parking fee. Not sure if it’s all Hilton that does this because they also have this in the last Hilton hotel we stayed at. Will I come back again? If we go to Seaworld, Yes, for the location and early check in when the room is available. Might check shower drain next time and would request room change if needed. Good thing we only stayed one night.
- HAheidi arauzaDec 19, 20252.0i stay here everytime ive come to san antonio to visit my family since 2023, i’ve never had any issues im a pretty new hilton honors member and am pretty ocd and germophobic but i LOVED this hotel until this most recent experience. I asked for 3 new towels and 2 small washcloths cuz one of our room towels had someone else’s hair in it prior i ignored it and just asked for new towels which i got as i was about to use this washcloth there was a brown stain on it. i washed my body with my hands and then was gonna dry myself before i realized there was someone else’s PUBES wrapped into the fabric of my “clean” towel. i am disgusted and will never be staying here again. for this price im honestly disappointed they can’t have some quality control in their items. the room had crumbs around like they just didn’t vacuum as well as some gunk on the fridge shelf and residue on the side tables. i wish i could upload pictures here because it was pretty gross. sadly starting to go downhill. staff is always super friendly tho! very helpful and usually very accommodating
Frequently Asked Questions About Hilton San Antonio Hill Country
What are the check-in and check-out times at Hilton San Antonio Hill Country?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the Hilton San Antonio Hill Country hotel pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
Does Hilton San Antonio Hill Country offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals on-site.
Are there dining options available at the Hilton San Antonio Hill Country?
Yes, the hotel has 5 restaurants including The Spur Texas Kitchen & Bar and a bar area for guests.
What accessibility features does Hilton San Antonio Hill Country provide?
The hotel has accessible parking, accessible elevators, and is mobility accessible throughout the property.
Does the hotel have swimming pools and fitness facilities?
Yes, Hilton San Antonio Hill Country offers one outdoor pool, a hot tub, and a free fitness center for guests.
Are housekeeping services available during a stay?
Yes, housekeeping services are available during your stay, and there is also self-service laundry on-site.
What payment options are accepted at the Hilton San Antonio Hill Country?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby dining options are available near Hilton San Antonio Hill Country?
Nearby dining options include The Spur Texas Kitchen & Bar, AB Lounge, and Hill Country Cafe, where guests can enjoy local and diverse meals.
What parking options are available near the hotel for guests?
Guests can use self-parking at the hotel and nearby parking facilities like SP+ Parking and SP Plus Parking for convenient access.