Hilton Garden Inn San Antonio Downtown Riverwalk

4.0
1267 reviews

About

Hotel
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee. Located nine miles from San Antonio International Airport, Hilton Garden Inn San Antonio Downtown is situated near corporate offices such as USAA, HVHC, Frost Bank and HEB. Host a small meeting or conference at our hotel and celebrate your success with cocktails at the Garden Grille & Bar, which overlooks Houston Street. Our downtown hotel is a great home base for taking in local attractions including the historic Alamo Mission and the famous River Walk. After your day out, relax on the sun deck near the rooftop pool or work out on the latest cardio and strength machines in the 24-hour fitness center. We also provide a 24-hour business center for your convenience. Let the friendly team at the Hilton Garden Inn San Antonio Downtown hotel show you what hospitality means in Texas.

Location

Hilton Garden Inn San Antonio Downtown Riverwalk
408 East Houston Street, San Antonio, TX
78205, United States

Hours

Reviews

4.0
1,267 reviews
5 stars
682
4 stars
270
3 stars
114
2 stars
78
1 star
123

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being close to the Riverwalk, Alamo, and various attractions.

Staff Service

Many reviews highlight the friendly and helpful staff, particularly the valet team, with specific mentions of individuals like Q and Armando.

Cleanliness Issues

Several customers reported cleanliness problems in their rooms, including unclean sheets and bathrooms.

Valet Parking

Valet service is noted as convenient but expensive, with some complaints about the safety of parked vehicles.

Room Quality

Guests mentioned issues with room maintenance, such as broken appliances and insufficient cleaning.
  • MM
    Mark
    1 day ago
    5.0
    Took the family on a vacation and this is such an Amazing Hotel. The service, the valet parking was so good and just overall a great experience. This hotel is so close to everything like The Riverwalk and The Alamo. Will definitely be staying there again when we visit.
  • FG
    family Gaming
    3 days ago
    1.0
    If I can give it zero Stars I would the parking is horrible the customer service is even worse there was a lady there I did not get her name big frame dark skin blonde hair shoulder length she looked at me from head to toe very judgemental she very rude
  • AC
    Alex Castro
    5 days ago
    2.0
    We called ahead to ensure there was parking for our truck and 6x10 cargo trailer. Answer was yes, it’s on site and well patrolled so no worries….made reservation and checked in. Found out parking really isn’t “on-site” (see photo) and not really in a great location. With valuables in trailer it was a huge target and honestly didn’t really relax worried about trailer. No discounts on parking and I had to drive to lot, walk back and forth to lot. No soap in room, coffee was out at check in and no rush to make more, watered down coffee in the AM. Room was nice, location is good. But for all the added fees that don’t get advertised (see photo) be ready for costs to jump. Also got charged $12 twice from “garden market” and they wouldn’t take it off.
  • EC
    Elisabeth Connell
    Nov 13, 2025
    5.0
    First of all, don’t take 35 from Austin to get here. Second of all, if you do make that mistake, you better hope Q is at the valet to greet you and make it all better. He brought my road rage down from a 15 to a -1, took care of my aggressively-friendly dog while I unloaded the car, got us a luggage cart and escorted us up to the lobby, then directed me to the Rose next door for dinner, live music, and delicious drinks. 🥳😎 A1 day one right there, and everyone else I’ve interacted with thus far has been equally gracious and helpful. Enthusiastic 11/10 from this elder millennial princess. Thank you, Q!
  • SS
    Shaeleigh
    Nov 11, 2025
    5.0
    So I’m currently writing this in the lobby but this hotel was excellent! I highly recommend it, the location is perfect. Literally right next to the river walk, so many restaurants and your doorstep! Also you can see the Alamo from the roof top. Great room service, everyone is kind and even when the people I was with were a little bit needy. But all of the staff were great! If you’re on the fence about reserving I would suggest you go ahead and do it. One thing to note was that the rooms are very compact and not very large. But if you want a comfortable bed, a nice tv and fast A/C system, I would suggest booking it!

Frequently Asked Questions About Hilton Garden Inn San Antonio Downtown Riverwalk

What are the check-in and check-out times at Hilton Garden Inn San Antonio Downtown Riverwalk?

Check-in time is 3:00 PM and check-out time is 12:00 PM at the Hilton Garden Inn San Antonio Downtown Riverwalk.

Is parking available at the Hilton Garden Inn San Antonio Downtown Riverwalk?

Yes, parking and valet parking services are available at the hotel.