Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee.
Conveniently located off I-10, Hampton Inn & Suites San Antonio Northwest/Medical Center is just moments from the San Antonio Medical Center and only a few blocks from the United Services Automobile Association (USAA). Guests at this San Antonio, Texas, hotel can enjoy easy access to a wealth of retail, dining and entertainment opportunities. Discover fantastic shops, restaurants and nightlife in downtown San Antonio: explore the charming, leafy San Antonio River Walk and visit the most famous historical site in Texas: the Alamo. Treat the kids to a fun day out at SeaWorld San Antonio or Six Flags Fiesta Texas - easily reached from our friendly hotel in San Antonio, TX.
Feel at home in a spacious guest room or suite and enjoy modern amenities including a microwave and a mini-refrigerator. Check emails with free WiFi at the ergonomic desk, watch movies on the flat-screen TV and sleep soundly on the clean and fresh Hampton bed®.
Join us each morning for Hampton’s free hot breakfast buffet, offering everything from hot items to light, continental favorites. Our 24-hour Suite Shop stocks a variety of drinks, snacks and sundries. Exercise at this hotel in San Antonio, TX, in the free fitness center or refresh with a dip in the indoor swimming pool. Our modern meeting room is ideal for events for up to 40 people. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hampton Inn & Suites San Antonio Northwest/Medical Center
11426 Ih-10 West, San Antonio, TX
78230, United States
Hours
Reviews
3.9
1,373 reviews
5 stars
688
4 stars
293
3 stars
137
2 stars
89
1 star
166
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported rude and unprofessional behavior, particularly at the front desk.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, mold in showers, and unclean bedding.
Safety Concerns
Numerous guests reported vehicle break-ins and a lack of security measures, leading to feelings of unsafety during their stay.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others noted that food ran out quickly and was not replenished.
Room Conditions
Guests reported various issues with room conditions, including uncomfortable beds, malfunctioning appliances, and noise disturbances.
- GRGloria RemijioDec 29, 20255.0This Hampton Inn is close to the medical centers, very clean, and Dinesh and Sid at the front desk provide outstanding customer service.
- LWLea WilsonDec 28, 20255.0Danny and Sid are always super friendly and welcoming when I stay here for traveling for work. They are very accommodating and attentive, making my stay that much more enjoyable. Every time I need to travel into SA for work, I will be staying here! I am also able to walk to my work and several nearby restaurants from this location which has been very refreshing.
- PSPaul SorensenDec 21, 20251.0Worst Hampton Inn I stayed in. Beds are horrible. My granddaughter got multiple bites from fire ants in the indoor swimming pool? No apology from any staff. Should get at least a $100.00 credit. Dont stay here. Waste of money
- MSMitzi SantlebenDec 19, 20254.0One of the nice Hampton Inns I've been to. Room was large enough for.my 91 year old momma to get around , comfortable, and pretty clean. Breakfast was also a nice buffet of a variety of foods. Kudos to you for the good service!!!
- DDDaniel DentonDec 14, 20253.0Other than the cockroach iny shower the location was very quiet and they had a great breakfast and the staff was very friendly they even offered to switch my rooms after I said there was a cockroach but I was already comfortable there and unpacked
Frequently Asked Questions About Hampton Inn & Suites San Antonio Northwest/Medical Center
What accessibility features does Hampton Inn & Suites San Antonio Northwest/Medical Center offer?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with my stay at the hotel?
Yes, the hotel offers a free hot breakfast buffet with a variety of options each morning.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are pets allowed at the Hampton Inn & Suites San Antonio Northwest/Medical Center?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer parking facilities?
Yes, there is free self-parking available for guests.
Are there fitness and recreational facilities at the hotel?
Guests can enjoy a free fitness center, indoor swimming pool, and a hot tub at the hotel.
Is there a business center or meeting rooms available?
Yes, the hotel features a business center and one meeting room suitable for events up to 40 people.
How can guests book a room at Hampton Inn & Suites San Antonio Northwest/Medical Center?
Guests can conveniently book rooms via the Hilton app or through the hotel's official website.
What nearby places of interest can I visit around the hotel?
Nearby, you can visit the San Antonio Medical Center, USAA offices, and enjoy entertainment at downtown San Antonio including the River Walk and the Alamo. For family fun, SeaWorld San Antonio and Six Flags Fiesta Texas are easily accessible.
Are there any nearby hotels or accommodations near Hampton Inn & Suites San Antonio Northwest/Medical Center?
Yes, nearby hotels include Springhill Hotel Medical Center and Comfort Suites Medical Center Near Six Flags, offering additional lodging options in the area.
What nearby dining options are available around the hotel?
Nearby dining options include the Springhill Hotel Medical Center's Indian restaurant and The Vegan Spot cafe, perfect for guests seeking vegetarian-friendly meals.