Business Details
About
Hotel
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee and Texas Recovery Fee.
Conveniently located off I-10, Hampton Inn & Suites San Antonio Northwest/Medical Center is just moments from the San Antonio Medical Center and only a few blocks from the United Services Automobile Association (USAA). Guests at this San Antonio, Texas, hotel can enjoy easy access to a wealth of retail, dining and entertainment opportunities. Discover fantastic shops, restaurants and nightlife in downtown San Antonio: explore the charming, leafy San Antonio River Walk and visit the most famous historical site in Texas: the Alamo. Treat the kids to a fun day out at SeaWorld San Antonio or Six Flags Fiesta Texas - easily reached from our friendly hotel in San Antonio, TX.
Feel at home in a spacious guest room or suite and enjoy modern amenities including a microwave and a mini-refrigerator. Check emails with free WiFi at the ergonomic desk, watch movies on the flat-screen TV and sleep soundly on the clean and fresh Hampton bed®.
Join us each morning for Hampton’s free hot breakfast buffet, offering everything from hot items to light, continental favorites. Our 24-hour Suite Shop stocks a variety of drinks, snacks and sundries. Exercise at this hotel in San Antonio, TX, in the free fitness center or refresh with a dip in the indoor swimming pool. Our modern meeting room is ideal for events for up to 40 people. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hampton Inn & Suites San Antonio Northwest/Medical Center
11426 Ih-10 West, San Antonio, TX
78230, United States
Hours
Reviews
3.9
1,362 reviews
5 stars
682
4 stars
292
3 stars
135
2 stars
89
1 star
164
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Dinesh, Brittany, and Clarissa for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, hair in showers, and unclean common areas, indicating a need for improved housekeeping.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others reported shortages and poor quality, suggesting inconsistency in breakfast service.
Safety Concerns
Numerous reviews raised alarms about vehicle break-ins and safety issues in the parking lot, with guests expressing dissatisfaction over the lack of security measures.
Room Conditions
Guests reported various issues with room conditions, including uncomfortable beds, malfunctioning amenities, and unpleasant odors, indicating a need for maintenance and updates.
- CNCraig Bubba Norton1 day ago5.0Hands down the friendliest Hampton Inn staff that I’ve ever enjoyed
- TBTamara Barbery3 days ago5.0We want to give a thousand Kudos to Dinesh for his bright sunny smile. As soon as we walked it was like a magnet that instantly drew me to him & giving back the big smile & kindness in return. He jumped in & filled in for the food prep. What a joy to still see joy in a young man’s heart & willing to serve ❤️ May the LORD BLESS Dinesh with a beautiful life. T -n- T Barbery Austin, TX
- JLJosh LiraNov 11, 20255.0Great hotel great location great staff great head manager great cleaning services great breakfast great workers great name Hampton inn keep up the good work Hampton inn San Antonio TX
- MAMs. AdNov 5, 20255.0Was almost going to lose my reservation because of my travels but the staff here was so sweet about it. Idk who was working around midnight 11/4 but she was the sweetest ever! It was a nice and quiet stay with overall the free breakfast in the morning. Thank you 🙏
- TPTambi ParkerOct 23, 20253.0Location is very difficult to find with Google maps. Twice I was sent way past the location and searching on the wrong side of the freeway. My room was located towards the front of the facility. The freeway traffic noise was ridiculous - no soundproofing. The freeway construction was 24/7 - no advance warning and no white noise. The people in the room next to us came in loud and extremely chatty at 2 AM. They went in and out of two rooms with no regards for sleeping guests - doors closing hard, talking loud, kids squealing and running 🙄 We switched tv remotes multiple times with no luck. Finally had a hotel employee come upstairs only to discover the cable wasn't attached to the TV. She had it on a cartoon and left. Again, the remote didn't freaking work...
Frequently Asked Questions About Hampton Inn & Suites San Antonio Northwest/Medical Center
What accessibility features does Hampton Inn & Suites San Antonio Northwest/Medical Center offer?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with my stay at the hotel?
Yes, the hotel offers a free hot breakfast buffet with a variety of options each morning.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are pets allowed at the Hampton Inn & Suites San Antonio Northwest/Medical Center?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer parking facilities?
Yes, there is free self-parking available for guests.
Are there fitness and recreational facilities at the hotel?
Guests can enjoy a free fitness center, indoor swimming pool, and a hot tub at the hotel.
Is there a business center or meeting rooms available?
Yes, the hotel features a business center and one meeting room suitable for events up to 40 people.
How can guests book a room at Hampton Inn & Suites San Antonio Northwest/Medical Center?
Guests can conveniently book rooms via the Hilton app or through the hotel's official website.
What nearby places of interest can I visit around the hotel?
Nearby, you can visit the San Antonio Medical Center, USAA offices, and enjoy entertainment at downtown San Antonio including the River Walk and the Alamo. For family fun, SeaWorld San Antonio and Six Flags Fiesta Texas are easily accessible.
Are there any nearby hotels or accommodations near Hampton Inn & Suites San Antonio Northwest/Medical Center?
Yes, nearby hotels include Springhill Hotel Medical Center and Comfort Suites Medical Center Near Six Flags, offering additional lodging options in the area.
What nearby dining options are available around the hotel?
Nearby dining options include the Springhill Hotel Medical Center's Indian restaurant and The Vegan Spot cafe, perfect for guests seeking vegetarian-friendly meals.