Business Details
About
HotelHampton Inn
Welcome to San Antonio and the Hampton Inn and Suites Experience. Where it's all about you.
You'll find yourself surrounded by all the comforts of home. Our hotel hosts guest rooms that blend casual comfort with a modern flair. We offer a variety of room types, each furnished with the Clean and Fresh Hampton Bed King Study with Sofabeds, King Studio Suites, Double Queen Suites, as well as Accessible Rooms. Enjoy a vigorous workout in our fitness center, equipped with personal viewing screens and free weight dumbbells. Swim laps in our indoor pool and relax in the hot tub. Keep up with your work in our business center 24/7. Enjoy the tasty delights in our Suite Shop. We also offer free parking.
Each of our guest rooms include 50-inch LED TVs, wired and wireless internet access, iron and ironing boards, hair dryers, speaker phones, alarm clock radios with MP3 jacks, wall mounted thermostat with climate control, curved shower rods, coffee makers, refrigerators and microwave ovens.
As always with the Hampton Experience.
Location
Hampton Inn & Suites San Antonio/Northeast I-35
6718 N Interstate 35, San Antonio, TX
78218, United States
Hours
Reviews
4.0
806 reviews
5 stars
424
4 stars
180
3 stars
89
2 stars
31
1 star
82
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and bugs.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported rude service and poor management responses.
Noise Complaints
Many guests experienced significant noise disturbances from trains and other guests, impacting their sleep quality.
Renovation Concerns
Several reviews mentioned ongoing renovations that contributed to a poor experience, with guests noting construction dust and disarray.
Customer Service Problems
Multiple guests reported issues with customer service, including unhelpful responses to complaints and difficulties with billing.
- JPjay patelDec 20, 20255.0It’s good experience
- JCJeff CorbettDec 3, 20251.0The “cockroach hotel”… I travel for business frequently. This was my first time in this hotel and it is in the top 3 worst. I stayed on the third floor and the trampling feet from above was like being in a bad basement apartment. The first morning one of the towels had a massive black hair on it, another a stain.. I figured I will let it be and have room service change it out while I was at meetings… no room service came so I had to request new towels. The next morning I was treated to a massive cockroach in the shower and another on the bathroom counter. I wish I was able to upload the pictures
- DHDaniel HarrisNov 6, 20251.0Imagine paying 300$ to stay for 2 nights and be woke up out of your sleep because someone said they can hear your tv by the front desk but I can hear people walking around and talking so clearly it ain’t that loud stop putting people next to each other when you are not at full capacity
- MMMatthew MontgomeryNov 2, 20255.0We had issues with our car window being off track and the very warm and kind security guy James waited by our vehicle all night to make sure our belongings were safe THANK YOU JAMES!, take care of this man Hampton
- EREddie RodriguezOct 28, 20252.0We got this place because it looks nice in the pics of their site. They fail to let you know it’s currently under construction. There is dust everywhere. The lobby is currently filled with construction items and has plastic covering the entrance to it. The elevators are filthy for the construction. The makeshift breakfast area is also very dirty. If you’re a light sleeper don’t stay here. You can literally hear every car passing by. Oh yeah, the train blaring the horn twice in the middle of the night. The elevators was having trouble operating. I can keep going but I think I make my point. I even let management know about how bad it was. He said that the main contractor is not here so the workers pretty much do whatever. The employees were nice though. Maybe when they finish remodeling it will be a better experience
Frequently Asked Questions About Hampton Inn & Suites San Antonio/Northeast I-35
What types of rooms are available at Hampton Inn & Suites San Antonio/Northeast I-35?
The hotel offers King Study rooms with sofabeds, King Studio Suites, Double Queen Suites, and Accessible Rooms.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does Hampton Inn & Suites San Antonio/Northeast I-35 provide free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas, along with a public internet terminal.
Is parking available at the hotel and is there a charge?
Free self-parking is available for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What fitness and recreation facilities does the hotel offer?
Guests can enjoy a free fitness center with equipment including elliptical machines and treadmills, an indoor pool, and a hot tub.
Does the hotel support eco-friendly or sustainability programs?
Yes, the hotel holds ISO14001 and ISO50001 certifications, participates in food waste reduction and linen reuse programs, uses energy conservation practices, and provides eco-friendly toiletries.
What are the check-in and check-out times at Hampton Inn & Suites San Antonio/Northeast I-35?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Are there any meeting or business facilities available at the hotel?
Yes, the hotel has one meeting room and a 24/7 business center for guests.
What nearby places of interest can guests visit around Hampton Inn & Suites San Antonio/Northeast I-35?
Guests can visit nearby churches such as Revelation Christian Church and Alamo City Church, enjoy gaming at I 35 Bingo Hall, or explore landmarks like Iconic at The Station and The Oaks of Terrell Hills. These locations provide opportunities for spiritual visits, entertainment, and local sightseeing before or after your stay.