Business Details
About
Hotel
Welcome to San Antonio and the Hampton Inn and Suites Experience. Where it's all about you.
You'll find yourself surrounded by all the comforts of home. Our hotel hosts guest rooms that blend casual comfort with a modern flair. We offer a variety of room types, each furnished with the Clean and Fresh Hampton Bed King Study with Sofabeds, King Studio Suites, Double Queen Suites, as well as Accessible Rooms. Enjoy a vigorous workout in our fitness center, equipped with personal viewing screens and free weight dumbbells. Swim laps in our indoor pool and relax in the hot tub. Keep up with your work in our business center 24/7. Enjoy the tasty delights in our Suite Shop. We also offer free parking.
Each of our guest rooms include 50-inch LED TVs, wired and wireless internet access, iron and ironing boards, hair dryers, speaker phones, alarm clock radios with MP3 jacks, wall mounted thermostat with climate control, curved shower rods, coffee makers, refrigerators and microwave ovens.
As always with the Hampton Experience.
Location
Hampton Inn & Suites San Antonio/Northeast I-35
6718 N Interstate 35, San Antonio, TX
78218, United States
Hours
Reviews
4.0
800 reviews
5 stars
421
4 stars
179
3 stars
89
2 stars
30
1 star
81
What are people saying?
AI-generated from recent customer reviews
Renovation Issues
Many guests reported ongoing renovations that negatively impacted their stay, with rooms in disarray and essential amenities not functioning.
Cleanliness Concerns
Numerous reviews highlighted issues with cleanliness, including dirty rooms, mold in bathrooms, and reports of bed bugs.
Customer Service
While some guests praised the staff for being friendly and accommodating, others experienced rude service and unhelpful responses to complaints.
Noise Problems
Guests frequently mentioned noise disturbances from trains and other sources, making it difficult to sleep.
Amenities and Maintenance
Several reviews noted that amenities like the pool and gym were not well-maintained, with broken equipment and cold water.
- DHDaniel HarrisNov 6, 20251.0Imagine paying 300$ to stay for 2 nights and be woke up out of your sleep because someone said they can hear your tv by the front desk but I can hear people walking around and talking so clearly it ain’t that loud stop putting people next to each other when you are not at full capacity
- MMMatthew MontgomeryNov 2, 20255.0We had issues with our car window being off track and the very warm and kind security guy James waited by our vehicle all night to make sure our belongings were safe THANK YOU JAMES!, take care of this man Hampton
- EREddie RodriguezOct 28, 20252.0We got this place because it looks nice in the pics of their site. They fail to let you know it’s currently under construction. There is dust everywhere. The lobby is currently filled with construction items and has plastic covering the entrance to it. The elevators are filthy for the construction. The makeshift breakfast area is also very dirty. If you’re a light sleeper don’t stay here. You can literally hear every car passing by. Oh yeah, the train blaring the horn twice in the middle of the night. The elevators was having trouble operating. I can keep going but I think I make my point. I even let management know about how bad it was. He said that the main contractor is not here so the workers pretty much do whatever. The employees were nice though. Maybe when they finish remodeling it will be a better experience
- MCMichael CoilOct 22, 20253.0That dang train makes it difficult to sleep at night
- KSK S:1115Oct 9, 20252.0As a Hilton diamond member, I stay at many Hilton properties. I am usually very happy with Hampton properties in general. This hotel should have done one of two things; either put in big red letters on the reservation page that they are going through major renovations, or just keep it closed until renovations are further along. This was a miserable stay. The renovations make it look like a skeleton of a property. The rooms are in disarray and disrepair. Few things worked such as lamps, light switches, plumbing, etc. This is San Antonio, Texas, which even in early October temperatures can be in the high 90s, and there is not a single working ice machine on the entire property. I even came to the front desk and asked if there was someway to get ice and she just shook her head now. Pieces of the wall in the hallways were cut out with wires hanging out. Room numbers looked like they were masking tape and sharpie, and the elevators were nothing but cardboard pieces over all sides. I understand properties need to be renovated, but this one was being gutted all the while charging people full price to stay there. I almost never give a Hilton property a bad review, but this one was beyond bad.
Frequently Asked Questions About Hampton Inn & Suites San Antonio/Northeast I-35
What types of rooms are available at Hampton Inn & Suites San Antonio/Northeast I-35?
The hotel offers King Study rooms with sofabeds, King Studio Suites, Double Queen Suites, and Accessible Rooms.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does Hampton Inn & Suites San Antonio/Northeast I-35 provide free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas, along with a public internet terminal.
Is parking available at the hotel and is there a charge?
Free self-parking is available for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What fitness and recreation facilities does the hotel offer?
Guests can enjoy a free fitness center with equipment including elliptical machines and treadmills, an indoor pool, and a hot tub.
Does the hotel support eco-friendly or sustainability programs?
Yes, the hotel holds ISO14001 and ISO50001 certifications, participates in food waste reduction and linen reuse programs, uses energy conservation practices, and provides eco-friendly toiletries.
What are the check-in and check-out times at Hampton Inn & Suites San Antonio/Northeast I-35?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Are there any meeting or business facilities available at the hotel?
Yes, the hotel has one meeting room and a 24/7 business center for guests.
What nearby places of interest can guests visit around Hampton Inn & Suites San Antonio/Northeast I-35?
Guests can visit nearby churches such as Revelation Christian Church and Alamo City Church, enjoy gaming at I 35 Bingo Hall, or explore landmarks like Iconic at The Station and The Oaks of Terrell Hills. These locations provide opportunities for spiritual visits, entertainment, and local sightseeing before or after your stay.