Hampton Inn & Suites San Antonio Brooks City Base

4.2
777 reviews
Get DirectionsCallWebsite

Business Details

8202 City Base Landing, San Antonio, TX
78235, United States
(210) 333-4800
https://www.hilton.com/en/hotels/satbchx-hampton-suites-san-antonio-brooks-city-base/

About

Hotel
Daily Mandatory Charge includes: Tourism Public Improvement District Fee. Experience San Antonio from our Hampton Inn & Suites San Antonio Brooks City Base, just minutes from downtown San Antonio and the River Walk. Less than 30 minutes from San Antonio International Airport, our location makes it easy to get around the city. Start your day with free hot breakfast served daily from 6 am 10 am. Get work done in your room with free WiFi at the large workstation with ergonomic chair or in the business center, open 24-hours. Choose a room or suite with one king- or two queen-sized beds. Maintain your workout routine in our fitness center. Soak in the warm Texas sun at our year-round outdoor pool. Plan your next San Antonio event in our flexible meeting rooms full of natural light. This space accommodates up to 50 people, ideal for training, luncheons and small receptions. Your guests will appreciate our proximity to area attractions and dining options.

Location

Hampton Inn & Suites San Antonio Brooks City Base
8202 City Base Landing, San Antonio, TX
78235, United States

Hours

Reviews

4.2
777 reviews
5 stars
474
4 stars
152
3 stars
64
2 stars
22
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Theresa and Jasmin for their exceptional service.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty rooms, unclean bathrooms, and unpleasant odors, indicating a need for better housekeeping.

Room Condition

Guests reported that many rooms were outdated and in need of repairs, with issues such as broken fixtures and musty smells.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it below average compared to other hotels.

Security Concerns

Multiple reviews mentioned security issues, particularly regarding vehicle break-ins in the parking lot, leading to dissatisfaction with safety measures.
  • KG
    Kris Garcia
    Oct 28, 2025
    5.0
    What to say except clean and close to location for work. Comvient parking. Room was clean somewhat renovated. Yes may have some quirks but overall would recommend staying here. Has nice clean large pool. Breakfast was great everyday something new. Always greeted with a smile and helpful staff.
  • DM
    D. M.
    Oct 24, 2025
    5.0
    Mrs. Sonia is such a wonderful lady and she is great at her job. We have never had anyone go above and beyond the way she did. Her energy was great anyone who has the pleasure to meet her will be blessed. We definitely will be going back and hope to see you on our next stay. Thank you Mrs. Sonia for making our stay such a pleasure. Good Bless you and your family.
  • SS
    Stephen Seddig
    Oct 21, 2025
    5.0
    Had a minor problem with my room and Jasmine took care of me!
  • RC
    Rose Ceniceros
    Oct 14, 2025
    5.0
    Excellent customer service. I enjoyed my stay.
  • EH
    Ellie Haven
    Oct 4, 2025
    1.0
    I stay at a ton of Hilton locations and this one is below par. My room had numerous repairs needed. Window shades broken, shower knob literally fell off, musty and smelled smoked in, checked out with the front desk and was never checked out. Charged an extra day.
Read more reviews on Google

Frequently Asked Questions About Hampton Inn & Suites San Antonio Brooks City Base

What are the check-in and check-out times at Hampton Inn & Suites San Antonio Brooks City Base?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Hampton Inn & Suites San Antonio Brooks City Base.

Is there free WiFi available for guests at this hotel?

Yes, the hotel offers free WiFi available in public areas and guest rooms.