Business Details
About
HotelEmbassy Suites
Daily Mandatory Charge includes: San Antonio Tourism PID Fee
Welcome to Embassy Suites by Hilton San Antonio Brooks City Base Hotel & Spa. Our contemporary, all-suite hotel is located in a thriving commercial area, just 11 minutes from the famed Alamo and downtown San Antonio. Explore attractions such as the San Antonio Riverwalk and San Antonio Missions - a UNESCO World Heritage Site. We are also just 25 minutes from San Antonio International Airport.
Make yourself at home in one of our spacious suites. Each homelike suite features a separate living room with sofa sleeper, a work desk, and a wet bar area with mini-fridge, microwave and coffeemaker. Surf the web with WiFi and stay entertained with movies on the HDTV. Keep fit in the fitness center or swim lengths in the outdoor pool. Our full-service spa also offers the perfect spot to unwind and indulge in a treatment or two.
If you’re planning an event, we offer 20,000 sq. ft. of flexible meeting space, including executive boardrooms and an IT oasis. Plan your dream wedding for up to 500 guests in our grand ballroom or choose a smaller space for a more intimate function.
Each morning you’ll enjoy our complimentary cooked-to-order breakfast in Nineteen17, as well as a-la-carte options for lunch and dinner. Enjoy a pizza, prepared with local ingredients and house herbs, from our pizza oven or choose meats from the rotisserie or grill. Relax with your favorite drink at the bar or simply stock up on snacks from our Gourmet-to-Go shop to enjoy in your suite.
Location
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
7610 South New Braunfels, San Antonio, TX
78235, United States
Hours
Reviews
4.5
1,843 reviews
5 stars
1,370
4 stars
291
3 stars
74
2 stars
39
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast.
Cleanliness
While most guests found the hotel clean and well-maintained, some reported issues with dirty rooms upon check-in.
Breakfast Quality
The breakfast received high marks for variety and quality, especially the made-to-order omelet station.
Noise Issues
Several guests complained about noise disturbances from other rooms and events, impacting their overall experience.
Security Concerns
There were multiple reports of vehicle break-ins and thefts in the parking lot, raising concerns about safety.
- CWChassity WyattJan 1, 20261.0Owner and workers very rude !!!!
- YZYufei ZhuDec 27, 20252.0Good breakfast, good service, but they put a room directly above compressor of entire building, you can hear humming and feel the vibrations thru the window, why would you put a room at this location of the building?
- VVVinnyDec 22, 20255.0Robert at the front desk greeted us and made sure we were taken care of. Hotel is awesome as well
- P2P3NNY L33 S. #2Dec 20, 20255.0My favorite suite in all San Antonio and the beds are the best with Big window views.it was so peaceful. Check out was at 2pm❤️🔥🙏🏼 . Ask for extra pillows if ur alone..🤗
- EMEliza MorenoDec 20, 20252.0We got here from a long day of shopping to check into a dirty room. Called front desk to and lady said to go back downstairs then to haul everything back downstairs to get new key for another room was just exhausting. Staff was great! Although housekeeping should recheck their work.
Frequently Asked Questions About Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
What are the check-in and check-out times at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free WiFi and where is it available?
Yes, free WiFi is available in public areas, and there is a public internet terminal.
Are pets allowed at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included with the stay at the hotel?
Yes, a complimentary cooked-to-order breakfast is available each morning.
Does the hotel provide accessible parking and elevator facilities?
Yes, accessible parking and an accessible elevator are provided for guests.
What amenities are available for fitness and relaxation at the hotel?
The hotel features a free fitness center, an outdoor pool, and a full-service spa for relaxation.
Is the hotel family-friendly and what kid activities are available?
Yes, the hotel is kid-friendly and offers kid activities to keep young guests entertained.
What dining options are available nearby Embassy Suites by Hilton San Antonio Brooks Hotel & Spa?
Nearby dining options include Nineteen17 restaurant, 1917 Restaurant offering American buffet, BJ's Restaurant and Brewhouse, Outback Steakhouse, and several fast casual spots like Salad and Go and Killer Burger.
How can guests travel to the hotel using public transportation?
Guests can use the nearby Brooks Transit Center, a bus station that provides convenient public transportation access to the hotel.
What nearby places can guests visit to enjoy beauty and wellness services?
Guests can visit nearby places such as eforea spa, Linda's De Novo Hair Design, Brooksnails & Spa, and The Joint Chiropractic for various beauty and wellness treatments.