Business Details
About
HotelEmbassy Suites
Daily Mandatory Charge includes: 1.25% required Tourism Fees (Destination marketing fees, TPID)
The Embassy Suites San Antonio Airport hotel offers a complete full-service, all-suite experience in a prime locale. We’re just half a mile from San Antonio Airport and seven miles from downtown. Travel Texas and reserve your stay at this San Antonio hotel to experience the luxury of spacious two-room suites and extensive amenities. Enjoy attentive service from our professional staff, perfect for San Antonio, Texas vacations.
Centrally located, this deluxe hotel offers convenient access to the city's most popular attraction including AT&T Center, the Alamo, North Star Mall, Riverwalk/Downtown, San Antonio Zoo, Seaworld, Six Flags Fiesta Texas, Splashtown USA, Trinity University, and University of Texas at San Antonio.
When searching for hotels near San Antonio airport, choose this Embassy Suites hotel and return to our relaxing San Antonio lodging to unwind after a day of thrilling activities.
Location
Embassy Suites by Hilton San Antonio Airport
10110 US-281, San Antonio, TX
78216, United States
Hours
Reviews
4.2
2,236 reviews
5 stars
1,318
4 stars
507
3 stars
174
2 stars
101
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many guests praised the friendly and helpful staff, particularly highlighting individuals like Sal, Jesse, and Athena for their exceptional service.
Breakfast Experience
The complimentary breakfast, especially the made-to-order omelettes, received high marks from numerous customers, contributing positively to their overall experience.
Room Condition
Several reviews noted that the rooms were outdated and in need of maintenance, with issues such as broken appliances, cleanliness concerns, and uncomfortable furniture.
Parking Issues
Guests expressed dissatisfaction with the new parking fees and the lack of security, with multiple reports of vehicle break-ins in the hotel parking lot.
Customer Service Concerns
There were significant complaints regarding poor customer service, particularly in handling issues related to room assignments and maintenance problems.
- AAAiesha Applewhite2 days ago5.0I enjoyed the classic ambiance of the Hotel and the customer service was excellent from check-in to check-out. My room was clean and prepared for us to have a comfortable stay. The restaurant and breakfast was professional and made with great detail to presentation and culinary skills. If I must offer any feedback back to a future guest; be sure to be prepared to pay for parking and be sure to put your ‘Do Not Disturb’ sign on your door if you plan to sleep in until check out at noon.
- DJDavid JohnsonJan 1, 20264.0cushions on the sofas need to be replaced. It feels like sitting on wood. Rooms have mini fridges and microwaves. Two tvs and a wet bar. Breakfast was very good. Parking is $11.00 per day per ROOM and not per vehicle. So if you have guests you only have to pay for the parking for one vehicle. Elevators all working and move quickly.
- SRSean RameyDec 28, 20253.0Paid parking, dirty entry, incomplete room setup. Thankfully it was only one night.
- VMVeronica McJunkinsDec 27, 20255.0My family and I loved the hotel we stayed in the connecting suite it was exactly what we needed. The staff was amazing from the woman in the front desk to the amazing cooks in the morning! Thank you we will be returning soon!
- R9RMA 9056Dec 11, 20255.0Excellent service all around, especially for it's price. Special props to Jesse. Great bartender. Courtney as well. Very helpful and informative. Great omelets for breakfast. Love the happy hour special. Dinner prices match quality, it's pricy but it's damn good. Maids took great care of my room. Room size was great; thought I was sharing a bathroom, not realizing the space was all mine. Overall; exceptionally good for the pricing. Fell like a Elite on a middle class budget I guess.
Frequently Asked Questions About Embassy Suites by Hilton San Antonio Airport
What type of rooms does Embassy Suites by Hilton San Antonio Airport offer?
The hotel offers spacious two-room suites providing a full-service all-suite experience.
Is there free breakfast available at the hotel?
Yes, free breakfast is available for all guests during their stay.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there any fitness or recreational facilities at the hotel?
Yes, there is a free fitness center, an indoor pool, and a hot tub available for guests.
What accessibility features does the hotel offer?
The hotel features accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel provide shuttle services to the airport?
Yes, a free airport shuttle is available to and from the hotel.
Are there restaurants nearby that guests can visit?
Yes, nearby is E'terie, an American restaurant and cocktail bar, and Kettle & Wok, offering Asian cuisine and cafe options.
Where can guests rent a car near the hotel?
Enterprise Rent-A-Car and Enterprise Truck Rental are located nearby to provide car and truck rental services.
Are there any nearby banks or financial services for guest convenience?
Yes, Security Service Federal Credit Union and Wallis Bank are nearby for financial services and ATM access.