DoubleTree by Hilton San Antonio Northwest

4.3
492 reviews

About

Hotel
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District Fee. Welcome to DoubleTree by Hilton San Antonio Northwest, ideally located in near popular entertainment and shopping options as well as Six Flags Fiesta Texas® and The University of Texas San Antonio. Come experience a wonderful stay. We have 3 meeting venues including larges flexible spaces of 2,400 sq. ft. and 1,000 sq. ft. as well as a 250 sq. ft. board room. Our San Antonio hotel is a great place for your next event or small meeting. We look forward to greeting you with a warm DoubleTree Chocolate Chip Cookie when you check in to our San Antonio hotel. Relax in a guest room featuring complimentary WiFi, a 50-inch HDTV, spacious work desk and modern décor. Upgrade to get a more spacious room with an even larger work area. Lounge by the outdoor heated pool in a cabana, enjoy a dinner at our restaurant with outdoor and indoor seating or if you’re in a hurry, stop by our 24-hour convenience shop.

Location

DoubleTree by Hilton San Antonio Northwest
6809 North Loop 1604 W, San Antonio, TX
78249, United States

Hours

Reviews

4.3
492 reviews
5 stars
313
4 stars
91
3 stars
33
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals who went above and beyond.

Cleanliness

Overall, guests noted that the rooms and common areas were clean, though some reported issues with specific areas needing attention.

Location

The hotel is conveniently located near shopping, restaurants, and attractions like Six Flags, which many guests appreciated.

Parking Issues

Several reviews highlighted concerns about vehicle break-ins and the security of the parking area, suggesting a need for improved safety measures.

Amenities

Guests enjoyed the warm cookies at check-in and the availability of a restaurant, but some were disappointed with the breakfast options and lack of complimentary items.
  • MR
    Melanie Ramirez
    1 day ago
    5.0
    Would like to share that this hotel is my absolute favorite hotel to stay at while visiting San Antonio. The staff is friendly, the rooms and atmosphere is very clean, and the hotel itself is super nice. Cant wait to come back!
  • KH
    Kristin Hayes
    5 days ago
    1.0
    The stay was awful! The room wasn’t clean, the water pressure in the shower would come and go. Hot water what a joke. Then the bed was hard and not clean. We finally checked out and went to a different hotel it was so bad. We were told breakfast was included then found out later it wasn’t. The staff were rude and so unpleasant to deal with. I expected better from a Hilton.
  • TW
    Tanya Wicks
    Nov 17, 2025
    5.0
    I planned a trip to San Antonio, Tx and chose this property based off the reviews primarily !!! I am happy that we did decide on Doubletree. When you walk in to the hotel it smells good . The rooms were nice also . The only complaint I have is the water pressure . The staff was really nice especially the bartender. The drinks on point !! I believe his name was Jorge . They do have breakfast however they charge for it I did have breakfast there and it was OK . Overall I give the location a 10/10 . It’s also across from a mall , parking is free and there is a place called Flaming Wok located right by the hotel which was delicious !! Check this location out it will not disappoint!
  • AA
    Abdulwahab Al-Mutairi
    Oct 25, 2025
    4.0
    One of the best hotels and they have a very tasty cookies. After going to six flages, it was the right place to relax. Also, the front desk employees they were very polite and friendly.
  • LS
    Lorraine Simpson
    Oct 12, 2025
    2.0
    This was the second time there, both times the water for a shower never got hot eand the water stream was poor.

Frequently Asked Questions About DoubleTree by Hilton San Antonio Northwest

What are the check-in and check-out times at DoubleTree by Hilton San Antonio Northwest?

Check-in time starts at 3:00 PM and check-out is at 12:00 PM.

Does DoubleTree by Hilton San Antonio Northwest offer accessible facilities?

Yes, the hotel offers accessible parking, accessible elevator, and is mobility accessible.