Business Details
About
HotelHilton
Daily Mandatory Charge includes: San Antonio Tourism Public Improvement District (TPID) fee.
We’re located off I-410 less than a mile from North Star Mall and Park North shopping centers. The San Antonio International Airport is about two miles away. We’re within a 15-minute drive from the downtown Riverwalk, Alamo Dome, Alamo Convention Center, University of San Antonio at Texas, and Six Flags Fiesta Texas.
Location
DoubleTree by Hilton San Antonio Airport
611 NW Loop 410, San Antonio, TX
78216, United States
Hours
Reviews
3.8
2,575 reviews
5 stars
1,141
4 stars
631
3 stars
328
2 stars
174
1 star
301
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and accommodating staff, particularly in the restaurant and shuttle services.
Room Conditions
Numerous reviews highlighted that the rooms are outdated and in need of renovation, with issues such as poor maintenance and cleanliness.
Check-In Experience
Several guests reported frustrating check-in experiences, including long waits and issues with reservations, particularly for third-party bookings.
Parking Security
Multiple customers expressed concerns about the security of the parking garage, with reports of vehicle damage and theft.
Amenities and Services
While some guests enjoyed the amenities like the pool and restaurant, others were disappointed by the lack of complimentary breakfast and slow shuttle service.
- DHDonald HillJan 6, 20265.0Close to the airport, this hotel is clean and comfortable. Staff was nice, there is a restaurant and bar there as well. Nice place
- MMMary MoldenhauerDec 29, 20255.0Stayed here for a night spur of the moment. Excellent service. Hotel girls at the front desk were friendly and funny. Food rooms bar all great. The room was excellent . Signed the ski resort lady
- BGBridget GuerraDec 24, 20255.0Elena was a great help when my dad forgot his wallet we called and they immediately went to retrieve it and had it waiting for us at the front desk
- IAIsheoka Tatiana AndreDec 18, 20254.0The hotel itself is very spacious and aesthetically pleasing. The staff were super friendly. The shuttle bus driver was kind and drove safely. The room I stayed in was dated, not much to it. However, the bed was absolutely comfortable! The pillows were amazing. I have a bad back and was very happy with the bed. Would definitely recommend!
- SWSara WalstonDec 10, 20255.0I didn’t stay here, but I did use their reserved airport parking and shuttle! Everything ran super smoothly. The front desk agents were friendly and informative, the shuttle driver was right on time (also very friendly), and the secure feeling of the parking garage gives me major peace of mind that my vehicle will remain safe!
Frequently Asked Questions About DoubleTree by Hilton San Antonio Airport
What are the check-in and check-out times at DoubleTree by Hilton San Antonio Airport?
Check-in time is 16:00 and check-out time is 12:00.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Is parking available at the hotel, and is it free?
Free self-parking is available for guests.
Are there any fitness or recreational facilities available at the hotel?
Yes, there is a free fitness center, a hot tub, an outdoor pool, and a game room.
Does DoubleTree by Hilton San Antonio Airport provide airport shuttle services?
Yes, a free airport shuttle service is available for guests.
Is the hotel accessible for guests with mobility requirements?
Yes, the hotel has accessible parking and elevators and is mobility accessible.
What meal options and restaurants does the hotel offer?
The hotel has two restaurants offering breakfast, and 24-hour room service is available. Vegetarian and vegan meals are also provided.
Which nearby shopping centers can guests visit from the hotel?
Guests can visit North Star Mall and Park North shopping centers, both less than a mile from the hotel.
How can guests get from the hotel to downtown San Antonio and local attractions?
The hotel is within a 15-minute drive of downtown San Antonio Riverwalk, Alamo Dome, Alamo Convention Center, University of Texas at San Antonio, and Six Flags Fiesta Texas.
What local transit or points of interest are near DoubleTree by Hilton San Antonio Airport that can help guests plan their stay?
Nearby points of interest include the Blanco Heights Hotel, Asado Seafood and Grill, and HealthTexas Medical Group (Blanco Clinic). These can be convenient for dining, accommodation, or health services during your stay.