Home2 Suites by Hilton Rosenberg Sugar Land Area

Reviews

• DT

  Donna de la Torre

  Oct 14, 2025
  5.0
  Stay on the top floor! The room above was very noisy until midnight!!!
• MC

  Margie Clemens

  Sep 27, 2025
  1.0
  We were greeted by a person smoking Marijuana at the front entrance which waifed into the lobby upon entering. There were no room keys available, the front desk clerk had to walk us to our room. The room has filthy carpeting and the bedspread was pulled over an unmade bed. The bedspread has blood on it. The elevator was smoke filled, again with Marijuana and the desk clerk was nonchalant about it. This will not be a place we could return to.
• JJ

  Jenslyfe

  Sep 26, 2025
  5.0
  A great hotel near the highway. Bonus, there is a Mexican restaurant walking distance so you can stretch your legs and get some food! Rooms were clean, staff friendly and the breakfast was actually good. They had actual eggs! You know that is serious business.
• VG

  veronica gomez

  Sep 22, 2025
  1.0
  We have always, always used Home2 Suites while traveling if it’s available. This past weekend we stayed at Home2 Suites in Richland, Tx. and it was the worst experience EVER. First of all, there is road construction around the Hotel and Hospital that was a nightmare when we arrived. The check in clerk must have not wanted to be there on this particular Friday because she was not pleasant at all. As we made our way up to our room, that halls were musty and the carpet was filthy! It was almost unbearable in the hallway. We get into our room and no sooner had we set our belongings down and made our way to the restroom, I spot a scorpion on the floor! With a newborn baby with us my first instinct was to swat it and kill it and flush it down the toilet to make sure it was dead. We called the front desk to inform them and they sent up a guy to check the restroom. He obviously did not believe us as he wanted proof of the scorpion! Kept asking for a picture, the scorpion or any proof of the scorpion. Dirty hand towel in the drawer with the blow dryer. The room itself was musty and also reeked of dirty carpet. Upon returning back after dinner, we arrived to our door being opened. The latch that should lock the door must have opened before the door closed allowing it to stay open??? Thank goodness, nothing was missing. In the morning we asked a housekeeper on the floor to have our room serviced and she did not understand what was telling her. (Only spoke Spanish) when I get downstairs for breakfast I explained to the clerk we’d like our room serviced because even the linen didn’t smell fresh, she guaranteed us to have room serviced (they did, however, stay tuned) The breakfast area was dirty and it was only 8 am! Only an hour after opening. Trash was overflowing, counters were dirty with cereal, syrup and other gunk all over them. The waffle mix was so think and ice cold that it would not even dispense properly. No butter and no ketchup. Ketchup not a big deal but butter for a biscuit would have been nice. I asked the attendant who was stocking and again no English but managed to understand me and said they didn’t have any. My daughter happened to find it in the fridge with the milk where I failed to look. The attendant should have known it was there. The same lady tending to the buffet was the same lady taking the trash out and cleaning the bathroom, not good. The food was horrible. We threw away our entire plate. Remembering said to stay tuned? Well, as my daughter was waiting for me to come down to the lobby to get our day stared, she overheard the clerk speaking (She’s Hispanic) to the housekeeper to service our room because we had been complaining since we arrived! We did get our room serviced but they only gave us sheets! NO BLANKETS! The housekeeper was going to make sure to find a way to get back at us one way or another! The male clerk that worked Saturday night (9/20) was the only friendly staff member we came across. He had to bring us blankets and towels up to our room as the housekeeper did leave any either. I know this is a long and unruly review but as I said from the get go, we’ve always used this chain when traveling. Other minor details we noticed, No social hour on Friday and the TV did not welcome us with our name on the screen.
• TM

  Terry Mason

  Aug 16, 2025
  5.0
  Over all Home2 Rosenberg is a place I would recommend for a clean safe place to stay with you family in Rosenberg. The room I had this trip could use some maintenance to repair a couple of minor issues (tile around tube had fallen off, retractable sun shade appeared to have over traveled in the past and was damaged. The room were very clean and well stocked. staff were very welcoming. The proximity the Memorial Hermann hospital makes for a good place to stay if you’re going to have extended healthcare issues

Frequently Asked Questions About Home2 Suites by Hilton Rosenberg Sugar Land Area