Hilton Richardson Dallas

4.0
2568 reviews
Exterior
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Business Details

701 E Campbell Rd, Richardson, TX
75081, United States
(972) 231-9600
https://www.hilton.com/en/hotels/dalbehh-hilton-richardson-dallas/

About

Hotel
Daily Mandatory Charge includes: Texas Recovery Fee. Along US 75 in the telecommunications corridor, we are close to corporate offices and surrounded by dozens of restaurants and cafes. Our hotel is within three miles of CityLine and the Eisemann Center for Performing Arts. The University of Texas at Dallas is 10 minutes away. Keep up your routine with our 24-hour fitness center with Peloton bikes.

Location

Hilton Richardson Dallas
701 E Campbell Rd, Richardson, TX
75081, United States

Hours

Reviews

4.0
2,425 reviews
5 stars
1,167
4 stars
660
3 stars
288
2 stars
121
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and poor communication.

Cleanliness

Numerous complaints about unclean rooms and facilities, including dirty towels and bathrooms.

Amenities

Lack of basic amenities like microwaves and ice machines; additional charges for parking and breakfast were frequently criticized.

Elevator Issues

Frequent complaints about only one or two elevators working, leading to long wait times.

Food Quality

Many guests found the food overpriced and of poor quality, with some expressing disappointment over breakfast offerings.
  • AA
    Avis
    3 days ago
    5.0
    First time there!! It is a beautiful place with awesome staff!!!
  • CC
    Casey Clark
    Nov 13, 2025
    3.0
    This is a decent place to stay in Richardson. Everything inside including breakfast is way overpriced for what you get. A draft beer is at least $8-$10 and breakfast buffet is around $20 even if you get oatmeal. Better to order off the menu.
  • LG
    lisa goodner
    Oct 29, 2025
    4.0
    Be aware, they will not allow delivery apps to deliver to your room! Staff took my coffee order at the front desk and never bothered to call me and let me know that the dasher was not allowed to come up. Seriously annoyed. Other than that the hotel is great.
  • LL
    Lynn
    Oct 28, 2025
    5.0
    The Hilton-Richardson just became my go to hotel in the Dallas area. Room met expectations. The only complaint was the TV kept switching from the channel being watched back to the Hilton screen/menu. One of the main features is the restaurant & bar. Selena and Chris are awesome and the nain reason that I'll make it my go to...very attentive & friendly.
  • RP
    Ryan Pennell
    Oct 14, 2025
    1.0
    Elevators where broken. Everyone is waiting on each floor. One of our group members room had mold in it and he had to be moved. Breakfast buffet was over 60$ for powdered eggs and cereal. You have to clear the tables from the guest that ate there before you. This could be a very nice hotel if they changed a few things. Only staying here still due to a conference training. Never had a bad stay at a hilton before. They are letting their brand image down with this resort
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Frequently Asked Questions About Hilton Richardson Dallas

What types of accessibility features does Hilton Richardson Dallas offer?

Hilton Richardson Dallas provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.

Is breakfast available at Hilton Richardson Dallas?

Yes, breakfast is available at the hotel.